Marharyta Liubchenko Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Projects for Forbes-500 companies.Achievements:- Led the redesign of iOS and Android mobile applications, resulting in a 10% increase in user engagement and improving the experience for over 1 million daily active users.- Established groundwork for the solution design phase of the $1 mln project by identifying pain points and mapping business processes using UML and BPMN tools.Day-to-day responsibilities:- Documented functional requirements in form of User stories, Use cases and other types of documentation including SRS, BRD and various types of UML and BPMN diagrams, following the highest industry standards (PMI, IIBA). - Developed and communicated clear product visions and strategies, ensuring alignment with business goals. Managed stakeholders communication (internal & external stakeholders, cross-functional teams).- Conducted in-depth feasibility analysis of the in-house solution on the data mining market, evaluating 15+ companies in 5 segments by 13 metrics, providing insights for strategic decision-making and improving customer experience.- Elicited requirements by leading communication with 15+ SMEs on the client's side distributed around the world on a tight schedule, identifying 30+ business process pain points, mapped business processes and provided insights for further solution design phase.- Wrote clear and concise content for the client's knowledge base by combining information from dozens of sources, resolving the business's need for structured onboarding materials for new staff.

SaaS focused on automation of the registration, verification, and payment processes in hospitalsAchievements: - Enhanced functionality across 5+ third-party APIs, reducing system disruptions by 30%Day-to-day responsibilities:- Managed client change requests for 40+ hospitals, ensuring smooth adaptation with zero service disruptions.- Evaluated and managed client change requests, ensuring seamless adaptation to customer needs and maintaining product relevance.- Resolved support tickets within SLA

Enterprise ecommerce solution for the Fortune 500 company, SAP Hybris + Sitecore.Achievements:- Reduced feedback loops by 35% during the design and development phases by creating content for the design system in GitLab.- Oversaw the process of the requirements transfer from Redmine to Jira, improving workflow efficiency in 20%Day-to-day responsibilities:- Transformed business requirements into user stories, fostering alignment and clarity among project stakeholders.- Facilitated seamless communication and collaboration among internal and external technical teams.- Conducted meetings and UAT, leading to 90% of defects being identified and resolved before launch, ensuring a smooth go-live for the enterprise e-commerce platform.

IT consulting agency specializing in custom software development for startups. Achievements:- Enabled product entry into international markets through management of product localization into 6 languages, driving a 20% boost in client growth across targeted user groups.- Optimized workflows and implemented scalable BA processes, saving clients and estimated $50,000 in project costs.Day-to-day activities:- Provided project expertise on pre-sale stage including marketing research and competitors analysis.- Established contact, planned and performed communication with the customer for further requirements elicitation and analysis.- Created functional requirements specification and project documentation in a form of use cases and user stories and more, created screenmaps and visible prototypes, UML diagrams etc.- Mentored PM/BA.

SaaS - a web-platform for reviews (1m+ unique users/month). Achievements:- Built comprehensive reports and interactive dashboards via Google Analytics and Google Data Studio, based on the analysis of the behavior of more than 50,000 unique monthly users. Analyzed large amounts of data, using SQL and Excel. Executed A/B tests. - Re-engineered sales department processes, achieving a 10% reduction in time effortDay-to-day responsibilities:- Created detailed project specifications to guide cross-functional teams in product development and feature enhancements, ensuring alignment with business goals and user needs.- Collaborated with product designers to conceptualize and implement new platform functionalities, contributing to an improved user experience and optimized performance for a diverse user base.

Achievements:- Pioneered the company’s first fully online course ahead of industry trends, setting a new standard for digital learning and expanding the reach of the company’s educational offerings.- Organized 5 creative meetings and live streams with a combined audience of over 500 participants, fostering community engagement and providing valuable networking and learning opportunities.- Played a key role in organizing and executing NODE'15, a major conference on Computer Graphics (CG) that attracted 3,000 participants, contributing to its success through meticulous planning and efficient event management.Day-to-day activities:- Developed and maintained comprehensive documentation, streamlining internal processes and enhancing team collaboration through clear and accessible information resources.- Conducted market research and customer needs analysis, gathering insights on industry trends and customer preferences to inform program development and optimize marketing efforts.- Executed social media marketing strategies across multiple platforms, increasing brand visibility, engagement, and follower growth by delivering targeted content and campaigns.- Oversaw course coordination, managing schedules, instructor engagement, and participant communication to ensure smooth operations and positive experiences.- Planned and organized advertising campaigns that effectively promoted events and courses, driving attendance, boosting brand awareness, and enhancing program success.

Bachelor'S Degree, Software Engineering

Software Engineering