Michelle Callahan Email & Phone Number

Ellendale, Mn, Us

United States

In this role, I am making a tech vision to help the RV travel industry come to life. We are in the process of building what this company will look like. We are currently raising funding to move from idea to launch. If you want to know more, feel free to reach out!

United States

I partner with our Sales Enablement Effectiveness Manager to determine training needs within our sales organizations. I scope, strategize, develop and deliver training that enhances skills in product knowledge, sales effectiveness, influence, diversity & Inclusion and anything else that is needed for the sales team.

Dallas, Texas

Here, I oversee the delivery of learning and innovation solutions, including partnerships with hotels, sales functions, hotel operations, housekeeping, and training and development programs across the US and Canada with influence globally. I provide strategic leadership and training to internal staff and hotel partner employees to ensure optimum utilization of technology. I also develop the business case to evaluate the benefit, cost, and risk of alternative options and generate a rationale for the preferred solution. I identify content and deliver the framework to enable the team to produce content for each technology.➥ Manage and develop operating budget of $1M with $500K spending power.➥ Support 6 Region Presidents, 3 Senior Channel Sr. VP’s and work on behalf of the COO.➥ Lead delivery and instructional design team, establishing company-wide processes for content requests, development, and delivery.➥ Established new interactive eLearning environment for general use by recommending and leveraging Google Classroom.

Charlotte, North Carolina

In this position, I managed all activities associated with the delivery of training and development programs. Spearheaded, supported, and enabled a team of 19 trainers and 3 training supervisors to drive innovation, change, and agile leadership as well as provide engaging trainings for the highest learner impact. I liaised and consulted with the executive management to identify and fulfill leadership skill and behavior gaps within region. I also collaborated with the HQ, Channel, HR, and Region Leadership to assure consistency and alignment with company’s core values. I conducted evaluations to track the effectiveness of training and onboarding programs.➥ Effectively managed region budget of $5M, securing surplus of $19,000 after one year.➥ Successfully developed, steered, and completed six different reporting projects on time.➥ Established, promoted, and presented the Lead More, Manage Less initiatives for region leadership.➥ Won the President’s Cabinet 2018 Award for displaying leadership skills, strong work ethics, leading sales results and dedication towards work.➥ Planned, promoted, and partnered on Mixed Reality classroom initiative to deliver an engaging and innovative learning experience.➥ Successfully developed, steered and delivered New Hire training, achieving a 10% increase in company wide sales, a 30% increase in new hire sales and surpassed 0-90 day employee attrition goal to lower it by 8%, reducing it by 13%.

Irving, Texas

In this role, I provided leadership consulting and training to enhance skills and capabilities. I established and maintained relations with company’s leaders at all levels while identifying and fulfilling learning gaps through the delivery innovative solutions. I planned and rendered specific development programs, such as New Leader and Emerging Leader training. I devised and presented the SMS notification initiative for VZLearn to deliver seamless updates. I also supported the Sales Leadership Academy and cooperated with vendor to ensure content coherence with channel. I enabled individuals to think differently by providing leadership training as part of the wireless leadership academy program, resulting in increased ROI, reduced operational costs, and elevated sales.➥ Received the Trainer of the Year Award in 2017 for advancing leadership skills and competencies.➥ Partnered with the Director of HR for the delivery of Women of Wireless program for 2017 and 2018.➥ Successfully formulated, promoted, and presented Professional Development Program, securing return on investment of pilot within 4 months, increasing sales, reducing employee attrition and decreasing operations error costs.➥ Led the delivery of Unconscious Bias across channels to enhance diversity and inclusion understanding.

Georgia/Alabama

Here, I planned and delivered sales training for area, region, channel, and district initiatives. I designed and presented development programs to facilitate promotions within the company. I determined and fulfilled skill and behavior gaps within region through the implementation of effective strategies. I also supported with the promotion of four employees through training development programs.➥ Acknowledged for attaining the Sales Trainer of the Year GAAL Region South Award.➥ Won the #1 total tablet sales EOY West Georgia District and #2 Scorecard EOY West Georgia District position in 2013.➥ Led the planning and establishment a new digital training environment to ensure individual growth.