Matthew Leeder Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

I help Dialpad Ai prospects evaluate and develop an effective customer intelligence strategy that can help them make more data-driven decisions on how to better personalize customer experiences. This can have a significant positive impact on customer loyalty, and can also lower customer churn rates.

Austin, Texas, United States

I help Dialpad's channel partner's customers figure out how to solve the issue of having a dispersed workforce and not knowing what's happening on your sales & customer service phone calls. Dialpad solves this by providing customer's tools like live transcription and artificial intelligence based live coaching to make your calls more productive. Dialpad does this in a simple, easy to use interface that's flexible and provides insightful reporting and analytics to admin's about the actual content of your phone calls, not just the quantity and length.

Austin, Texas Area

Consult with IT professionals to determine if a certified database administrator could solve their database problems or if a fully-managed database hosting service could free up their time to work on other projects.

Austin, Texas Area

• Manage and develop the NYC cloud sales territory with customers, value added re-sellers, sub-agents, and cloud service distributors by understanding both end user drivers as well as partner business drivers• Held accountable to $2.59MM quota on contract value per year and/or $6k in new MRR per month• Work closely with marketing team to engage directly on fresh incoming leads• Assist partner community with end user engagement and training on discovery, demonstration, and contract negotiation. Ensure there is a good communication flow between partner, Partner Business Manager, and myself• Strategize with Partners on sales strategies to win deals and penetrate the market• Work directly with prospects to facilitate sales cycle from qualified to closed/won• Develop relationships as a trusted adviser with Partners’ executive, sales, and service teams• Train and coach Partner team by example to qualify prospects, demonstrate products to prospects, and ultimately close business• Work closely with partner business managers to guide partners through a business transformation from hardware to cloud business model• Demonstrate the architecture, solutions, and features with partners and prospects via web share• Take responsibility for motivating, training and provide the tools needed for the value-added re-sellers to become self-sufficient with quoting, demonstrating, forecasting, and closing business• Facilitate price negotiations and concessions on direct business and partner business to maximize quote retirement in a highly competitive environment

• Finished every commission period in first place on team • Maintained a documented and verifiable 109.8% quota attainment• Set a record for the first sales rep to exceed 100% attainment during ramp up period on newly formed team build from the ground up• Recognized for having the smallest discount percentage on team, resulting in the highest margins• Zero chargebacks, returns, or payment skips for clients on terms• Assisted management with “How to demo” collaborative trainings for underperforming reps

• First person to ever be hired directly into outbound sales• When moved to ‘midbound’ position, consistently maintained first or a close second place on a team of 5 depending on the metric (leads sold, revenue, number of actiations)• Worked on developing new sales sub-channels by strategizing outbound calling plans to carrier co-op participants• Assisted in the development of email templates and outbound calling scripts for the inbound team • Recognized as a leader amongst peers for assistance with reporting and analyzing of data in various sales reports in internal systems and Salesforce.com

Swedish/Svenska

Successfully completed level B1 (ready for B2) according to Common European Framework of Reference for Languages.

High School Diploma