As the Director of Insights & Data Science at Toyota, I lead transformative initiatives that boost customer centricity, operational efficiency, and profitability through advanced data science and AI applications. My direct involvement in deploying data-driven strategies has generated over $1B in ROI and cost savings, demonstrating significant business impact.I am committed to cultivating an innovation-driven culture, supported by robust data analytics. Key Accomplishments:1. Founded the data science organization at Toyota, leading four agile teams that developed over 200 models enhancing every phase of the customer journey and critical business processes in marketing, sales, and service. 2. Initiated and developed machine learning platforms and strategies, positioning Toyota as a leader in data-driven practices in the automotive industry.3. Led diverse teams, improving productivity and fostering a culture of continuous improvement. I also led the company-wide adoption of OKRs to align strategic efforts.I focus on producing concrete results and developing strong teams skilled in turning technological innovations into strategic business advantages.Skills: Advanced Data Science, Machine Learning, Strategic Leadership, Product Management, Change Management, Increasing Operational Efficiency, Team Development, Coaching.Interested in exploring how we can drive data-driven transformations together? Let’s connect (chandra.cram@gmail.com) and discuss opportunities for collaboration and innovation.
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Managing Director ConsultingDeloitteFrisco, Tx, Us -
Director Of Data Science, Insights & Data ScienceToyota North America Sep 2021 - PresentPlano, Texas, United StatesIn my current role at Toyota, I've strategically aligned data science with business goals, implemented advanced MLOps in AWS and GCP, and led the development of 200+ models generating over $500M in benefits. I've also expanded our team group of specialists spanned across customer data science, marketing data science, sales data science and ML Engineering and Mlops. I have championed major initiatives that enhance all stages of customer journey, business transformations and drive decisive actions across the company. -
Principal Data Scientist, Enterprise Data ScienceToyota North America Nov 2019 - Aug 2021Plano, Texas, United StatesIn my previous role, I expanded Toyota's customer-centric model portfolio to over 100 models in production, greatly enhancing marketing efforts and generating over $100M in annual revenue. I developed 'SMART ETA' model, which predicted vehicle delivery times and reduced customer wait time by 50%, which led business to commit to 10 additional use cases. I co-engineered an AWS-based data science platform, streamlining experimentation and migrating 100+ models for improved scalability. Additionally, I established a comprehensive ML engineering and MLOps framework that promoted standardized AI practices and advocated successfully for the creation of 20 new data scientist positions to bolster our capabilities. -
Lead Data Scientist, Customer One (C360) Data ScienceToyota North America Feb 2018 - Oct 2019Plano, Texas, United StatesI led the creation of a highly adopted retention tool (LEO, Loyalty Engagement Opportunity), achieving 97% dealer uptake in 90 days, saving $125M in the first year, and projecting a $350M revenue increase. I also developed 20 models predicting customer spend, influencing over $350M in retention strategies, and standardized data science processes with 'INETMODS', enhancing efficiency across Toyota. -
Sr Consultant Data ScientistToyota North America Jul 2014 - Jan 2018Los Angeles Metropolitan Area -
Data Science ManagerCognizant Feb 2012 - Jan 2018Multiple Location -
Data ScientistWilliams-Sonoma, Inc. Jul 2012 - Sep 2013 -
Founding MemberBundlebaazi.Com Jun 2011 - Jan 2012 -
Analytics LeadSurya Roshni Ltd. Jun 2010 - May 2011New Delhi, India
Ram Chandra Education Details
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Leadership And Management -
Engineering
Frequently Asked Questions about Ram Chandra
What company does Ram Chandra work for?
Ram Chandra works for Deloitte
What is Ram Chandra's role at the current company?
Ram Chandra's current role is Managing Director Consulting.
What schools did Ram Chandra attend?
Ram Chandra attended Harvard Business School, Indian Institute Of Technology, Kanpur.
Who are Ram Chandra's colleagues?
Ram Chandra's colleagues are Rick Durkin, Cody Cryer, Shikha Rani, Alexander Ogden, Kenneth H., Antonello De Nicolò, Dan Barrett.
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Ram Chandra
Full Stack Developer | Backend Specialist | React & Java Enthusiast | Master'S In Computer Science (Gmu '24)Fairfax, Va -
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Ram chandra
Dallas, Tx -
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