Oversaw IT and implementation functions. Contributed to strategic and financial planning. Led a staff of 15. * Managed procurement-to-payment (P2P) features and the GUI.* Transitioned to an in-house P2P solution; managed growth from one to four applications, supporting multiple languages and currencies.* Generated growth to 64 partners, 1000+ clients, and $150 million in diversity side transactions. * Realized YOY direct side growth to 200+ suppliers with $200 million in transactions.* Managed security audits and scans to ensure compliance with CISP, PCI, and certification guidelines.* Administered a $200,000 annual hosting provider contract.* Documented production enhancements and scoped, drafted and executed SOWS.* Tracked milestone progress and implementation risks.* Integrated accounting systems; merged applications with third party ERP platforms; and verified client connectivity.* Captured $4 million in revenue by maintaining and growing accounts.* Appointed interim leader during the CEO’s absence.Technical Skills: Microsoft Access, Excel, Outlook, PowerPoint, Project, Visio, & Word; Ariba Supplier Network; Atlassian; CLS; Confluence; Coupa Supplier Network; DropBox; GoToMeeting; Jira; MoreMotion; Notepad++; Oracle Supplier Network; Salesforce; Skype; Slack; Smartsheet; SurveyMonkey; and TaskrayPayment Providers: American Express, Trust Commerce, OpenEdge, and WorldPayBank Integration: Comerica and FifthThirdSystem Integration: Amazon, Ariba, Coupa, EPICOR, ESM, eSpree, GEP, GHX, Jaggaer, JD Edwards, Lawson, Liaison, Oracle, PDI, PeopleSoft, Perfect Commerce, Proactis, QuickBooks, SAP, Vroozi, Xeeva, and ZycusConnectivity Protocols: AS2, FTP, HTTPS, SFTP, and VPNCommunications Protocols: cXML, EDI, XML, and Flat Files (.csv and .txt)Transactions Integrated: Purchase Order, Purchase Order Acknowledgement, Ship Notice, Invoice, ACH, Lockbox and Payment Files

Implementation Manager, IT – Business Services Division (2004-2005)Promoted to lead IT implementation management and integration functions across the Midwest region. * Served on the leadership team for an internet ordering entity acquired by Office Depot.* Established the Tier 1 Diversity Program to increase business opportunities; integrated the procurement payment system into three platforms.* Managed national accounts valued from $2 million to $20 million.* Oversaw account setup processes, defined delivery requirements, and managed account implementation structure. * Defined billing and usage report frameworks.* Spearheaded sales deployment, set customer expectations, and trained representatives on account requirements.* Oversaw the development of e-commerce solutions.* Improved competitive market positioning by advising on marketing material development.* Partnered with national account managers and local sales to develop bid responses.* Communicated implementation and transition services available through the IT implementation team.Integration Consultant, Information Technology (1998 – 2004)Led growth and captured business opportunities by delivering presentations to customers to highlight available ecommerce solutions and methods to simply processes and systems.* Managed the first 3rd party integration with PeopleSoft in 2000. * Improved performance and operating efficiency by training staff and customers on simplified business processes and system integration to generate cost savings.* Leveraged 3rd party systems to deliver electronic catalogs to customers, penetrating target markets and expanding reach.* Compiled and delivered specialized reports, detailing spend and conducted analysis to identify cost savings, growth, and category trends for internal and external customers.National Account Administrator (1998)Payroll Facilitator, Human Resources (1989 – 1998)