Michael Lasham Email & Phone Number

Auckland, New Zealand

Embody the bridge between business’ challenges and/or goals and technical solutions through technical design.

Auckland, New Zealand

Providing technical pre-sales, solution design and enablement to the New Zealand and Australian Channel for Data Center and Cloud solutions.I was a certified NetApp Trainer delivering Authorised Sales Training to NetApp partnersI was a member of the Hitachi Vantara Partner Technical Ambassador Club (PTAC) which was an invite only membership.Installed and managed the Arrow NZ lab which consisted of a VMWare cluster, NetApp storage, networking (LAN and WLAN), SD-WAN and security (Palo Alto PA-220).Over my years at Arrow I worked closely with the following brands and hold certifications for all of them.- Extreme Networks- IBM- NetApp- Hitachi Vantara- Riverbed- Commvault- Palo Alto Networks- F5- Nutanix- Cohesity

Auckland, New Zealand

Working with the channel and IBM to develop and grow sales for IBM Power, Storage and Software portfolios.Key responsibilities include opportunity ownership (qualification through to close), product/solution evangelism, reseller enablement, marketing and vendor relationships.

New Zealand

Help customers develop excellent business outcomes with Dell solutions.Trained in "Creating Customer Value (CCV)" sales approach to collaboratively work with customers to architect the right solution for their needs.Presented to all levels within a customer , adjusting style to suit audience.Architect solutions across all Data Center products (server, storage, network, software and cloud).

Developing channel's ability to resell Sun Microsystems Data Center products and Cisco UCS, via product evangelizing, training, presentations and demonstrations. Assisted channel partners in sales process from initial customer discussions through to quoting and close.

Member of APAC wide team to manage service delivery partners (Education and break/fix).Owned the P&L and consistently delivered on target.Rolled out new service delivery program to existing partners whilst improving customer satisfaction.Was part of a Six Sigma team to increase customer satisfaction, and trained to green belt level.

Provide senior customer relationship management to Sun's premier Enterprise accounts.Senior member of the Sun NZ Management team.Managed customer escalations, proactive support, SLA reporting, quality of service and acted as customer advocate.

Manage team of engineers delivering technical support for Software and Hardware in the Northern Region of New Zealand.During this tenure I attended several Sun management courses and developed my skills in people management.Increased customer quality index from 88% to 94% by process improvement and employee satisfaction.Provide business reporting skills to senior management; contributed to Australasion Management team.Was selected for the Sun Microsystems Accelerated Development Progream. I was the only NZ employee to be selected for this program.

Hire and manage team of Systems Support Engineers to deliver technical support across all of Sun's customers south of Taupo.Provide senior technical support to platinum customers.Support management in development of business within New Zealand.

Sole position representing Sun in Auckland providing premier Solaris support to Sun's platinum customers in Auckland.

Worked at Telecom full time supporting the National Faults systems, performing Oracle DBA, SQL and Unix systems support on SGI Irix, Sun Solaris and IBM AIX.

Auckland

Started at Eagle (then Universal Data Systems) as a analyst programmer working on Prime Information and Progress. During this time I developed in several languages, mainly Prime Information and Progress 4GL. I also learnt SQL and started working on Oracle databases. Many of my customers were running databases on Unix systems, and as such I gained a lot of Unix experience. This resulted in a promotion to a Technical Consultant roll supporting and install Unix systems on Sun, Mips and SGI.

Developed business applications in Cobol, BASIC, BOS

New Zealand Certificate In Data Processing, Systems Programming; Systems Analysis And Design ; Application Programming

Learn to develop in Cobol/Basic/Pascal/Assembler Learn systems programming techniques (developing O/S and Database) Learn Application.

Nzcdp, It, Commerce