Monique Purnell, M.S. Email & Phone Number

Kissimmee, FL, US

• Learning & Development
• Facilitated training for early-career employees on institutional policies, operations, and customer service.
• Collaborated with Subject Matter Experts (SME) to design quarterly professional development training for 150 full-time employees.
• Partnered with Human Resources to build courses into Workday for the virtual employee conference and conducted quality assurance check to streamline the registration process.
• Evaluated survey data and conducted needs analysis to identify areas of improvement for professional development training and delivery.
• Performed group and 1:1 coaching to adult learners on college and career planning.Advising

Miami/Fort Lauderdale Area

• Identified over 500 prospective first-generation college students throughout Broward County as part of a $80,000 grant funded program to provide college and career counseling.
• Partnered with community organizations to coordinate county wide special events focused on college admission education.
• Completed annual final reports to the granting agency to showcase program performance, and demonstrate program success for renewal funding.

Miami/Fort Lauderdale Area

• Learning and Development
• Served as the School Advisory Council Co-chair; facilitating school-wide informational meetings, representing campus at district-wide trainings, and compiling school data for school improvement initiatives and.
• Created and edited job aids, and instructional manuals for updated organizational processes, and new technology tools.Advising
• Counseled students on career pathways, vocational training programs, and higher education alternatives to develop post-graduation plans.
• Facilitated career readiness presentations with topics such as: crafting resumes, interview skills, business attire, and navigating the job search.
• Provided college counseling; advising students on major selection, college applications, scholarships, and completing financial aid applications.

Miami/Fort Lauderdale Area

• Assisted faculty and staff in the grant proposal review and submission process to obtain funding from federal and local agencies for research and social service projects.
• Created and reviewed multi-year grant budgets up to $1,000,000 for faculty and staff.
• Counseled faculty and staff on developing grant proposals that are in compliance with university and agency guidelines.
• Conducted a review of grant agreements between the university and the grantor agency.

Miami/Fort Lauderdale Area

• Taught two 30 student Intro to Honors courses with lesson content that covered transitioning to college, writing skills, teamwork, and leadership.
• Advised students in areas outside of the lesson through the introduction of various Student and Academic services to ensure the holistic success of the Honors College freshman class.
• Co-created Intro to Honors syllabus for the upcoming academic school year.

Miami/Fort Lauderdale Area

• Aided Principal Investigators in submitting grant proposals to obtain funding for research projects from federal and local agencies.
• Held responsibility of requesting No-Cost Extensions from sponsors on behalf of the Principal Investigator.
• Organized research proposal submissions and awards through the internal data entry system.
• Drafted letters and documents on behalf of the Division as needed.

Dahlonega, GA

• Assisted in all aspects of planning, preparation and execution of new student and parent orientations, including program logistics, coordinating skits, administering evening programming, and hiring student staff for a.
• Supervised 50 undergraduate leaders through assigning orientation duties, conflict resolution, and general advisement when needed
• Handled surveys to complete a multi-campus orientation assessment for prospective parents, students, and orientation leaders.
• Assisted in co-teaching the summer First-Year Experience course.

Miami/Fort Lauderdale Area

• Developed a social media campaign to promote Student Programs, increase student involvement and instill an affinity to the Honors College.
• Oversaw the creation of posters and flyers by student workers.
• Assisted in shaping and teaching a course for first-year students.
• Planned, promoted, and facilitated community engagement events through the college’s partnership with the City of Sweetwater.
• Contributed in coordinating the Annual Evening with the Arts event to promote cultural awareness throughout the community.
• Coordinated internship match-ups between students and businesses within the community.

Miami/Fort Lauderdale Area

• Assisted students in resolving financial aid inquiries via live chat, phone, and counter service.
• Corresponded with various office personnel, including coordinators and directors, regarding student files.
• Handled and processed confidential student records including: appeal forms, medical documentation, and legal documents.
• Provided high quality customer service to various internal and external offices, students, and parents.

Gainesville, GA

• Booked clients to university facilities; serving as a liaison between clientele, the university, and the city as needed.
• Coordinated services for events including: catering, security, room reservations, AV equipment rental and set-up, and housekeeping.
• Collaborated with the University Campus Events Committee to plan effective community programs and compiled bi-weekly reports for each meeting.
• Created and processed all contracts and invoices for clients, forwarding them to appropriate university officials for approval to secure all services as required by university policies.

Gainesville, GA

• Supervised the Student Team of Admissions Representatives by: coordinating office work schedules, assigning event duties, organizing campus tour guides, and implementing Student Appreciation Days for student ambassadors.
• Represented the university through college fairs, campus tours and registrations.
• Assisted in planning and facilitating university wide visitation events such as Senior Weekend and Winter Weekend.
• Managed the office and completed data input.

Gainesville, GA

• Assisted in booking summer camps to the university serving as university liaison.
• Coordinated services for camps including: housing arrangements, catering, security, room reservations, AV equipment rentals and set-up, maintenance and housekeeping.
• Oversaw housing agreements for each camp and their respective students, acting as a Resident Assistant, checking camps in and out of the university housing.
• Maintained Special Events bookkeeping and invoices to archive for future reference.

Gainesville, GA

• Served as a theatre and AV technician for all university programs.
• Assisted in the coordination of campus programs through the Student Activities Board.
• Provided maintenance to all theater spaces within the university.

Master Of Science (M.S.), Higher Education Administration, Graduate Student

Activities and Societies: FIU Student Affairs Graduate Association, NASPA, NODA

Bachelor Of Fine Arts (B.F.A.), Theatre Arts/ Musical Theatre

Activities and Societies: Gainesville Theatre Alliance, Phi Mu Fraternity, Alpha Psi Omega, Alpha Lambda Delta, Order of Omega, Rho.