Mark Kwandrans, Pmp, Pgmp, Pfmp, Safe Lpm Email & Phone Number

New York, United States

Amherst, Ny

* Teaching project management and system design to graduate students in the MS in Information Technology program.

East Aurora, New York, United States

* Delivered multiple simultaneous global projects to realize planned business value in support of enterprise-level transformation. Management included multiple methodologies, OCM, and financial governance.

Buffalo/Niagara, New York Area

* Partnered with business leaders to execute program to optimize Delaware North’s operating model, enhance enterprise value, position company for growth, and deliver year-over-year cost savings. Delivery enabled by implementing program and project standards and governance, driving consistent project lifecycle management, and leading the people side of change through process, tools, techniques, and skills. Program included multiple professional service and software vendors and offshore resources. * Directed lifecycle of True North program, to include soliciting proposals for future projects, directing all project managers, addressing executive-level issues and risks, and proactively mitigating sequencing conflicts.* Developed roadmap to introduce program and project standards, aligned with PMI leading practices and leading project management maturity model.* Developed curriculum to support the multi-dimensional development of Delaware North project managers and served as the True North thought leader for all project, program, and portfolio management topics.* Created project stage-gate process and methodology, aligned with PMI leading practices, and designed to enable work of True North project managers.

* Managed portfolio of projects to ensure all schedule and cost milestones are met, value of portfolio is maximized, inter-project dependencies are addressed, and resource usage is optimized.* Developed portfolio management framework, governance, and reporting.

Amherst, New York

* Drove identification of opportunities and managed resulting portfolio of $15 million of projects and $30 million of services, ensuring all schedule and cost milestones were met, value of portfolio was maximized, and resource usage of 200+ resources was optimized; provided financial oversight for 5 cost centers to within -0.9% of annual budget.* Developed overall portfolio management framework for Technology Services & Operations (TSO), including department strategy, governance structure, stakeholder engagement, planning, management, and reporting for all projects, programs, services, and operations. * Led strategic planning effort for TSO, resulting in first vision and mission statements, strategic goals, guiding principles, and metrics. Led Infrastructure Transformation effort (leveraging Kotter’s 8-step Leading Change framework to introduce and manage change effort), to include changes to governance, metrics, skills, and culture.

Buffalo/Niagara, New York Area

* Developed program management intake, change management/preparation, governance, communication, workflow, reporting structures for program of employee enablement projects.* Managed a team of 10-15 FTE and contract project and program managers responsible for managing $8 million portfolio. Responsibility included interviewing, hiring, personnel administration, appraisals, and resource planning.

Buffalo/Niagara, New York Area

* Developed strategy for function, including alignment with business priorities, operational support, and efficient resource application.* Determined and compiled quality and operational metrics related to software development, IT operations, and project management, and facilitated efforts to improve those metrics.* Developed, published, and continuously improved the project management methodology to include integrating changes to ongoing business practices.* Developed and implemented enterprise project governance framework.* Provided management oversight of COTS enterprise software implementation, including contract review.* Coordinated enterprise project resource planning for 60+ FTEs, encompassing 20 strategic projects, 35,000 hours of annual internal labor, and an annual department budget of $6.5 million.* Implemented a project portfolio management software system.

* Managed all sizes of projects, from small enhancements to large programs (to include legacy retirement, web portal replacement, strategic planning effort, and new business development).* Provided expert coaching, training, and assisting to business leads and team members in developing and executing their projects and project strategies.* Developed, documented, maintained, and enhanced a repository of a standard PM methodology and served as process improvement consultant.* Acted as PM thought leader and senior advisor to the PMO Director.* Tracked and reported portfolio metrics, to include project status, resource planning (58 employees), and time tracking.* Winner of 2013 President's Award.

Have taught:* Project Management - fundamentals of project management, including prioritization, network diagrams, resource leveling, scope management, status reporting, etc.* Intermediate Accounting - advanced study of financial statements, cash, temporary investments, and inventory valuations* Integrated Accounting - using computerized financial systems to track a company's accounting requirements* Cost Accounting - Job order and process cost systems, cost applications for manufacturing, materials, labor, factory overhead, departmental costs, and direct and absorption methods.

* Taught Introduction to Business and Western Civilization in online environment using Angel delivery mechanism.

* Provided project management consulting services to our Health Insurance clients and developed a project management methodology with appropriate toolkit.

* Managed PMO which provided project management and process consulting services on a variety of projects and process improvement efforts.* Managed deployment of ERP software, including extended call center and warehousing functions.* Developed strategic plan to take project management capabilities to external clients. * Managed the IT Department (development and operations).* Created, monitored, and managed the pipeline of future projects.* Provided oversight for a portfolio of projects with total project costs of $4.4 million and anticipated benefits of $23 million.

* Served as internal trainer for financial modules in implementation of JD Edwards ERP software.* Served as de facto Director of Global Data Warehousing practice.* Justified, formed, and directed the IT Project Management Office.* Developed web-based project management methodology; trained project managers in its use.* Managed data warehouse projects with development budgets in excess of $3 million.* Served as a Client Account Manager between IT and Procurement.

* Developed functional specifications and managed software development projects in student loan field.

* Implemented ERP software, including financial and manufacturing modules.* Represented deployment capabilities and methods in sales presentations and proposals.* Managed practice of consultants implementing ERP products across footprint, to include hiring, development, and utilization.* Seconded to development staff to test beta versions of ERP software.* Authored project manufacturing technical implementation manual.

* Managed regional consulting staff, preparing strategy and annual goals, developing client proposals, and managing work of dedicated and allocated staff.* Provided cost consulting services to government contractors, to include implementation of proprietary software solutions.* Performed market research for aerospace/defense clients.

Attended flight school, served as an officer in the New York National Guard

Ma, Political Science

Dba (Abd), Organizational Leadership

Mba, Technology Management

Bs, Business, Financial Accounting

Activities and Societies: Army ROTC, Lambda Chi Alpha

Education record