Michele Lameau Email & Phone Number

Michigan, United States

Michigan, United States

West Chicago, Il, Us

Served as key library customer-relationship manager and market expert. Managed complex projects and conducted rigorous market, competitive intelligence and/or empirical research as needed. Collaborated with multiple stakeholders, taking day-to-day responsibility for building and contributing to a portfolio of mission-aligned projects in support of building a best-of-breed Integrated Library System (ILS) for public libraries. Helped to set the high-level primary requirements for the core functional areas of a brand-new ILS for the Public Library market. -- Facilitated booth set-up and design projects and acted as trade show coordinator for the Public Library Association Conference (held March 2022, in Portland, OR); and the American Library Association (ALA) Annual Conference (held June 2022, in Washington, DC) -- Conducted competitive landscape analysis and market segmentation analysis -- Created core library-user product personae and voice of the customer documentation -- Coordinated and conducted user feedback webinars for target customers, and conducted numerous one-on-one interviews

West Chicago, Il, Us

Developed and managed Gale's Business product portfolio in the academic library market, which included, but was not limited to, Business Insights: Global, Business Insights: Essentials, Gale Business: Plan Builder, Gale Business: Entrepreneurship (f/k/a Small Business Resource Center), DemographicsNow for Libraries, and Gale LegalForms; working to maximize market share and revenue growth.Activities and tasks included maintaining product line road maps, product concept ideation work, prototype development, work flows and user journey mapping, persona development, and investment case support while working in an Agile environment to build and launch new products, manage mature products, and sunset products, as needed – in conjunction with other product managers, marketing, editorial staff, and other key internal operational areas of the company to help optimize quality and ensure customer-centric needs are being met.Devise ongoing product enhancements based on usage metrics, customer feedback, competitive analysis and market research to help increase online product usage and revenue.

Developed and managed Gale's Business and Careers product portfolio, which included such products as Business Insights, Small Business Resource Center and Career Transitions, working to maximize market share and revenue growth. Activities and tasks included product concept ideation work, prototype development, and investment case support while working in an Agile environment to build and launch new products, manage mature products, and sunset products, as needed – in conjunction with other product managers, marketing, editorial staff, and other key internal operational areas of the Company to help optimize quality and ensure customer-centric needs are being met. Devise ongoing product enhancements based on usage metrics, customer feedback, competitive analysis and market research to help increase online product usage and revenue.

Responsible for commissioning, researching, conceptualizing, developing and publishing new titles and editions under the direction provided by the Publisher and New Product Strategy for the Science, Health and World product lines.Ultimately responsible for growing, managing and maintaining frontlist products created and the market acceptance, profitability and determining the correct level of investment required for each project.

Managed the overall content strategy for the business discipline for frontlist print, ongoing database updates, and supported content analysis for some of the primary source digital collections under the direction of the VP and Publisher for Content Strategy, and in conjunction with Product Management, Editorial, Marketing and Sales.Successfully managed the overall product conceptualization and launch of several fast-tracked titles under the business discipline.

Developed and managed the execution of compelling global business product line strategies and projects under direction of Business Publisher – including the launch of new products, the management of mature products, and the sun-setting of underperforming products – in conjunction with other product managers, marketing, editorial staff, and other key internal operational areas of the Company. Devised ongoing product enhancements based on usage metrics, customer feedback, competitive analysis and market research to help increase online product usage and revenue. Recruited and managed outside consultants and advisory SMEs (Subject Matter Experts) as needed for effective product execution.

Developed and managed the global business product line portfolio strategies under direction of Business Publisher in conjunction with other product managers, marketing, editorial staff, and other key internal operational areas of the Company. Devised ongoing product enhancements based on usage metrics, customer feedback, competitive analysis and market research to help increase online product usage and revenue. Managed both print and online third-party products under the business portfolio.Recruited and managed outside consultants and advisory SMEs (Subject Matter Experts) as needed for effective product execution.

Provided business analyst research and project management support to key Company personnel. Researched and vetted new prospects (i.e., distributed products, acquisitions targets, and co-publishing opportunities) essential to Company’s strategic business plan and maintained prospect tracking database and files. Initiated discussions with outside partners, brokers, and principles under direction of the Vice President, Business Development, and/or the Business Development Director, and either supported or lead the discussions and/or developing negotiations as the size of the deal merited. Conducted high-level background competitive intelligence; provided analysis with recommendations on future course of action. Supported due diligence reviews through data collection and analysis of corporate and third-party information and managed the compilation of due diligence reports. Managed Gale’s third-party print distributed program.

Researched/vetted new prospects (i.e., distributed products, acquisitions targets, and co-publishing opportunities) essential to Company’s strategic business plan and maintained tracking database and files. Initiated discussions with outside partners, brokers, and principles under direction of the Director, Business Development and either supported or lead the discussions and/or developing negotiations as the size of the deal merited. Conducted high-level background competitive intelligence; provided analysis with recommendations on future course of action. Supported due diligence reviews through data collection and analysis of corporate and third-party information and managed the compilation of due diligence reports.

Provided research and project management support to key Company personnel.Conducted high-level background competitive intelligence; provided analysis.Compiled competitor profiles to help support the company’s strategic business plan.

Applied project management and research expertise and experience to support business editorial teams. Compiled competitor profiles to help support the company’s strategic business plan. Supplied ready reference solutions to internal customers through the Corporate Research Information Service (CRIS).

Applied expertise and experience ordering, tracking and ensuring external reference materials were delivered to internal customers within given deadlines. Maintained research support activities for all library reference editorial teams.

Coordinated various research projects that provided data verification and validation for library reference products. Performed document retrieval at local area libraries. Worked closely with other researchers to fulfill team objectives and complete projects within specified deadlines.

Coordinated various research projects that provided data verification and validation for library reference products. Performed document retrieval at local area libraries. Worked closely with other researchers to fulfill team objectives and complete projects within specified deadlines.

Master Of Library & Information Science (M.L.I.S.), Special Libraries

Bachelor Of Arts (B.A.), Creative Writing