Mladen Markovic Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

Main responsibilities included:• Manage a successful delivery of a number of concurrent work stream projects which were in some cases inter-related, to the time and cost estimate, using Agile methodology. • Lead team of 6 developers and 4 BA across two sates, NSW and VIC. AchievementsSuccessfully delivered project budgeted $500k on time and cost estimated. Company inherited new software applications, hardware specs, modified existing in-house software applications and set… Show more Main responsibilities included:• Manage a successful delivery of a number of concurrent work stream projects which were in some cases inter-related, to the time and cost estimate, using Agile methodology. • Lead team of 6 developers and 4 BA across two sates, NSW and VIC. AchievementsSuccessfully delivered project budgeted $500k on time and cost estimated. Company inherited new software applications, hardware specs, modified existing in-house software applications and set of new business rules and regulations in operations that managed to create cost saving in FTEs, cost savings in eliminating various manual tasks on Salmat locations Australia wide and preventing possible legal cost associated with the company services. Show less

Sydney, Australia

Main responsibility included:• Development of project plans and schedules with its tracking and reporting • Risk Assessment• Stakeholder management and communication• Conflict management• Tactical/strategic planning • Developing data analysis reports for senior management; allowing them to review the performance of their business in an effective and accurate manner.• Coaching/mentoring business specialists• Analysis of the existing business processes and… Show more Main responsibility included:• Development of project plans and schedules with its tracking and reporting • Risk Assessment• Stakeholder management and communication• Conflict management• Tactical/strategic planning • Developing data analysis reports for senior management; allowing them to review the performance of their business in an effective and accurate manner.• Coaching/mentoring business specialists• Analysis of the existing business processes and documenting their requirements • Analysing third party applications and their impact on the in-house systems• Developing standardised department processes in order to integrate new systems• Delivering solutions, and support• Conducting user training• Preparing prototypes and new application development• Database integration and development• Census data and in house data analytics and management• System, integration and user acceptance testingAchievementsImplemented number of new in-house software applications • Job Management System operational systems MMS version 1 and 2• Segments on internal CRM system to improve data sharing within in-house applications • High security application for registering incidents and operational faults• HR Application to automate appraisal process and manage HR requirements• Warehouse/Courier application for booking and stock movement control The company made a substantial cost saving, efficiency in daily processes, eliminating manual tasks and process bottlenecks. Changes were affecting large number of departments and employees Australia wide. MMS application alone made cost saving of $320k per year in scheduled employee operational costs. Show less

Sydney, Australia

Main responsibilities included:• Leading a team of four technical specialists• Technical consulting for sales team • Application design• Extensive data management including cleaning, monitoring data quality and manipulation• Writing technical documentation• Hiring processAchievementsSuccessfully built and ran a large number of client’s specific short or long term campaigns with accounts ranging from $20k to $10Millions per year for clients like Telstra… Show more Main responsibilities included:• Leading a team of four technical specialists• Technical consulting for sales team • Application design• Extensive data management including cleaning, monitoring data quality and manipulation• Writing technical documentation• Hiring processAchievementsSuccessfully built and ran a large number of client’s specific short or long term campaigns with accounts ranging from $20k to $10Millions per year for clients like Telstra, Grolier, Siemens, Westpac, CBA etc. Call Centre Robot application that emulates running call centre on maximum capacity. Its purpose was to stress test hardware, software and database platforms abilities. (MS Access, IBM DB2 and Microsoft SQL Server) Show less

Sydney, Australia

Main responsibilities included:• Analysis of the existing in-house system, writing and implementing a solution to improve the work and environment quality• Y2K compliance testing and implementation of the required changes• Design of various software in-house applications using SDLC• In house training of the personnel on the new software applications• Software and hardware maintenanceAchievementsAs only full time IT employee I have managed to improve work… Show more Main responsibilities included:• Analysis of the existing in-house system, writing and implementing a solution to improve the work and environment quality• Y2K compliance testing and implementation of the required changes• Design of various software in-house applications using SDLC• In house training of the personnel on the new software applications• Software and hardware maintenanceAchievementsAs only full time IT employee I have managed to improve work efficiency by implementing network environment in predominantly computer standalone environment. Successfully rolling over hardware and software components to newer environments without loses in time efficiency or quality of the DP service delivered to their customers. Show less

Kogarah, Nsw, Australia

Project Manager My responsibilities included: • Manage team of 7 to a successful delivery of a new software application and hardware configuration• Leading application development taskAchievementsReplaced paper based inventory system with computer based one. Increased efficiency in searching and locating of the goods in the storage warehouse and courthouse.

It Diploma, Information Technology

Information And Management