Mahonri Lukas Subandriyo, Bcis, Mba Email & Phone Number

Jakarta Metropolitan Area

Directly responsible for Field Development and Marketing, Customer Service, and Information of Technology departments. Working under the direction of 4Life Indonesia General Manager. Responsible to direct and manage four managers and 32 staff members. 𝗙𝗶𝗲𝗹𝗱 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴▶️ ⁣Plan, implement and evaluate sales and marketing initiatives to achieve corporate objectives and targets▶️ Oversee event planning, management, and participation in product launches, national & regional conferences, promotions, and campaigns▶️ ⁣Effective company communications with distributors▶️ ⁣Recognition of leaders in various corporate events, the press, and leading magazines▶️ ⁣Produce training materials for copywriting, translations, layout, and graphics.▶️ ⁣Produce or localize product brochures▶️ ⁣Mentor sales team members and teach improved processes to enhance staff accomplishments.▶️ ⁣Prepare reports by analyzing and summarizing information.▶️ ⁣Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.▶️ ⁣Accomplishes marketing and organization mission by completing related results as needed.

Jakarta Metropolitan Area

◄ Mapping customer journeys to identify the gaps in customer experience across all touchpoints, for all kinds of customer interactions, transactions, and engagements◄ Forecast capacity planning, team productivity, and team performance in line with additional projects within company and even larger project scale◄ Lead, scale, and manage a team of customer service ◄ Identify and manage key performance metrics to drive success and customer satisfaction◄ Coordinate with the corporate legal team in the implementation of the code of ethics among 4Life's affiliates and customers◄ Work with Corporate Lawyers and consultant to make sure that the company in line with current government regulation and standard in the Direct Selling industry◄ Coordinate and manage IT Support team

• Deliver prepared lessons efficiently to students• Emphasize the rules of composition, grammar, and sentence construction for students.• Assess students’ assignments/homework and provide feedback.• Create student report cards with proper assessment of their progress during the monthly sessions.

Greater Jakarta Area, Indonesia

4Life Research (www.4life.com) offers supplements that support immune system health, body transformation, and general wellness.4Life marketed their products through a direct selling model. Area of responsibilities IT, Customer Service, and Distributor Compliance. Oversees 15 employees that work in the main office and 3 branch offices (Surabaya, Medan, and Pekanbaru)◄ Conduct training on various topics such as marketing plan, conduct, and regulation to distributors and employees◄ Working with Assistant Managers and Supervisors to improve team performance in call center and sales counter operation◄ Conduct monthly quarterly meetings with subordinates to measure individual performance◄ Conduct a yearly review and appraisal interview for all the staff in the department.◄ Conduct and develop departmental training to improve staff’s level of service and personal development.◄ Conduct voluntary English language training for all staff◄ Monitor and assist IT project implementation and IT-related procurement in the company◄ Led a team in the implementation of the new phone system, RingCentral, which includes installation, configuration, and user training◄ Led a team in the implementation of the newly released Microsoft Office 360 software for all staff in 4Life Indonesia.◄ Lead the company efforts combating product discounting violations in online marketplaces such as Tokopedia, Lazada, Shopee, and Blibli.com. These efforts include working with the digital market places legal team to reduce online postings and internal investigation to determine distributors who are violators of 4Life’s policy and procedures.

Greater Jakarta Area, Indonesia

◄ Perform daily operation of bookkeeping of affiliates registration forms and sales counter reconciliation and settlement◄ Monitor call center operation and ensure that 4Life’s standard of service is being implemented◄ Monitor sales counter operation and liaise with the Finance department for daily transaction reconciliation.◄ Assist distributors with related questions and complaints on a marketing plan, bonus distribution, product shipment, and product returns. ◄ Promptly responded to affiliates' inquiries and complaints on a marketing plan, products, and the company’s policy and procedures◄ Interact with the customer on a daily basis, and ensure customer satisfaction◄ Work to ensure reduced resolution time◄ Coordinate and manage the IT Support team

Greater Jakarta Area, Indonesia

PT Prima Integrasi (www.prima-solusindo.com) is a Indonesian company that focus on implementation of IT business solutions. PIS is specialized in customization of web content and business process management software. Working in a group with Business Analysts and Project Managers to customize and install document ◄ Customize and configure EMC Captiva software using C programming language◄ Customize and configure EMC Web Content Management software using Java programming language◄ Performed User Acceptance Training (UAT) to help users understand necessary procedure when operating document management software. ◄ Created functional specification document that detailed the functionality of web content management software.

Hawaiian Islands

♦ Design and maintain the University New Student Orientation website. Accurately update the New Student Orientation schedules and information ♦ Involved in the development and implementation of the Brigham Young University Leadership website: iLead, and the maintenance of websites by inputting new resources and information

Hawaiian Islands

♦ Assigned as a video coordinator for Mililani High School JV & Varsity Football Team♦ Assigned as a video coordinator for Punahou High School JV & Varsity Girls Baskeball Team

Hawaiian Islands

♦ Verify and ensure the accuracy of sales records for the sales made by the Concessions Department at the end of the day ♦ Accurately input an inventory of the department into the company’s ERP system (Microsoft GreatPlains)♦ Responsible as the student supervisor in assisting the manager by supervising the other student accountant clerks and ensuring that the work is performed precisely and correctly as it needs be

Master Of Business Administration - Mba, Magna Cum Laude

Bachelor Of Science (B.S.), Computer And Information Sciences, General, 3.42

Certificate, Data Science