Michael Lavigne Email & Phone Number

Canada

Surrey

Registered Technology Manager (RTMgr) designation was developed specifically for ASTTBC members who are now working as or looking to move up to management positions in a technology environment. A Registered Technology Manager (RTMgr) is an AScT or CTech member of ASTTBC, manages in a technology environment, and meets the required standards for academics, training, and experience.

Surrey, British Columbia, Canada

RTMgr Certification Board member

British Columbia, Canada

North Vancouver, British Columbia, Canada

Sea To Sky

Successfully manage multi-million-dollar budgets and rollout of fiber/hybrid/coaxial builds to support the technology, with projects completed on time, under budget and exceeding expectations• Successfully lead, manage and mentor a team of 13 employees, including recruitment and staffing, coaching, employee development, performance management and compensation recommendations• Competently coordinate all communications infrastructure for Wi-Fi and supporting telecom for the Squamish Valley Music Festival for 2010 to present• Negotiate with external stakeholders to ensure a profitable operating margin for the company• Chair Sea to Sky Health and Safety committee ensuring regulations are maintained and followed• Ensure operations run smoothly and meet all company policies • Protect the assets of the company to ensure continuous growth and flawless execution• Provide necessary resources to all company leaders to ensure a safe, productive and efficient working environment• Develop standards of performance (SOPs) to ensure key personnel are working toward established goals • Optimize revenue by developing cost-reduction activities via efficient supplier development and resourcing• Analyze feedback from existing customers to increase productivity and efficiency of operations• Utilize broad scope of industry experience to ensure superior customer satisfaction at all times• Ensure on-time installations to meet customer demands • Participate in aggressive sales contacts while managing in-house staff

North Vancouver, British Columbia, Canada

• Provide leadership to CATV Contractors and the Workflow Management teams to ensure Budgetary and administrative excellence• Ensure that all New Development projects in the Vancouver/Sea to Sky/Lower mainland area(s) are completed accurately, from a technical and monetary perspective and projects are scheduled for construction within the appropriate time lines• Review, comment and approve Electrical designs to ensure they meet company standards• Provide guidance on project strategies and industry initiatives• Act as a point of contact for all escalations and expedites• Communicate regularly with all internal Shaw functional areas to ensure efficiency of process and sustainment of positive Customer experience• Coaching and mentoring new and existing team members to ensure we meet the highest performance standards and live our company values

responsible for successful implementation of HFC network installation in all Olympic Venues including; Vancouver/ Whistler / Squamish / Pemberton BC

Maintaining Fiber Optical Cable, Fiber Nodes, 550 & 750 Hard cable DHCP Server upgrades including web and mail servers In office and After hours on call support including Major System issues / Outages with microwave communicationsPlanned and executed system upgrades including various computer software / Network Hardware including Routers/Switches/UBRTrain management and office staff on technical operations Write training manuals and facilitate training Inventory and Ordering all equipmentWork with other team members as required to ensure the resolution of customer service issues in an effective and timely mannerInstallations and Regular Maintenance of Wireless access points at various locations

Management Ba Program, Technology & Management

Activities and Societies: The program is composed of four main course clusters including 22 credits of management courses, 15 credits.

Certificate, Project Management, Leadership And Communication

Leadership development, communication skills training, and conflict resolution training - motivate teams and negotiate with vendors, get.