Providing cutting edge, digital transformation products and services including Generative AI, Public Cloud, DevSecOps, Engineering Enablement, Security, Data Privacy, and Mobile/Web Software Engineering offerings.Key Successes:🔹Consumer Services Company: Led development and integration of AI-enhanced online service estimation/quoting system, streamlined sales forecasting, and optimized customer call systems resulting in a 33% boost in operational efficiency. 🔹Transportation Startup: Designed and developed Azure AI/Machine Learning Image Recognition based bus tracking mobile and web application, enhancing hands free rider identification and providing real-time, data privacy compliant updates. 🔹AI & Data Analytics Company: Secured multiple public cloud (AWS/Azure/GCP) focused AI/Data Analytics federal agency based contracts, each valued at $10M+. Grew engineering by 23%. 🔹Various Firms: Delivered large group and one-on-one DevSecOps and Agile practices coaching. Averaged 27% post-training productivity increase. 🔹Various Firms: Created/Redesigned multiple company websites, aligning with modern digital and SEO trends. Increased monthly traffic 18-54%, job application submittals rose 31%.

Reporting directly to the CIO, I led a high-caliber team of 486+ technologists, entrusted with a $200M+ annual budget. My leadership domain included: 🔹 Cloud Leadership: Guide engineering efforts across public (AWS, GCP, Azure) and private cloud platforms, fortified by robust Platform Engineering and SRE practices. 🔹 Innovation at Scale: Modernizing delivery via Engineering Enablement, emphasizing self-service capabilities and spearheading best practice DevSecOps integrations & automations. 🔹 Strategic Oversight: Trailblaze a unified approach to public cloud strategy and perpetually enhance roadmaps for systems and disaster preparedness. 🔹 Security-First Approach: Embedded proactive security automation, ensuring emphasis on secure operations. 🔹 Infrastructure Mastery: Direct traditional server, network, and connectivity engineering functions. 🔹 Operational Excellence: Captain in-house & outsourced System Operations, while regulating ITSM functions like Major Incident and Change Management, augmented by solid ServiceNow governance.Key Successes: 🔹Orchestrated multimillion-dollar Cloud Smart based application modernization to Public Cloud initiative resulting in 32% operational overhead reduction, establishing golden image & patterns library to further reduce costs. 🔹Retired seven legacy datacenters without impacting business deliverable timelines. Efforts yielded $36.3M p/year reoccurring cost savings. 🔹Led buildout and optimization of enterprise grade public cloud control plane, significantly enhancing enterprise security position while increasing digital developer productivity by 37% via self service and automation. 🔹Implemented Site Reliability Engineering (SRE) / Platform Engineering (PE) operating model, reducing break/fix activities from 63% to 13%, Major Incidents by 34% and Time to Resolve by 75% YoY.AmFam is a Fortune 250® insurance and financial services company with annual revenues of $14.6B.

Reporting directly to the CIO, I led a team of 392+ technical people across the AmFam Enterprise with $185M+ annual budget accountability. Includes Public and Private Cloud Platform Engineering and SRE, Traditional Server and Network/Connectivity Engineering, Engineering Enablement/Self Service Capabilities, DevSecOps Integration & Automation, Unified Public Cloud (AWS/GCP/Azure) Strategy, Telephony Systems, System Operations (in house & outsourced) Disaster Recovery, Roadmap activities, Agency, End User Computing, and Service Desk.Key Successes: 🔹Led budget/forecast optimization initiatives realizing $23.2M in annual cost savings while maintaining service levels/capabilities. Savings via consolidating capabilities, license optimization, process improvement, and automation activities. 🔹Implemented Service Manager role/responsibilities/processes to address global operations scalability needs yielding reduction of major Incident Mean Time to Respond by 17%, and Mean Time to Recover by 13.2%. 🔹Pioneered adoption of DevSecOps based Secure Software Development Life Cycle (SSDLC), ensuring security from design through deployment, reducing code vulnerabilities by 27% over five month initial implementation period. 🔹Migrated all teams to highly flexible and transparent, agile based squad work structure, including work visibility centered processes, tools, and measurements increasing cross team effectiveness as well as customer visibility and confidence. 🔹Negotiated multi-vendor partnership programs with top-tier tech firms, securing seven-figure investments and substantial service discounts/credits. Vendors include AWS, Microsoft, HP, RedHat, etc.

