Michael Lo

Michael Lo Email and Phone Number

Enterprise Technology Leader
Michael Lo's Location
San Jose, California, United States, United States
Michael Lo's Contact Details
About Michael Lo

Michael Lo is a Enterprise Technology Leader. He is proficient in Mandarin. Colleagues describe him as "I had the pleasure of working with Michael as his manager this year. Prior to this, Michael had supported a couple of integration initiatives for my team that involved working with an external vendor and our internal engineering team. Michael is thorough, knowledgeable about technologies and their potential and is open to other perspectives which makes him strong at bridging across business needs, learning and talent development and technology. When given a challenge in an area he is unfamiliar with, he is a quick learner and able to connect what he learns to practice quickly which was critical for working to evaluate AI in learning design and process automation." and "I highly recommend Michael Lo as a learning technology and product leader. Michael and I worked together on new hire learning and onboarding at PayPal, and I could not have had a better colleague to help support the volume of new hires we onboarded. Michael is an excellent technology partner and thought leader, always seeking solutions to challenges and finding ways to make products and processes more efficient. Michael can seek solutions to make the employee experience better than what it is, taking an iterative approach to building world-class experiences for employees. Michael is also a joy to work with, and someone you look forward to collaborating with. I would hope to work with him again, anytime."

Michael Lo's Current Company Details

Enterprise Technology Leader
Michael Lo Work Experience Details
  • Paypal
    Senior Manager Enterprise Learning Technology
    Paypal Dec 2023 - Jul 2024
  • Paypal
    Senior Manager Learning And Development Teachnology
    Paypal Mar 2022 - Dec 2023
    San Jose, California, United States
  • Paypal
    Manager, Hr Onboarding Systems And Technology
    Paypal Apr 2020 - Mar 2022
    United States
  • Paypal
    Product Manager, Strategic Employee Applications
    Paypal Oct 2015 - Apr 2020
    San Jose, Ca
  • Paypal
    Project Manager, Vip Executive Support Team
    Paypal Mar 2015 - Oct 2015
    San Jose, Ca
    • Lead projects and implement technologies to optimize operations• Work with cross-functional teams to identify problem areas in operations and find solutions to increase efficiency• Created and implemented a new process to efficiently collaborate and track project tasks using Trello - an online project management tool• Motivate and guide technicians, track progress, and communicate project goals, action items, and deadlines to team members• Act as the liaison on behalf of the VIP Executive Support Team for the executive leadership team at eBay and PayPal• Nurture a positive work environment to improve satisfaction and performance by actively engaging project stakeholders and addressing feedback and concerns
  • Ebay Inc
    White Glove Technology Support Technician, Vip Executive Support Team
    Ebay Inc Apr 2014 - Mar 2015
    San Jose, Ca
    • Provided white glove product support for C-level executives• Managed and completed home office and video conferencing projects associated with the onboarding of new executives
  • Ebay Inc
    System Administrator 2, Vip Executive Support Team
    Ebay Inc Jul 2012 - Apr 2014
    San Jose, Ca
    • Provided world class customer service, product support, troubleshooting assistance, and video conference support catered towards executives• Acted as the final point of escalation for technical hardware and software support• Diagnosed and troubleshoot issues with computer systems as well as mobile devices in order to maintain proper functioning in both PC and Mac environments• Provided onsite and offsite support for executive all hands meetings including but not limited to coordinating events, contacting vendors, and setup of video conference, webcast, projection, and wireless connection• Assisted with computer studies, projects, and implementation of policies throughout area of assignment• Conducted diagnostic reviews and produced error reports in order to identify and correct any problems• Ordered and managed inventory of computer and mobile assets
  • Ebay Inc
    L2 Desktop Support Technician, Csc
    Ebay Inc Feb 2012 - Jul 2012
    San Jose, Ca
    • Provided troubleshooting assistance and ticket resolution for PC and Mac users• Assisted with installation of hardware/software and networking components to meet user's needs• Recommended hardware solutions for end users in assigned areas• Identifyed problems and implemented new solutions for current hardware and software issues• Troubleshoot printer issues and deploy PC and Mac systems for new hires

Michael Lo Skills

System Administration Product Management Project Management Management Network Security Databases Networking Mobile Devices Strategy Microsoft Excel Process Improvement Cross Functional Team Leadership Stakeholder Management Technology Solutions Business Strategy Business Analytics Product Development Employee Relations Technology Integration Internal Communications

Michael Lo Education Details

Frequently Asked Questions about Michael Lo

What is Michael Lo's role at the current company?

Michael Lo's current role is Enterprise Technology Leader.

What is Michael Lo's email address?

Michael Lo's email address is ml****@****pal.com

What is Michael Lo's direct phone number?

Michael Lo's direct phone number is +140293*****

What schools did Michael Lo attend?

Michael Lo attended University Of California, Riverside.

What are some of Michael Lo's interests?

Michael Lo has interest in Guitar, Motorsports, Investing, Technology, Snowboarding, Films, Product Management, Surfing, Music Production, Piano.

What skills is Michael Lo known for?

Michael Lo has skills like System Administration, Product Management, Project Management, Management, Network Security, Databases, Networking, Mobile Devices, Strategy, Microsoft Excel, Process Improvement, Cross Functional Team Leadership.

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