Marc Lomax Email & Phone Number

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Broomfield Colorado

Help desk for Windows and associated ICE applications. Supported ICE and Homeland Security personnel and the applications they were using on their jobs.

While I was at the Hospice I supplied user support on Windows XP desktops and laptops. Many of these machines needed to be rebuilt and have the OS reinstalled. I also did a lot of virus removal. I worked with the network and the Toshiba and PBX phone systems to keep them up and running.

Sun Microsystems, Broomfield, Colorado 2005 - 2009Systems Administrator (2005 - 2009)Supported the Servigistics application. Application for spare parts planning and parts distribution world wide. This included data integrity research, application testing for new software upgrades, SQL, SAS, Brio Query Reporting, maintained user access, and updated manual data fields. Technical support for over 100 users. Accomplished application upgrades and integration of SUN and StorageTek applications on time and within budget which resulted in reduction of users and company head count. Answered all user questions and provided system configuration changes within 24 hours which resulted in higher parts availability with reduced cost to the company. Provided 24x7 application support and accomplished 98% application access for the world wide user base. Received management recognitions for successful project completions.

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StorageTek, Broomfield, Colorado 1982 - 2005Systems Administrator (1988 - 2005)Supported the Servigistics and Xelus Plan applications. International Technical support for the over 100 users. Completed application upgrades and system change from Xelus Plan to Servigistics on time and within budget which resulted in a more robust and business specific application. Accomplished technical support within 24 hours for all business requirements. Provided 24x7 application support and accomplished 98% application access for the world wide user base.Field Materials Planner (1982 - 1988) Created parts inventory plans world wide to achieve a 95% service level within 24 hours while still keeping inventory at or below budget levels. Resolved customer concerns within 24 hours by obtaining spare parts to support machine situations in the world wide arena.

BOYD DISTRIBUTION, Denver, Colorado 1979 - 1982Parts and Service ManagerKept inventory levels at 95% in order to fill customer orders. Scheduled shop maintenance to the customer’s satisfaction for this large turf equipment company.

AIR US, Fort Collins, Colorado 1974 - 1979Aircraft Mechanic and PilotCompleted aircraft and airframe maintenance on schedule and on budget with 0% defects. Set up the maintenance facility to be a FAA approved repair facility by working with the FAA and meeting all of their criteria and specifications to accomplish this task. Flew Charter Aircraft and scheduled air service flights between Denver and Ft. Collins Colorado.

Aircraft Mechanic, A&P Mechanics And Pilots License

Completed Courses in Aircraft Airframe and Power plant maintenance and received FAA certification. During this time I also received my.

Two Years Of Business Administration

Completed two years of Business administration courses. I also taught Skiing for the College P.E. Department.