Principal Information Developer
Responsibilities included:▪ As team lead, created Jira filters and dashboards to monitor and triage release-related writing assignments.▪ Documented core product functionality, with special focus on APls and collateral documentation aimed at application developers and IT professionals.▪ Refactored existing documentation so it consistently adhered to a single set of conventions.▪ Actively participated in various cross-functional product teams.▪ Produced and maintained release notes.▪ Created and maintained Confluence pages for internal use.▪ Mentored new writers.