Technology holding company focused on Technology Business Acquisitions, Software Development, Cloud Technologies, DevOps Managed IT Services, AI/ML

• Spearheading business development initiatives at AcreFly, securing partnerships and managing technical projects to drive strategic growth.• Expanded market reach and built brand awareness to position the company as a leader in the industry.

Software Development

• Executed initiatives and strategic roadmaps for 12 Agile teams, aligning with organizational OKRs to manage a workforce of 50 members while focusing on maximizing tax credit utilization.• Led and mentored a team of Agilists in employing Agile methodologies (Scrum, Kanban, SAFe) to enhance software delivery across Cloud, Resilience, and Engineering departments.• Championed a culture of Lean, Agile, and DevOps methodologies, optimizing the strategic flow of delivery, including identifying continuous improvement opportunities that led to measurable enhancements in program operations and technology deployment.• Advised senior Agile portfolio leadership on staff requirements, ensuring optimal team support and efficiency while creating a unified vision and setting precise goals for Agile teams to improve collaboration and performance across the organization.

• Developed and led automation of release engineering processes, integrating open-source tools to eliminate manual release notes and streamline messaging and unit testing, resulting in the Artemis project, a pipeline solution that became a standard for automated testing.• Managed and trained a team of 11 release engineers across multiple states, transitioning mundane work into a specialized triage engineering role within 9 months and reducing complexity through the unified One Pipeline framework over 8 years.• Led adoption of Microservice Architecture and CI/CD across platforms using tools like Jenkins, Chef, Ansible, Terraform, Kubernetes, and AWS, serving as Product Owner and Architectural Reviewer to ensure compliance with business and technical best practices.• Directed an AI Chatbot project to address Level 1 Support issues and reduce support tickets, while managing automation workflows and partnering with senior leadership to implement process improvements, stabilize QA, and speed up market delivery.• Established a Release Engineering Support Organization that transformed non-technical associates into L2 Technical SMEs, optimizing software build and management processes to enhance team agility and product quality using Agile methodologies.

• Served as the key liaison between IT, Risk Strategy, and business end-users, enhancing communication and project alignment as a Senior Analytic Engineer and subject matter expert.• Led the analysis and enhancement of business and Risk Execution capacity planning tools, working closely with stakeholders to forecast future needs and develop robust capacity models.• Collected and analyzed performance data to ensure departmental compliance with production schedules and manage the Risk IT demand process for effective resource allocation and project planning.• Oversaw the development and implementation of comprehensive reporting and forecasting systems for project pools and contractor resources, advising on strategic options, risks, and costs to optimize business operations.

• Developed and managed the integration and service delivery for converting Commercial Card application platforms to Chase Card business platforms, leading project meetings with partners and stakeholders to address and enhance service delivery.• Created and implemented Total Cost of Ownership (TCO) models for application platforms, improving efficiency and scoping accuracy, and proactively identified process improvements by analyzing project metrics.

• Led the Axway Managed Data Exchange System (MDES) team, providing operational leadership and second-level support for the bank’s business applications, job scheduling, file transfers, and data loads.• Implemented ETL automation for operational functions and facilitated code promotion, incident management, user management, and disaster recovery processes.

• Responsible for the installation and on-going management of the host systems and workgroup servers utilized to support the code development efforts of Cerner Corporation's Millennium Engineering Organization. • Perform system administration functions of the host systems and workgroups including: new software domain installation, operating system installs and patch upgrades, system performance and disk space management.• Manage and Troubleshoot Citrix Metaframe, Microsoft Windows Operating Systems (Windows XP, Server 2003, Windows 2000)• Server configuration (AIX, OpenVMS), workstation configuration, and networking with WebSphere and VMWare