CLINICAL OPERATIONS & MEDICAL GROUP SENIOR EXECUTIVEPatient-focused, goal-driven clinical operations, medical group and service line executive with over thirty years of collaborative leadership working directly with physicians to ensure best-in-class patient care. Successful track record of envisioning and executing high performance, compassionate patient service across the care continuum, in academic, group practice and for-profit healthcare settings. I use key metrics, accountability, and Lean process improvement to drive imperatives of Service, Quality, and Financial Performance. Areas of strength and expertise:● Revenue Cycle● Primary & Urgent Care● Medical Specialties● Orthopedic and CV Surgery● Financial Analysis & Turnarounds● Value Analysis Contracting● Cost Reduction● Volume & Margin Growth● Clinical Leader Mentoring● Patient & Staff Satisfaction● Quality Outcomes● Ambulatory Procedures● Lean Process Improvement● Electronic Health RecordsNotable Career Accomplishments:Grew Houston market valve referral footprint by 45% and doubled Corpus Christi market quality scores. (HCA)Implemented nationally renowned electrophysiology program resulting in a 250% increase in procedure volume with superior quality outcomes. Grew annualized net revenue from $25M to $55M and margin from 19% to 36% over a five year period–concurrently tripling Press-Ganey patient satisfaction scores. (Baylor, Scott & White Cardiology)Developed 16-bed regional sleep institute, increasing studies and net revenue by 400%. (Baylor, Scott & White Pulmonary)Implemented first-ever system hospitalist and skilled nursing facility (SNF) step-down programs. (Baylor, Scott & White Internal Medicine)Turned around bankrupt medical group moving company from -$2 M to +$10 M in 3 years: Improved days in Accounts Receivable by 40% and decreased margin and operating costs by 18%. Increased charge capture by 23%, resulting in 15% annual increase in net revenue. (Cardiac, Thoracic & Vascular Surgery)