• Managed all systems, tools, processes, and training, driving digital transformation by establishing and maintaining a continuous improvement mindset, streamlining workflows and introducing policy automation to achieve operational efficiency & bottom-line profitability.• Designed and instituted reporting covering key performance indicators (KPIs), budgeting, and impact of tools, facilitating data-driven decisionmaking that generated over $150K in cost savings.• Successfully completed a full database migration. Cleaned data prior to export. Migrated contacts, accounts, opportunities and all related data from Crelate to JobDiva and Salesloft to Salesforce.• Negotiated and managed contracts for international sales and recruiting tools. Led user training sessions to familiarize new hires and helped to troubleshoot technical issues within the tools. • Analyzed revenue and headcount data to generate a variety of recurring reports addressing organizational issues & strategic planning. Used data to compose slides presented by partners at quarterly meetings, breaking down sales/recruiting team metrics, headcount, tenure, revenue, and other business KPIs.• Increased sales engagement and productivity by implementing Salesloft as the sales enablement platform, piloting the process from requirements gathering and tools evaluation to implementation and user training.• Oversaw quality assurance (QA) and quality control (QC) audits on the Applicant Tracking System (ATS) and Sales Enablement Platform, improving data integrity and conveying valuable tips to end users on best practices.

• Served as an HR Generalist, covering a range of human resources activities including onboarding/offboarding, record management, benefit administration, vendor invoicing, KPI reporting, contract negotiation, and employee relations. • Revamped the new hire and employee training programs to provide for a seamless, more engaging onboarding experience and boost retention; includes updating training content, developing fresh resources, updating libraries, establishing first week expectations, and ensuring new hires have the proper equipment & permissions.• Successfully onboarded over 125 employees and offboarded more than 100 staff, providing a positive experience for incoming and outgoing personnel to maintain company reputation.• Initiated employment eligibility verifications and other necessary pre-employment tasks on an international level. Reviewed employee information & I-9 documents to ensure compliance with applicable labor and employment laws. • Championed efforts to maintain internal headcount. Served as the main point of contact and coordinated all interviews for the leadership team throughout the recruitment cycle; including coordinating travel, office visits, and reserving interview locations.

• Supported managing partners & worked closely with the corporate team to enable essential operations for approx. 250 employees.• Initiated and oversaw the Employee Referral software and program. Included collecting & distributing referrals, promoting the referral program internally, and tracking employee referrals through ERIN.• Coordinated with external developers to successfully integrate the system with Crelate for further efficiency gains. • Planned, organized, and executed company-wide and team events/trips. Required coordination of airfare, ground transportation, hotel accommodations, meals, and other logistical necessities. Collaborated with venues, caterers, & third party vendors to organize a number of internal events, sales kickoffs, employee training initiatives, industry meetups, and other networking related events; including a charity golf outing hosted in September 2021. • Launched a digital marketing campaign through HubSpot, successfully increasing client engagement and producing new sales leads to strengthen revenue generation. Collected & analyzed data from various client managers to better understand shifts in client needs during the COVID-19 pandemic.• Managed an office move with minimal impact on employees schedule or productivity. Coordinated with contractors, building management, movers, suppliers, & other key personnel to plan construction and to provide for a smooth transition.

• Demonstrated exemplary integrity and precision while optimizing sourcing efforts to support national recruiting and staffing needs for various technical, functional, management, and sales roles.• Created job postings regarding open positions and used Boolean search methods to source the nations top active and passive candidates. • Assessed candidates qualifications for employment through resume screening, phone interviews, and assessment results. Averaged around 5 phone screens a day. Set a company-wide sourcing record of 6 starts in a single month. • Fielded and addressed questions from candidates, employees, & outside agencies regarding current employment opportunities.• Served as the sole member of the sourcing team to assist with the preparation of a successful Request for Proposal.

· Examined auction information to generate versatile and up to date pricing information for the classic car industry within Microsoft Office and Salesforce.· Sorted international classic car data in order to compare and better understand American and European classic car markets and trends.· Simplified the vehicle information normalization process by recognizing VIN patterns and changes.

• Assisted in the lobbying efforts that provided for the successful repeal Michigan's Prevailing Wage law. • Obtained and provided legislators with signatures from their constituents in support of the Prevailing Wage repeal and prepared informative literature for both legislators and our members.• Prepared legislative analyses regarding local licensure, minimum wage standards, paid sick leave mandates, and other pertinent legislation that had the potential to impact the industry or our members.• Wrote ten articles for the quarterly magazine, Michigan Merit Magazine, detailing progress of Association tasks, providing information on candidates and initiatives in the November election, and other relevant topics within the trade industry.

· Analyzed and decoded VIN (Vehicle Identification Number) information to normalize vehicle information and create The Premier Classic Car Value Guide.· Planned and executed weekly car show events open to clients and the public in attempt to attract more of the community to the classic car hobby.· Hagerty Internship Capstone: Developed a business model for products and services designed to increase membership and drive retention using design thinking & business modeling methodologies. Presented the project to Hagerty’s executive board.