I am an Operations Executive with 13 years in operations and business development working for boutique and national senior living providers. I have extensive experience in managing multiple communities, leadership, improving retention and operational excellence. As a Regional Director of Operations, I am highly successful in:Removing Contract Labor within 6 months across 4 communities in the NorthwestDirecting cross-functional teams to deploy regional operations across 400 apartments, driving occupancy from 79% to 86%.Supervising cross-functional staff to achieve operational objectives while delivering optimal client satisfaction.Qualifying ways to reduce costs, increase revenues, and improve overall company performance.Demonstrating critical thinking and risk-management expertise in decision-making, development, planning, and implementation of regulation, and crisis management plans.I welcome the opportunity to network with other culture champions and operations leaders to continue to delivery exceptional resident and staff experience.
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Regional Director Of OperationsClaiborne Senior Living Jan 2024 - Oct 2024Hattiesburg, Mississippi, UsClaiborne Senior Living is a family-owned company offering boutique-style senior living communities. With 17 properties across the Southeast U.S., Claiborne offers independent living, assisted living, and memory care options.Report to the COO and lead a cross functional team of 7 Executive Directors and 2 Regional Directors. -
Director Of OperationsSunrise Senior Living Aug 2023 - Jan 2024Mclean, Virginia, UsSunrise Senior Living is a provider of senior care services, offering independent living, assisted living, memory care, skilled nursing, and hospice coordination. Founded in 1981, it focuses on a holistic, resident-centered approach to enrich the lives of more than 20,000 older adults across 200 communities. Reported to the Vice President of Operations and led a cross functional team of 7 Executive Directors and 2 Regional Directors -
Senior Regional Director Of Operations - WisconsinEnlivant Oct 2022 - Jul 2023Chicago, Illinois, UsEnlivant is the pioneering organization in assisting living designed to give residents to have a supportive and stimulating environment. The company has been enriching the lives of thousands of residents in hundreds of senior living communities across 27 states. In my role, I work efficiently with dedicated staff, including caregivers, in bringing professional quality senior care to every resident.Lead a cross functional team of 14 Executive Directors and 4 Regional Directors and 4 Regional Managers. Reporting directly to the Senior Vice President of Operations. -
Regional Director Of Operations - Southern OhioEnlivant Jan 2017 - Oct 2022Chicago, Illinois, UsIn my capacity as the Regional Director of Operations, I manage a total of 469 apartments in alignment with company’s vision. This includes enhancing business operations across nine assisted living communities. Moreover, I show a high level of genuine warmth and compassion that makes Enlivant much more than a senior community.
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Area Manager Of OperationsEnlivant Aug 2016 - Feb 2017Chicago, Illinois, UsAs an intuitive Area Manager of Operations, I streamlined operations of five assisted living communities, totaling 221 apartments. During my leadership, I was successful in driving occupancy rate from 79% to 86% from January 2017 to March 2018. Aside from these, I demonstrated leading-edge in developing business plans to maximize resources and time. I also put high regard to developing employees by providing them continuous feedback to further work performance.
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Area Executive DirectorEnlivant Jan 2015 - Aug 2016Chicago, Illinois, UsWorking as the Area Executive Director, I expertly planned, coordinated, and organized all operations of Enlivant. This has afforded to achieve key business objectives such as the reduction of staff turnover through strategic HR-related functions.In my role, I also oversaw the quality assurance of several programs pertinent to sustaining performance and high standards of care.
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Executive DirectorEnlivant Jan 2013 - Jan 2015Chicago, Illinois, UsEnhancing the standards of quality care for our residents was the primary responsibility of my role as the Executive Director. In addition, I supervised a staff of 30+ employees, while implementing marketing strategies to ensure high rate of occupancy. Further, I adhered with the state and corporate regulations and policies as necessary for seamless operations workflow.
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Residence Sales ManagerEnlivant Nov 2012 - Feb 2013Chicago, Illinois, UsI leveraged my sales expertise as the Residence Sales Manager for Enlivant. I developed sales referral sources through sales networks and optimization. To achieve this, I have strong relationships with residents and potential residents while assessing care needs accordingly. In addition, I handled multiple self-motivated projects simultaneously in a fast-paced environment without compromising the quality of service rendered to residents.
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Junior LeaderOhio National Guard Jan 2009 - Mar 2012Columbus, Ohio, Us
Matt Kessler Education Details
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Miami UniversityPolitical Science And Gerontology
Frequently Asked Questions about Matt Kessler
What is Matt Kessler's role at the current company?
Matt Kessler's current role is Director of Operations | Senior Living | 13+ years leading operations and Business Development for 14+ Communities.
What schools did Matt Kessler attend?
Matt Kessler attended Miami University.
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