Drives the development and rollout of human resources initiatives to multiple business lines or large site to support culture change to achieve business goals. Participates as a member of business or site leadership team. Uses HR data to drive and support management decisions. Manages members of an HR department in the delivery of HR services to assigned business lines or large site. Responsibilities include, but are not limited to, employment, employee development, compensation and rewards, employee relations, and personnel administration. Participates on cross-organization task teams

Provide human capital management support across several business units including Sales, Customer Support, Pricing, Marketing and Channel Distribution, Energy Supply Services and Laboratory Testing throughout the United States. Partner with leadership and Talent Acquisition to enhance development and staffing strategies to meet and exceed future growth challenges. Collaborate with management to increase employee engagement and performance via sector and HR Business Plans. Facilitate change management and performance expectations. Lead annual talent identification and succession planning process. Lead business unit and sector projects focused on increasing efficiency and reducing Sales, General & Administrative costs. . • Developed and implemented “Knowledge Transfer Program” (launched in 2016) to retain knowledge, skills and customer relationships from retiring sales personnel via mentor to replacement hires. Program graduates meet and/or exceed sales quota in first year. KTP model is being considered for implementation across other units. • Developed and led “3 pronged” workforce strategy to deliver sales ready personnel based on projected growth and historic replacement needs. Current staffing exceeding expectation.• Successfully led Change Management initiative for 70+ employees to “New Way of Working” global office model.

Provided full range of human resource support to Healthcare sector and multi-division Sales, Marketing and Service leaders and staff throughout United States and Puerto Rico. Partnered with leadership to develop and enhance strategies by increasing focus on performance management to maximize employee performance. Facilitated change management initiatives and partnered with leadership team to effectively communicate business strategies, goals, values, and performance expectations. Lead business unit and sector projects focused on increasing efficiencies, reducing SG&A and redundancy costs while maximizing employee and team productivity. Partnered with leadership by actively participating in management of the business and integrating the human resource function in business activities to provide measurable value to the customer. Partnered with organizational leadership by leading the talent management process and partnering with Talent Acquisition to obtain the highest qualified leadership candidates, lead annual talent reviews and organizational planning to accelerate leadership development. Implemented employee relations strategies designed to create an environment that drives maximum individual and team success.

Provided executive-level consultative advisement to group/business leaders in a multi-national environment. Delivered expert guidance on business, operational, and human resource topics (employee engagement, restructuring, benchmarking, job design, career path planning, salary structure, management development, retention, employee relations, and talent management). Partnered with leaders to design tailored programs for key personnel on retention, professional development, and succession. Counseled leadership on HR metrics, program design and implementation, and employee relations/coaching. Recommended to HR Centers of Expertise targeted improvement strategies impacting regional, national, and global leadership. Manage HR staff.

Directed strategic development and delivery of HR initiatives for an 11-state Southeastern region with 4 offices and 850 personnel. Administered annual $700,000 budget. Managed and developed four-member HR team. Partnered with executive leadership to develop and implement strategic plans for change management, organization development, succession planning, HR benchmarking, and compensation systems. Served as executive HR consultant for 7 regional AVPs and 3 department managers for recruitment, hiring, employee development, benefits, diversity training, and disciplinary actions. Represented Company at Chamber of Commerce and Agent events. Managed vendor relationships.

Directed HR initiatives for two home office business units (Claims and P&C Legal) with 3,300 nationwide personnel. Administered annual $930,000 budget. Led reorganization and restructuring initiatives in tandem with corporate HR leadership and external consulting firms. Partnered with business unit leadership to develop and implement strategic HR action plans, metrics, and policies related to retention analyis/negative trend reversal, performance management, and career path development. Provided leadership guidance for 6 Region HR Managers in employee relations, compensation, training/development, and business partner management. Investigated and resolved escalated employee issues.