Michael L. Email and Phone Number
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Results-driven operations leader with proven experience in team building, information technologies, product engineering, operational efficiency, project management, corporate finance, e-commerce, and distribution. Seasoned veteran for hiring and developing high-performance teams in designing, implementing, and maintaining highly secure, high-performance, high-availability, and cost-efficient information technology architecture that strategically addresses complex business issues and enhances productivity. Proven expertise in managing and integrating global IT infrastructure and staff in all facets of IT, including security, infrastructure, AI/ML data science, automation, CI/CD, SDLC, Telecommunications, Digital Marketing, Legal, international compliance, governance, and multi-region outsourcing for software development and call centers. Extensive experience in management of and hands-on involvement in all aspects of project life cycle, from feasibility analysis and conceptual design, through documentation and implementation. Adept at acquiring and retaining highly-motivated, well-trained, detail-oriented, efficient teams that bridge Western and Eastern business and social cultures, improving productivity and delivering high-impact results. Believes that mentorship is a key component of a successful manager. Proficient in English, Mandarin, Cantonese, and Vietnamese. Core competencies include: Strategic Digital Transformation Cloud migration to include architecture, security, serverless/microservice transformation, governanceCloud technologies: AWS, GCP, Azure, Devops CI/CD IAC, AI, MLSecurity: HITRUST, management and hands-on of infrastructure and code. Datacenter design, implementation, and managementBusiness Operations Efficiency ExpertCompliance: FTC, FDA, HITRUST, GDPR, HIPAA, ISO27001, NIST 800-53, SOX, SOC 2, PCI, CCPA. Crisis Management Experience: Data breach, COVID19, SARS, FireDocument retention and e-Discovery implementationFinance and Financial Systems (ERP - SAP, Oracle, JDE, Peoplesoft)Business Continuity Planning, Implementing, and TestingVendor Assessment, Contract, and Procurement ManagementMentorship and Career Guidance
Hydrafacial
View- Website:
- hydrafacial.com
- Employees:
- 691
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Global Head Of R And D And TechnologyHydrafacialIrvine, Ca, Us
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Global Head Of R&D And TechnologiesHydrafacial Nov 2022 - PresentLong Beach, California, Us
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Vice President Information TechnologyAmbry Genetics Jun 2019 - Nov 2022Aliso Viejo, Ca, UsMember of the senior leadership team reporting to the CEO that nearly doubled Ambry’s revenue and test volume in less than 3 years. Lead revamp of IT Department for agility, scalability, and efficiency in preparation for expansion, growth, and the digital transformation. Designed and implemented migration of 100% on-premise to a hybrid-cloud environment. The infrastructure is elastic, scalable, high availability, cost efficient, and secure with both AWS native and non-native tools. The engineering team collaborates extensively through the AWS collaboration to build best in class services. Created a multi-region pipeline for acquiring technical talent bringing cost-efficient dynamic capacity by outsourcing to providers in the US, Ukraine, Canada, and 3 providers in India leading to an expanded development team in a competitive market from under 40 team members to over 145 members.Established training and retention program for a sustainable and constantly improving workforce. This was done in advance of the cloud migration; ultimately, saving almost one million dollars in development costs and improving key retention. Created a comprehensive infrastructure for EMR integrations with a large pipeline of hospital systems, that include 3 integrations teams, Redox, Mirth Connect, and a webservice library. To further reduce idle time, revamped workflow and responsibilities for sales engineers, integration engineers, and support teams to holistically support clients through integration process. Co-architected the code infrastructure for the Ambry’s Comprehensive Assessment Risk Education (CARE) program, including the chatbot. Developed and managed the security upgrade projects that further increased decreased potential risk factors as acting HIPAA Security Officer. Hired and worked with the new Security Officer to develop the 3-year security plan to incorporate hybrid cloud and HITRUST. This resulted in higher ratings from firms, such as CORL Technologies. -
