Michelle Updegraff Email & Phone Number

Lewisberry, Pa, Us

Mechanicsburg, Pennsylvania, United States

Mechanicsburg, Pa

● Led transportation operations and a team of drivers and equipment operators, ensuring compliance, optimizing freight logistics, maintaining fleet safety, overseeing financials, and implementing cost-saving strategies.● Coordinated freight logistics and managed dispatch operations, optimizing delivery schedules and controlling costs.● Maintained compliance with Compliance, Safety, and Accountability (CSA) standards, managed Driver Qualification (DQ) files, and monitored driver safety training, Hours of Service (HOS), and Department of Transportation (DOT) drug and alcohol programs, ensuring a safe and compliant work environment.● Streamlined office operations by implementing new material purchase strategies, maintaining office organization, and ensuring the accuracy and timeliness of financial reporting, including month-end and year-end closings.

Lewisberry, Pennsylvania, United States

● Oversaw daily operations and procured and managed freight for a flatbed and heavy haul fleet, maintaining a high-efficiency rate with 87% of loaded miles, contributing to increased profitability and operational efficiency.● Leased and managed owner-operator partnerships, ensuring legal compliance and nurturing relationships.● Led a critical Department of Defense (DOD) account, ensuring compliance with stringent governmental regulations and retaining meaningful, long-term client relationships.● Maintained compliance with Compliance, Safety, and Accountability (CSA) standards, managed Driver Qualification (DQ) files, and monitored driver safety training, Hours of Service (HOS), and Department of Transportation (DOT) drug and alcohol programs, ensuring a safe and compliant work environment.● Prepared and submitted accurate month and year-end financial statements, ensuring compliance with regulatory standards and providing critical data for strategic decision-making.● Enhanced client satisfaction and business reputation by delivering exceptional, rapid, customized customer service, resolving issues proactively, and implementing solutions that solve problems. ● Administered weekly settlement payments to drivers, ensuring accuracy and timeliness in financial transactions