Michael Kronenberg Email and Phone Number

Responsibilities included:▪ As team lead, created Jira filters and dashboards to monitor and triage release-related writing assignments.▪ Documented core product functionality, with special focus on APls and collateral documentation aimed at application developers and IT professionals.▪ Refactored existing documentation so it consistently adhered to a single set of conventions.▪ Actively participated in various cross-functional product teams.▪ Produced and maintained release notes.▪ Created and maintained Confluence pages for internal use.▪ Mentored new writers.

Solo writer for healthcare information technologies, responsible for product documentation, technical specifications, and editing RFCs.

Principal writer for Verivo Software, a development platform for mobile applications, responsible for all product documentation tasks, including developer’s guide, installation and upgrade guides, release notes and technical papers.

Principal writer for ATG, a suite of tools for developing and managing e-commerce software applications. Responsible for platform layer documentation, including programming and business-user guides.

Contract writer for Ember Corporation, which provides tools for developing embedded wireless networks based on the ZigBee specification. Responsibilities included: writing user documentation and developer application notes; maintaining Doxygen-generated online API documentation; setting up and managing Perforce-based version control processes for documentation.

As solo writer:▪ Converted all documentation to a single-source FrameMaker/WebWorks system capable of producing hard (PDF) copy and context-sensitive HTML help.▪ Redesigned end-user documentation for hard-copy output and context­ sensitive help.

Principal writer for ArC, a Linux-based digital archiving solution. As solo writer in a startup, responsibilities covered all product documentation and marketing/sales collateral.

Principal writer and lead contributor for Orbix 2000, a suite of products based on the CORBA specification, and XMLBus, a product for enabling and deploying Web services.