Vice President Information Technology, Head Of Global Cloud InfrastructureRealm Idx, Inc. Jan 2022 - Oct 2022Aliso Viejo, Orange County, Ca, UsAs VP of IT, lead all cloud and infrastructure division initiatives by developing, integrating, and managing the infrastructure teams, leading and managing AWS partnership, and managing the overall IT budget. Responsible for all vendor relations and negotiations of the larger informatics divisions, including software development outsourcing and professional service partners. Focused on directing all divisions to aim towards building the leading cloud-native, agility-oriented data-science company to serve patients. Lead and manage all business relations of the AWS collaborations as Realm’s representative, to include weekly meetings with the leadership AWS Professional Services, Health AI, Commercial, Corporate Development, and key AWS partners. Consistent success in negotiating highly favorable contract terms, using clear understanding and network contacts from the channel business. -
Senior It AdvisorKonica Minolta Precision Medicine Aug 2018 - Jan 2022Report to the President and CEO. Advised, developed, and executed multiple key initiatives to drive the IT transformational strategy, allowing the business to effectively scale, adapt quickly to changing business demands, and proactively plan for the future. This builds the foundation for the digital transformation strategy. Developed and negotiated the strategic plan to partner with one of the large cloud providers that ultimately resulted in the first-of-its-kind AWS agreement that included AWS making a major financial investment in KMPM. Co-leading the transition and integration of the entire enterprise to a secured hybrid cloud infrastructure that is to be HITRUST and SOC 2 certified; GDPR and HIPAA compliant. Co-architected the original plans for what has now become the LATTICE platform. Discovered, acquired, and closed agreement for the first laboratory partner in mainland and greater China.
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Consultant – Director Of ItD-Link Usa Jan 2007 - Dec 2008Irvine, California, Us -
Associate Director Of Information Technology / Head Of ItD-Link Usa Apr 2003 - Dec 2006Irvine, California, UsAs Associate Director, accountable for all IT functions for D-Link North America. Responsibility for developing strategy for all technology acquisitions and integrations necessary to support North American operations that generated revenues over $350 million dollars. Oversaw budgets of $8 million. Reorganized and managed all technology vendor relationships, Service Level Agreements (SLA’s), and enforced all agreements. Led software development and business analyst teams to streamline business processes, resolved inter-departmental differences, and created training and testing modules. One of four stakeholders for Global IT Strategy Planning team, chartered with identifying and coordinating global IT projects to scale Delivered over $900k per year in cost savings by renegotiating contracts, producing savings of 40% for telecom, 50% for printing, 25% in mobile services, 60% in datacenter fees, and 25% in hardware and software acquisition. Overhauled network architecture to improve security, uptime, performance, and usability. Implemented IT culture change that drastically improved productivity, ability, quality, and employee retention.Revamped, integrated, and expanded software development team to include teams in US, China, Phillipines, and Europe. Able to have teams collaborate on unified project around the clock. Designed and implemented Software Development Life Cycle which decreased development time for automation of business processes and increased portability of applications, which has now been replicated and used at other divisions around the world. Delivered 99.9% uptime rating by implementing proactive maintenance monitoring and change control policies.
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Sr. Systems Administrator - Nmci Noc San DiegoMilvets Systems Technology, Inc. -- Navy Marine Corp Intranet (Contracted Through Eds, Inc.) Mar 2001 - Apr 2003“Plank Owner” of Information Strike Force (ISF) team hired to build the first Network Operation Center (NOC) for United States Navy Marine Corp Intranet that would serve over 300,000 client nodes. Acquired active DOD Secret Clearance. Promoted to team lead for Novadigm administrators. Member of 60 engineers to build the first of 6 NOC's. This is a private, highly secured, multi-tier, multi-NOC, highly availability network that is considered the precursor to today's cloud networks.
Frequently Asked Questions about Michael L.
What company does Michael L. work for?
Michael L. works for Hydrafacial
What is Michael L.'s role at the current company?
Michael L.'s current role is Global Head of R and D and Technology.
What is Michael L.'s email address?
Michael L.'s email address is mi****@****ink.com
Who are Michael L.'s colleagues?
Michael L.'s colleagues are Oleg Orekhov, Sothuku Rajesh, Pavla H., Jovanni Garcia, Angelique K., Joanne D'incognito, Yvonne Xiao.
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