Michael Smart Email & Phone Number

Saint Petersburg, Fl, Us

Tampa/St. Petersburg, Florida Area

Oversee all company projects and plan accordingly to implement them within the company in a timely manner.• Managed the IT Operations department with a team of 100+ personnel.• Worked with vendors to order new technologies, products, and SLAs• Held weekly meetings with the IT department to go over current and upcoming projects.• Responsible for technology and market data project management and daily operations, Including analyzing workflow, developing standards and procedures, ensuring projects are progressing, creating budgets, negotiating contracts, and prioritizing deadlines with an emphasis on aligning with firm objectives.• Hands-on Hybrid Network Manager and System Engineer designing, supporting and directing all areas of the firm(s) Cisco LAN/WAN, Cloud networks, Security, Servers, VM's, Desktops, Mobile and Datacenters, Including the design, maintenance and frequent testing of DR and BCP systems, plans and procedures to mitigate risk.• Collaborated with Compliance, Legal and HR management to design systems and procedures to maintain and protect sensitive information, intellectual property (IP), non-public information and data retention systems to exceed regulatory requirements. Designed and managed data leak prevention (DLP), data archiving, and access control systems using industry best practices.• Managed firm wide communication systems responsible for leading design and management of all firm wide communications.• Managing multiple other software systems for corporate and client communications such Instant Message (IM) systems, Research distribution and tracking systems.• Managed multiple MS Exchange email systems, new mail server rollouts, server and mail domain migrations.• Identify software and hardware requirements for all departments, and recommend strategies, policies, and procedures that will work effectively for the company.• Locate appropriate products, and work within budget restrictions for purchases.

Tampa/St. Petersburg, Florida Area

Working experience as a SCCM Engineer supporting a large enterprise.• Supported production and test environment servers (Windows Server 2003, 2008, 2012) and related business applications.• Experience in Active Directory: OUs and policy inheritance. Created and edited policy. Manage user objects.• Management of Windows Server 2003/2008/2012 Operating Systems (i.e. settings, services, roles, security)• Worked with virtualization technologies, such as VMware.• Worked in managing 5000+ endpoints.• Evaluated the risks and effectiveness associated with software deployments, updates, etc.• Participated in enterprise wide projects. Provided expertise related to client management using SCCM 2012.• Scripting experience including batch files, PowerShell.• Deployed applications using SCCM 2012. Target collections of users.• Monitored application and package deployment for success or failure. Troubleshooting if necessary.• Configured Security Patch Deployment Packages using SCCM 2012.• Remediation of SCCM client health issues including monitoring for Patch Compliance.• Worked on SCCM Operating System imaging management and deployment. Experience using Microsoft tools (Windows Automated Installation Kit, Task Sequences of SCCM). Troubleshoot OS deployment to clients.• Support a variety of workstation hardware models (desktops and laptops). Configure, install, and troubleshoot issues.• Worked on reporting with SCCM 2012. Be able to modify/create reports.• Evaluated SQL Server concepts and queries as they relate to SCCM 2012.• Installing, Configuring and Troubleshooting Microsoft System Center 2012 Products.• Provide Tier 3 level support for servers related to the System Center environment.• Evaluated current procedures and processes for accomplishing department objectives and continuously develops and implements improved practices.

Bachelor Of Science (Bs), Computer Science

BS Computer Science

High School Diploma, General Studies

IT Security and Cyber Security