Led team of 275+ technical people across the AmFam Enterprise with $155M+ annual budget accountability. Includes engineering and production management of Systems Infrastructure/Cloud Compute platforms, Server and Network/Connectivity, DevOps Automation, Telephony Systems, System Operations (in house & outsourced) Disaster Recovery.Key Successes: 🔹 Transformed six previously separated operating companies, integrating 300+ engineers, into an enterprise shared services operating model. Maintained 87%+ employee engagement / satisfaction scores throughout. 🔹 Established shared services operating plan including top 5 key initiatives, top urgency drivers, critical risks & dependencies, and critical measure targets. Expanded plan includes OKR’s, 1 & 3 year technology roadmaps, and initial backlog of activities for both growth and run based segments. 🔹 Nominated and completed internal Leadership Edge six-month executive accelerator program. Final pitch voted best overall by SLT.

Led all infrastructure engineering and production services for CONNECT, powered by AmFam operating company. Includes: Systems Infrastructure/Cloud Computing, Server and Device Management, Computer Operations, DevSecOps, System Monitoring, Database Administration, Telephony Systems, Disaster Recovery, Service Desk, End User Computing, and all ITIL / ITSM Processes and Delivery.Key Successes: 🔹 Operating company Technical Lead for $14.5M M&A transition services agreement initiative including design/execution responsibility across fourteen IT related workstreams. 🔹 Led initiative that realized 95.4% performance improvement to Virtual Desktop Infrastructure (VDI), cutting overall platform expenses ~27% by allowing increased subscriber density per VDI server. 🔹 Led the creation/deployment of real time system health monitor/alerting system including 10,000+ device/service monitors and real time Green-Yellow-Red alerting leading to a 44% increase in production system uptime and 78%+ of Red alert situations being addressed prior to receiving end user reports of issues.AmFam purchased Ameriprise Auto & Home Insurance division in October 2019.

Led team of 145+ technical people responsible for implementation and ongoing management of all infrastructure technologies and production services including: Systems Infrastructure/Cloud Computing, Server and Device Management, Computer Operations, DevOps, System Monitoring, Database Administration, Telephony Systems, Disaster Recovery, Service Desk, End User Computing, and all ITIL / ITSM processes. Managed over $26.3 million of annual technical engineering project activity and spend. Reported to VP of IT-Auto & Home Insurance.Key Successes: 🔹 Executive sponsor and Agile coach of IT organizational effort to fully adopt Agile/Scrum across 15+ teams over 11 month period. Included AppDev and TechEng+Ops disciplines yielding a 24% productivity gain in first year. 🔹 Led architecture design and implementation of multi-team effort to transition all external web presence assets/applications from private data center to AWS public cloud implemented environment. Achieved transition in less than six months from start to finish. 🔹 DevOps Product owner including strategic technology roadmap, writing user stories, and budget. Increased delivery by 47% while reducing monthly Deploy downtime by 28% via pipeline/tooling improvements without additional staffing. 🔹 Transformed annual goal planning processes to be data/metrics based including fully visible quarterly Goal dashboard, Key Performance Indicators (KPI) for quantifiable measures, and Critical Success Factors (CSF) to ensure team success.Ameriprise Financial is a Fortune 250® financial planning products and services company with annual revenues of $13.1B.

Led team of 100+ member software engineering department growing & supporting 750K+ user cloud and mobile app SaaS platform generating annual revenues of $100M. Includes strategic direction, business strategy, program delivery, SLA and vendor management, process improvement, daily operations, change management, recruiting, and chief of staff responsibilities for major mobile and cloud-based SaaS applications. Reported directly to VP of Technology Services.Key Successes: 🔹 Led digital transformation of multiple department development teams into a single agile based dev team consisting of 9+ Agile - Scrum teams working across 20+ product lines via a single shared product backlog. 🔹 Led the creation/implementation of multiple Near Shore partnerships to address burst based capacity need. Includes business strategy creation, vendor identification/selection, vetting resources, remote team setup/execution/integration for 30+ member team. 🔹 Led DevOps process improvements including fully automated build and configuration management as well as robust Continuous Integration, Continuous Delivery, and Continuous Deployment pipelines that encompass regression testing immune system automation reducing code done to deploy turn time by 79% while increasing release quality by 35%. 🔹 Led design/implementation of cloud based data processing engine to offload highly transactional traffic from effecting customers. Partnered with multiple IT departments and re-built code to be flexible enough to be vendor agnostic. J. J. Keller & Associates is the nation’s leading provider of regulatory, safety and compliance solutions servicing over 90% of Fortune 1000® companies.Leadership progression: - Director of Technology Solutions - Development (2015-2018) - Sr Software Development Manager (2008-2014) - Software Development Manager (2004-2007)