Senior Trust Client Assistant Iii
CurrentServes internal and external clients including trust beneficiaries, vendors, colleagues in remote locations, and financial advisors at outside institutions.Prepares reports required for annual account reviews.Performs data entry which includes check writing, ACH set-up, and account information editing.Accesses statements, account data, and tax reports from various proprietary data bases.On-going maintenance of customer accounts which involves coordinating changes to account files, statements, and name and address information.Monitors client's daily cash positions for overdrafts and exceptions to cash policy; ensures sufficient funds are available in accounts to meet trust agreement objectives.Executes procedures to open/close/transfer accounts; collect assets from brokers or outside institutions.Proactive and reactive contact with clients for routine requests, crisis resolution and problem solving.