1. Driving continuous improvement initiatives by analyzing business processes and identifying areas for optimization.2. Collaborating with senior leadership to develop long-term business strategies and align revenue targets with company goals.3. Managing cross-functional projects, ensuring that timelines, budgets, and deliverables are met while maintaining high-quality standards.4. Leading CRM implementation and customization projects to enhance sales, marketing, and customer support functions.5. Monitoring key performance indicators (KPIs) and generating data-driven insights to support decision-making and business growth.6. Coordinating with external vendors and stakeholders to implement effective technology solutions that support business objectives.7. Developing and delivering presentations and reports to senior management, providing insights on business performance and strategic recommendations.8. Ensuring compliance with industry standards and best practices to maintain operational efficiency and minimize risks.9. Mentoring and coaching team members to foster professional growth and improve overall team performance.10. Managing stakeholder relationships to ensure alignment on strategic initiatives and enhance collaboration across departments.

2022 : Surpassed revenue target by 20% by implementing refined process, strategic initiatives, andfostering collaboration for enhanced transparency and visibility.2023: Achieved significant revenue growth by 15% through the enablement of sales teams withenhanced training programs, Strategic support, and strengthened collaboration for improvedtransparency and visibility.

Sales workflow Enhancement and CRM Mastery :Provided comprehensive induction sessions to sales teams, offering insights into the salesprocess and CRM tool functionalities. Illustrated CRM modules, emphasizing key features toenable sales effectiveness.1- Conduct detailed training sessions on the sales process, highlighting various stage from leadgeneration to closing deals.2- Assessed CRM modules' functionality for lead management, contact management, opportunity tracking, and pipeline management.3- Facilitated hands-on training sessions to ensure sales teams are proficient in utilising CRMtools for maximum efficiency.4 -Provided ongoing supports and guidance to sales teams for optimising CRM usage andimproving sales performance.Revenue specs :2021: Achieved YOY 35% revenue visibility through the implementation of effective strategies,process enhancement, and fostering collaboration for transparency and visibility.

Zoho CRM Automation and Sales Ops Expertise1-Leveraged Zoho CRM, HubSpot, and other automation tools to streamline sales processes and boost productivity.2-Designed and implemented automation workflows to minimize manual tasks and optimize efficiency in sales operations.3-Facilitated sales training programs and delivered ongoing support to the sales team, leading to enhanced performance.

Marketing Data Specialist:Enabling the Marketing team by refining and managing extensive datasets, including assisting in the creation of large-scale datasets.1- Utilized HubSpot as a data associate to perform data mining and analysis tasks.2- Integrated HubSpot with Zoho CRM to streamline data management processes.3- Conducted data mining operations to extract valuable insights for sales and marketing strategies.4- Collaborated with cross-functional teams to ensure seamless integration between HubSpot and Zoho CRM.

1-Developing content and resources for social media.2-Designing web pages.3-Creating and managing campaign designs and workflows.4-Forecasting project execution timelines.

Academic Delivery Coordinator: NIIT Ltd. (Coforge)Skills and talent development corporation building a manpower pool for global industry requirements.▪ Roles and responsibilities:• Maintaining ICR & Train teachers and students as Per NIIT guidelines.• Vedhantic International Public School in Bugpat. Uttar Pradesh: Maintaining ICR & Train teachers andstudents as Per NIIT guidelines and organizing computer competitions and events also.• Sunshine Public School Zamaniya Uttar Pradesh: Taking higher Classes and training the school teacherabout software.• SOS Hermann Geminer School Varanasi: Academic Delivery coordinators, maintaining ICR systems.