Michael Tucker Email and Phone Number
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Michael is an accomplished product management executive with more than 10 years experience in product, strategy, and go-to-market. As Vice President of Product at UserTesting (formerly UserZoom), Michael leads a global product team focused on solving customer needs in innovative and delightful ways which have resulted in consistent YoY revenue growth that meet or exceed targets.Michael's passion is to provide an exemplary customer experience in every facet of his life, both at work and away from work.
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Senior Product Operations ManagerCredit Acceptance May 2024 - PresentSouthfield, Mi, Us
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Vp Of ProductUsertesting Jan 2022 - Dec 2023Los Gatos, California, UsProduct leader focusing on analytics & insights, AI/ML, Integrations, and partnerships across the UserTesting platform, the industry-leading human insights SaaS platform. UserTesting & UserZoom are both platforms with a rich set of UX Research solutions that help empower digital teams with valuable UX insights to create digital experiences that delight users and grow your business.Helped lead to ARR growth to over $100M and an acquisition exit by Thoma Bravo. -
Senior Director Of Product ManagementUsertesting Aug 2019 - Jan 2022Los Gatos, California, UsGlobal Product Management Senior Director for UserZoom's (now part of UserTesting) data analysis product portfolio. I develop and execute global GTM strategies for each product, meeting revenue targets, understanding and prioritizing customer and market needs, and leading an amazing world-wide team of product managers.
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Director Of Product ManagementUsertesting Aug 2018 - Aug 2019Los Gatos, California, UsAs a product leader within the UserZoom organization (now part of UserTesting), I helped shape the vision of the product based on market demand and predicting what the market will need based on data. I have been able to use my analytics background to improve the study results output for UserZoom customers.I develop and execute our product strategy and roadmaps, which consistently lead to achievement of multiple growth objectives and continue to break revenue records.I have also been a mentor for other members of the Product Team about the product role and practice.
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Senior Product Manager - Watson Data & Ai PlatformIbm Feb 2017 - Aug 2018Armonk, New York, Ny, UsI brought to market a SaaS-based data management offering, IBM Watson Knowledge Catalog. This solution helps customers spend less time finding data within their enterprise and more time getting value out of their data. This offering was recently named a Leader in the Forrester wave!I led the creation and release of a free offering, Watson Data Platform Admin Console. This console is targeted toward a specific persona and provides them a quick overview glance of all their subscribed services within the platform. -
Senior Product Manager - TealeafIbm Apr 2013 - Feb 2017Armonk, New York, Ny, UsI brought to market a SaaS-based Tealeaf offering, which had a completely different set of features and underlying architecture than it's on-premise counterpart. Tealeaf is a Customer Experience (CX) solution that helps organizations around the global optimize their digital experiences, improve usability, and provide replays of end user sessions.We achieved 200%+ year-over-year growth in both revenue and customer signings while I managed the offering for 3 years, all of which exceeding company targets.I repaired a failing project to unify the user interface of Tealeaf and Digital Analytics, which was an executive-sponsored core initiative within the business unit.
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Analytics Manager, AvpWells Fargo Dec 2008 - Mar 2013San Francisco, California, UsI managed a team of 8 as part of the Tealeaf and Analytics teams, with a $10 million annual budget.Using Tealeaf, I prevented over $10 million in fraudulent transactions from leaving the bank. With the power of data and analytics, I helped internal teams make better decisions for their respective Wholesale Banking online products. -
System Support AnalystWells Fargo Dec 2006 - Dec 2008San Francisco, California, UsI managed a team 3 who worked on improving and expanding the Tealeaf application’s usage throughout the bank.I created and administered SharePoint sites that provided communication and training guides to Tealeaf application users.
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Business AnalystWells Fargo Jun 2005 - Nov 2006San Francisco, California, Us2005 to 2006Update content and design of 42 Health Benefit Services websites.Serve as a business and technical resource for the websites.Created multiple business reports on site usage and carrier statistics.
Michael Tucker Skills
Michael Tucker Education Details
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University Of Minnesota DuluthMarketing
Frequently Asked Questions about Michael Tucker
What company does Michael Tucker work for?
Michael Tucker works for Credit Acceptance
What is Michael Tucker's role at the current company?
Michael Tucker's current role is Product management leader trying to make the world more intuitive..
What is Michael Tucker's email address?
Michael Tucker's email address is mt****@****ibm.com
What is Michael Tucker's direct phone number?
Michael Tucker's direct phone number is (415) 495*****
What schools did Michael Tucker attend?
Michael Tucker attended University Of Minnesota Duluth.
What skills is Michael Tucker known for?
Michael Tucker has skills like Analytics, Web Analytics, Management, Tealeaf, Business Analysis, Saas, Agile Methodologies, Strategy, Product Management, Omniture, Sharepoint, Enterprise Software.
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