Customer Service Representative
CurrentWorked for different clients taking customer service phone calls , making sure that thecustomers is taken care of per clients request
Oct 2020 - Present
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Mercedes Leach Email & Phone Number
Customer Service Representative at Alorica
at
Alorica
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Representative at Alorica
Location
Clarkton, North Carolina, United States
Company size
Who is Mercedes Leach? Overview
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Quick answer
Mercedes Leach is listed as Customer Service Representative at Alorica at Alorica, a with 25076 employees, based in Clarkton, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Mercedes Leach.
Mercedes Leach previously worked as Customer Service Representative at Alorica and Customer Service Representative at At&T. Mercedes Leach holds Diploma Of Education from West Bladen High School.
Company email context
Email format at Alorica
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Alorica
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Profile bio
About Mercedes Leach
11 years of customer service highly skilled in providing information regarding products and services.Hands-on experience in reviewing, updating or making changes to customers accounts. Able to handleirate customers, returns problems and complaints. Listen and respond to customers needs and orconcerns. Assertive but very polite when it comes to product or service endorsement. Exceptionalorganizational skills and adaptability. Self- presentation and positive attitude.
Current workplace
Mercedes Leach's current company
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Alorica
3 roles
Mercedes Leach work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Answer calls regarding members Accounts, product and services and policies.Review member relationship to offer products and services that meet the member'sfinancial needs. Achieve and meet average handle time while providing excellentcustomer service.
Nov 2018 - Aug 2020
Medical Office Assistant
Collected urine samples such as; Urinalysis, Culture and Cytology. Schedule, canceland/or reschedule appointments on a daily basis. Perform clerical duties such as;filing, answering telephones, faxing and filed patient's medical records. Assisted inthe examination room and translate/elaborate treatment procedures to patients.Verified medical insurance information for eligibility, any co-payments or deductiblesto assure payment for consultation.
Jan 2018 - Oct 2018
Team & coworkers
Colleagues at Alorica
Other employees you can reach at alorica.com. View company contacts for 25076 employees →
JC
Juliet Cabrera
Colleague at AloricaPhilippines
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TV
Tyquanda Vasque
Colleague at AloricaMiami, Florida, United States
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RS
Renaliss Santos
Colleague at AloricaRizal, Calabarzon, Philippines
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CS
Craig Smith
Colleague at AloricaDouglasville, Georgia, United States
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TW
Tyanna Watts
Colleague at AloricaGreater Orlando, United States
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EF
Erica Felizardo
Colleague at AloricaManila, National Capital Region, Philippines
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FG
Felicia Griffith
Colleague at AloricaMagee, Mississippi, United States
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ML
Mark Laya
Colleague at AloricaTaguig, National Capital Region, Philippines
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CG
Clyde Gilbert
Colleague at AloricaStone Mountain, Georgia, United States
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TL
Tito Lopez
Colleague at AloricaPhilippines
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Juliet Cabrera
Colleague at AloricaPhilippines
View →
TV
Tyquanda Vasque
Colleague at AloricaMiami, Florida, United States
View →
RS
Renaliss Santos
Colleague at AloricaRizal, Calabarzon, Philippines
View →
CS
Craig Smith
Colleague at AloricaDouglasville, Georgia, United States
View →
TW
Tyanna Watts
Colleague at AloricaGreater Orlando, United States
View →
EF
Erica Felizardo
Colleague at AloricaManila, National Capital Region, Philippines
View →
FG
Felicia Griffith
Colleague at AloricaMagee, Mississippi, United States
View →
ML
Mark Laya
Colleague at AloricaTaguig, National Capital Region, Philippines
View →
CG
Clyde Gilbert
Colleague at AloricaStone Mountain, Georgia, United States
View →
TL
Tito Lopez
Colleague at AloricaPhilippines
View →
1 education record
Mercedes Leach education
FAQ
Frequently asked questions about Mercedes Leach
Quick answers generated from the profile data available on this page.
What company does Mercedes Leach work for?
Mercedes Leach works for Alorica.
What is Mercedes Leach's role at Alorica?
Mercedes Leach is listed as Customer Service Representative at Alorica at Alorica.
Where is Mercedes Leach based?
Mercedes Leach is based in Clarkton, North Carolina, United States while working with Alorica.
What companies has Mercedes Leach worked for?
Mercedes Leach has worked for Alorica, At&T, and Rapha Healthcare Services.
Who are Mercedes Leach's colleagues at Alorica?
Mercedes Leach's colleagues at Alorica include Juliet Cabrera, Tyquanda Vasque, Renaliss Santos, Craig Smith, and Tyanna Watts.
How can I contact Mercedes Leach?
You can use AeroLeads to view verified contact signals for Mercedes Leach at Alorica, including work email, phone, and LinkedIn data when available.
What schools did Mercedes Leach attend?
Mercedes Leach holds Diploma Of Education from West Bladen High School.
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