Creative professional with data analytics and focus on results.
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Marketing ManagerPiccolina Pizzas Na Lenha 2014 - 2020Rio De Janeiro, BrasilWorked closely with customers through surveys to identify their needs and challenges and provide solutions-oriented campaign themes.Analyzed characteristics of the competition to evaluate the effectiveness of marketing strategies.Generated offline and online marketing campaigns to attract and retain new customers.Created an official company page on Google Business, Facebook, and Instagram to facilitate interaction with customers.Increased conversion rates by 30% in sales through campaigns on Facebook, Instagram, Google Business, Whatsapp Business, and offline promotions.Developed partnerships with local companies for third party promotions.Created and implemented a fast delivery system where I increased the perception of the brand, being highlighted as "The pizzeria with the best delivery service in the city".Coordinated events involved in marketing, offering gifts and promotional discounts to participants, with the promotion of the brand through banners, flyers, and T-shirts.Reviewed and approved production art, texts, and printing of promotional materials.Managed the internal advertising program, which consists of printed materials and panels in the company's internal areas.Took charge of scheduling the production and communication of digital projects on social networks.
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Marketing ManagerGrids Automotive Services 2010 - 2012Rio De Janeiro, BrasilWorked closely with clients through surveys to identify their needs and challenges and provide solutions-oriented campaign themes.Analyzed characteristics of the competition to evaluate the effectiveness of marketing strategies.Implemented marketing strategies that resulted in a 20% growth in the client portfolio.Solved problems related to products through consumer evaluation.Created and implemented an online checkup system (via tablets) to assess the condition of the cars, converting them into immediate services and scheduling for future reviews, sending SMS reminders to the customer's cell phone, storing the data in the database.Created and implemented an online customer satisfaction survey system. I installed a computer terminal strategically near the entrance/exit of the store, storing the data in the database.Managed the restructuring and launch of the company's website.Increased website traffic by an average of 10% every month using passive marketing techniques.Directed marketing campaigns for effective search engines that used solid keyword, link, and technique search tactics.Created an official company page on Google Business, Facebook, Instagram to facilitate interaction with customers.Increased the company's revenue by 20% by promoting social networks.Managed relationships with customers, suppliers, and important community partners.Took charge of scheduling production and communicating projects to interested parties.Created digital and printed arts for promotional campaigns.Managed the internal advertising program, which consists of printed materials and panels inside the store
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Web DesignerDefine Graphic Inc. 2004 - 2009Miami, Flórida, Estados UnidosWebsite development for companies and professionals.
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Administrative ManagerBox 1000 Posto De Serviços Ltda. 1993 - 2000Rio De Janeiro, BrasilManagement of Administrative Services.https://www.box1000.com.br
Frequently Asked Questions about Mirna Santos
What is Mirna Santos's role at the current company?
Mirna Santos's current role is Marketing Manager.
What schools did Mirna Santos attend?
Mirna Santos attended Estácio, Nino Consultorias, Miami Dade Technical Colleges - Tec, Miami Dade Technical Colleges - Tec, Universidade Federal Do Rio De Janeiro.
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Mirna Santos
Engenheira Ambiental | Gestão Ambiental | Auditorias Internas | Sistema De Gestão Integrado (Sgi) | Qsms-R | Gerenciameto De Resíduos | Monitoramento E Medição Ambiental | Objetivos De Desenvolvimento Sustentável (Ods)Rio De Janeiro, Brazil
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