Mercedes Leach

Mercedes Leach Email and Phone Number

Customer Service Representative at Alorica @ Alorica
irvine, california, united states
Mercedes Leach's Location
Clarkton, North Carolina, United States, United States
About Mercedes Leach

11 years of customer service highly skilled in providing information regarding products and services.Hands-on experience in reviewing, updating or making changes to customers accounts. Able to handleirate customers, returns problems and complaints. Listen and respond to customers needs and orconcerns. Assertive but very polite when it comes to product or service endorsement. Exceptionalorganizational skills and adaptability. Self- presentation and positive attitude.

Mercedes Leach's Current Company Details
Alorica

Alorica

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Customer Service Representative at Alorica
irvine, california, united states
Website:
alorica.com
Employees:
25076
Mercedes Leach Work Experience Details
  • Alorica
    Customer Service Representative
    Alorica Oct 2020 - Present
    Remote
    Worked for different clients taking customer service phone calls , making sure that thecustomers is taken care of per clients request
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  • At&T
    Customer Service Representative
    At&T Nov 2018 - Aug 2020
    Fayetteville, North Carolina, United States
    Answer calls regarding members Accounts, product and services and policies.Review member relationship to offer products and services that meet the member'sfinancial needs. Achieve and meet average handle time while providing excellentcustomer service.
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  • Rapha Healthcare Services
    Medical Office Assistant
    Rapha Healthcare Services Jan 2018 - Oct 2018
    Lumberton, North Carolina, United States
    Collected urine samples such as; Urinalysis, Culture and Cytology. Schedule, canceland/or reschedule appointments on a daily basis. Perform clerical duties such as;filing, answering telephones, faxing and filed patient's medical records. Assisted inthe examination room and translate/elaborate treatment procedures to patients.Verified medical insurance information for eligibility, any co-payments or deductiblesto assure payment for consultation.
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Mercedes Leach Education Details

Frequently Asked Questions about Mercedes Leach

What company does Mercedes Leach work for?

Mercedes Leach works for Alorica

What is Mercedes Leach's role at the current company?

Mercedes Leach's current role is Customer Service Representative at Alorica.

What schools did Mercedes Leach attend?

Mercedes Leach attended West Bladen High School.

Who are Mercedes Leach's colleagues?

Mercedes Leach's colleagues are Dominique Ross Csm, Alejandra Peralta, April Thomas, Lina Ivette Granados Hernández, Tamika Demby, Khadijah Lineberger, Tyanna Watts.

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