Matthew Heberlein Email & Phone Number

Denver, Colorado, United States

• Performed custom A/V installations on TVs, projectors/screens, interior/exterior speakers, URCs, receivers, rack setups, calibrations, and custom builds outs.• Installed and troubleshooted a wide range of hardware including printers, computers, security equipment, mobile devices, and networking equipment including NAS.• Setup and upgraded a variety of OS including windows 7-11, MacOS, Android, and iOS.• Installed and configured various A/V setups, custom PC hardware and software systems.• Supported residential and businesses for variety of IT needs, including conference setups.• Trained new field agents on technical skills and customer service protocols.• Consistently exceeded performance metrics, including client satisfaction.

Austin, Texas, United States

Managed team responsible for inventory control, display setup, and cash balancing

San Diego, California, United States

Managed daily store operations, vendors, and staff including training and scheduling

Normal, Illinois, United States

Worked with Pharmacist on filling, prescriptions, interpreting doctors notes, partnering with insurance companies on client claims.

Indiana And Ohio

Performed commercial installations of new data backbone wiring, switches, and workstations for companies with 100-700 employees.

Bachelor Of Science - Bs, Biology/Biological Sciences, General

Associate'S Degree, Information Technology