Matthew Mcgill Email & Phone Number

Chincoteague Island, Va, Us

Worcester County, Maryland, United States

• Developed and implemented lesson plans and instructional methodologies for diverse populations, incorporating technology and interactive learning strategies to enhance engagement and achievement for over 75 learners annually.• Integrated digital solutions and technology components using various LMS and e-learning tools to provide learners with an engaging learning experience, achieving a 95% rate of active engagement.• Tracked, monitored, and evaluated learner performance and tailored lesson plans to individual strengths and weaknesses to improve academic performance; resulting in a 98% passing rate.• Conducted data-driven assessments by analyzing qualitative and quantitative performance metrics, leading to a 90% refinement of instructional methods and improved learner outcomes.• Created and maintained 100% accurate student records, including grades, attendance, and progress reports, using technology and data tracking systems to ensure timely and accurate communication with stakeholders.• Stayed abreast of current educational trends, technologies, and best practices by actively participating in 25+ events, conferences, and professional learning community projects, integrating emerging insights into instructional methodologies.• Established and maintained positive collaborative relationships with 500+ stakeholders, including educators and district staff, learners, parents, and community members, ensuring an environment conducive to learning.

• Designed and implemented engaging lesson plans tailored to diverse student needs, fostering a positive and productive learning environment.• Managed classroom activities effectively, ensuring discipline, organization, and optimal student engagement.• Collaborated with colleagues and administration to align instructional strategies with school curriculum goals and student performance standards.• Adapted teaching methods to accommodate various learning styles, promoting academic growth and inclusivity.

• Determined liability by conducting thorough investigations, analyzing evidence, and interpreting applicable laws, ensuring 100% accurate and fair claims resolutions.• Coordinated repairs and rentals efficiently by liaising with over 15 service providers, maintaining streamlined communication, minimizing delays, and optimizing customer satisfaction.• Trained and mentored over 10 new adjusters, providing comprehensive onboarding, guidance, and support to enhance their technical proficiency and adherence to company policies.• Managed a dynamic claims desk, maintaining high productivity and organization while handling an expanding portfolio of cases, prioritizing tasks to meet deadlines, and achieving performance targets.

Norfolk, Va

lesson planning, classroom management, collaboration

• Managed complex auto claims, providing expert analysis and customer service to ensure fair, efficient claims resolution while maintaining 100% compliance with company policies and industry regulations.• Managed a high-volume claims desk, handling a growing caseload by applying effective time management techniques, prioritizing cases, and consistently meeting service level targets.• Provided exceptional customer service, addressing complex inquiries and resolving issues promptly, maintaining USAA's commitment to quality and customer-first principles.

Virginia Beach, Virginia, United States

I have done just about everything possible during my tenure at TJ Maxx. I have unloaded shipments, stocked shelves, hung clothing, processed furniture and shoes, worked the fitting room, worked jewelry, cashiered, cleaned messes, collected carts, coordinated the service desk, coordinated breaks, made hourly credit announcements, worked overnights, driven a box truck, oversaw merchandising and operations, and always provided excellent customer service.

M.S.Ed, Secondary Education - History

Bachelor Of Arts (B.A.), History

Activities and Societies: - Attended sporting events - Played intramural sports - Played recreational sports - Weightlifting - Running.