First point of contact for Direct Fulfillment Program.• Implement and optimize order-fulfillment procedures that maximize supply-chain efficiencies and eliminate costs from the system.• Manage inventory for omni-channel order fulfillment. • Plan and coordinate shipments; increase product through-put by $7.5M driving profitable sales for a successful omni-channel business. • Schedule and prepare product shipments with common carriers. • Oversee product catalog;… Show more First point of contact for Direct Fulfillment Program.• Implement and optimize order-fulfillment procedures that maximize supply-chain efficiencies and eliminate costs from the system.• Manage inventory for omni-channel order fulfillment. • Plan and coordinate shipments; increase product through-put by $7.5M driving profitable sales for a successful omni-channel business. • Schedule and prepare product shipments with common carriers. • Oversee product catalog; identify and procure new products that meet today’s growing customer demands. • Lead company’s monthly advertising spend of $45,000 to achieve sales goals. • Identify strategic marketplace opportunities through ongoing analysis that expands product lines to meet customer needs. • Core team member in establishing a third-party logistics-fulfillment network. Show less

• Coordinated online sales increasing sales revenue by nearly 20%• Oversaw the planning and execution of the tournament ticketing / credentialing and parking process for all corporate, individual, online, and walk up customers increasing attendance by 10%• Managed the agronomy program increasing funds raised by 10%• Coordinated onsite sponsorship activation initiatives• Managed and mined database of prior tournament clients, producing a warm contact list for the repeat buyer… Show more • Coordinated online sales increasing sales revenue by nearly 20%• Oversaw the planning and execution of the tournament ticketing / credentialing and parking process for all corporate, individual, online, and walk up customers increasing attendance by 10%• Managed the agronomy program increasing funds raised by 10%• Coordinated onsite sponsorship activation initiatives• Managed and mined database of prior tournament clients, producing a warm contact list for the repeat buyer marketing program• Coordinated with outside vendors to produce tickets, venue wristbands, parking passes, and credentials• Managed and trained ticket interns and will call volunteers to effectively and seamlessly provide clients with an accurate and hassle free ticket purchase/acquisition experience• Directly assisted individual customers, corporate hospitality buyers, tournament sponsors and corporate partners of the PGA Tour Show less

• Ensured all ticketing promotions were functional for end users by accurately coordinating with marketing, sales and management• Assisted in the planning and execution of the tournament ticketing / credentialing and parking process• Worked with Ticket Manager to fulfill hospitality packages• Assisted Ticket Manager with the coordination and management of outside vendors

• Prepare tournament site (i.e. course marking, stake and rope, etc.)• Assemble tournament participant documents• Communicate with host facility• Manage the scoring area (both on the 9's and post round)• Roaming Rules Official

• Assisted in preparing tournament site (i.e. hole locations, course marking, stake and rope, etc.)• Served as Rules official• Aided in tournament participant registration• Helped to organize and run the care for the course program and social activity• Worked with the Tournament Staff to complete projects as needed

• Primary point of contact for vendors and corporate hospitality clients, providing assistance and the highest levels of customer service• Oversaw on-course expo display areas and corporate hospitality venues• Coordinated with vendors and hospitality clients to both maximize ROI as well as create a word-class tournament experience

• Participated in RBC Heritage promotions through ticket sales and marketing• Provided a high level of customer service for ticketing and partner activation• Integral team member of Media Day events and marketing promotions

• Increased sales through efficient telephone orders from groups as well as individuals• Controlled daily box office flow• Researched Local Businesses to improve ticket sales• Attended all organizational meetings and corporate functions• Participated in daily operations to generate additional box office sales