• Promoted to Executive Committee, key advisor to senior leadership• Optimized HR function to be more strategic, less tactical, more automated & efficient • Talent Acquisition – Introduced Predictive Index into hiring process to enhance recruiting which resulted in 20% less turnover• Established training strategy - Developed program to ensure it could scale to all locations and remain compliant, including retention elements that helped to support our retention strategies• Established management training program for all levels through the University of Richmond

• Created an HR organizational design to effectively serve the business strategy that included generalists, specialists in benefits, recruiting, and training.• Hired/developed team of 5 building to team of 8 by 2020• Benefits strategy owner resulting in significant cost savings to the organization• Streamlined recruiting process by going paperless, integrating HRIS, creating location specific policy and standard work• Automated Open Enrollment process to electronic. Significantly optimized the process and funded it through third party vendors.

• Employee Relations –Complex issues, partnership with location leadership as well as senior leadership on employee relations, including risk management and litigation.• Policy Development – Handbook, Time Off/PTO, Attendance, Gender Neutral Dress Codes, travel policy• Continued payroll support – Compliance, Benefits development strategy including approved proposed for same sex partner coverage, supporting our Inclusion & Diversity efforts• Increased engagement by initiating extensive focus groups at each location that led to significant response and actions by key senior leadership.

• Compliance – ADA, ACA, EEOC, AAP, 5500’s, ISO, Vet 4212• Benefits – Audit all vendors, manage employee questions and claims, High claims, implemented a Vision plan, & Medical, Dental, 401K• Leave Management – LOA, Military Leave, FMLA, Personal Leave, Parental Leave, STD, LTD• Payroll Support – Unemployment Hearings, Garnishments, Deductions• Drug Screens & Background Check Management • Employee Relations supporting front line employees