Michael Lorberbaum Email & Phone Number

I bring deep strategy, digital, and transformation experience to drive revenue growth and operational efficiency. Applying new technology to create organizational value is a recurring theme in my career. I have been a trailblazer in the use of artificial intelligence, digital technology, omnichannel models, and analytic-based pricing. My colleagues and friends seek me out to: 🏗 Develop strategic plans and frame key issues 👨‍💻 Spearhead AI & analytic innovations 🚀 Lead transformation and change management initiatives 📈 Craft compelling executive-ready stories and presentations 🗺 Turn complex problems into an execution-ready plans 🌳 Bring strategies to life through visioning, communication, and planningRecently I led the creation of omnichannel customer and sales representative experiences as well as the change management to drive adoption. Built using a test-and-learn approach, these new capabilities increased customer satisfaction, customer retention, average order value, and number of transactions per sales rep. Together these enhancements added over $15M of annual recurring revenue. The program was so successful that it was replicated across multiple other business units. After years of ongoing business and digital transformation work, I am confident in and excited by the substantial organizational value that generative AI will create. I have built regression-based models, led agile teams in AI model development, and oversaw AI model deployment in production. Early experiments with generative AI tools have shown multiple use cases -- across industries and business functions -- that can create 10%+ productivity improvements. My fast-paced, analytical, and collaborative style has propelled me to success in a variety of roles including corporate strategist, chief of staff, marketing leader, digital strategy lead, and transformation lead. Across these roles, I have owned and delivered revenue targets, served professional services, corporate and government customers and supported small, high-growth businesses (<$10M) as well as large business divisions ($1B+).

Listed skills include Strategy, Competitive Analysis, Business Strategy, Cross Functional Team Leadership, and 15 others.