I am an Operations Executive with 13 years in operations and business development working for boutique and national senior living providers. I have extensive experience in managing multiple communities, leadership, improving retention and operational excellence. As a Regional Director of Operations, I am highly successful in:Removing Contract Labor within 6 months across 4 communities in the NorthwestDirecting cross-functional teams to deploy regional operations across 400 apartments, driving occupancy from 79% to 86%.Supervising cross-functional staff to achieve operational objectives while delivering optimal client satisfaction.Qualifying ways to reduce costs, increase revenues, and improve overall company performance.Demonstrating critical thinking and risk-management expertise in decision-making, development, planning, and implementation of regulation, and crisis management plans.I welcome the opportunity to network with other culture champions and operations leaders to continue to delivery exceptional resident and staff experience.