Miguel Lamas Email & Phone Number

Plantation, Florida, United States

Chile

Efficiently managed a high volume of customer inquiries daily through multiple channels. Provided comprehensive advice, support, and efficient issue resolution to ensure optimum customer satisfaction and growth.To maintain business’ profitability, it was essential to provide the customer with a top notch experience, which would subsequently lead to the acquisition of banking services such as loans and insurance.Successfully retained clients and managed delinquency cases, contributing to overall customer satisfaction and loyalty for a period of two years.

Santiago, Santiago Metropolitan Region, Chile

Providing customer service in the payment area, receiving and restocking merchandise, and cleaning and maintaining shelves.Assisting customers with their needsSupporting the payment area and online ordering area when needed by the store manager.Unpacking and filling isles to maintain store stock properly

Designed commercial short and long strategies for band career for sustained success.Handling and managing the band’s finances, scheduled events and ensure these were aligned with their goals.Positively cultivated personal relationships with stakeholders in order to create and mantain negotiations, deals closing and handling all logistics aspects of the band

Aragua State, Venezuela

Expertly worked in a highly dynamic and demanding work environment.Optimizing time management and promptly addressing guests' requests was crucial for client satisfaction.Registered guests’ data during the check-in/out process efficiently and delivering high-end customer service.Managing guests reservations and particular inquiries through different chanels such as emails and phone calls.