Mathieu Levasseur-Viens Email & Phone Number

Canada

Bracebridge, Ontario, Canada

Responsible for training new and existing team members on beer styles, technical programs such Microsoft Dynamics, and providing patrons with exceptional customer service.Manage Taproom email inbox, well versed in TouchBistro, Chase, Shopify.Manage the Muskoka Brewery food program. Responsible for bringing in new products and building relationships with vendors.Responsible for staff assignments, providing tasking, and most importantly a safe work environment for up to 10 employees at one time.

Toronto, Canada Area

Worked closely with Human Resources from 500 companies to help administer the Employee Benefits program. Performed “on-sites” where I met with Perkopolis members to promote the program. Traveled Across Canada to HR Conferences to increase awareness and participation in Perkopolis.Contacted both Hot and Cold leads to register their companies for the program, with a 70% close rate.

Toronto, Canada Area

Transitioned Fan Services Internship into a Junior Management positions.Manage the in-event tasks of up to 15 Cooks, Concession Attendants and Bussers.Manage Air Canada Center (Scotia Bank Arena), and BMO Field concession stands and bars with $15,000 nightly sales.Manage inventory and ordering of stand essentials.

Toronto Ontario

Managed Fan Services e-mail inbox, answering up to 50 general inquiries a day.Handled difficult cases and complaints weekly, ranging from ejections to slip and falls.Prepared event staff with signage and event details to ensure shifts went smoothly.Tracked event details using Microsoft Excel and PowerPoint.

Toronto, Canada Area

Toronto, Canada Area

Lakefield Ontario

Diligently worked at the Irwin Inn through High School and University, often working 30-hour weeks while in school, and 55-hours weeks in the summer months.Extensively performed each role and station in the kitchen, from Commis to Chef De Cuisine in my 8 years at the Irwin Inn.Been tasked with ordering and rotating menu planning.Worked as a waiter for breakfast and dinner, serving 5 course meals to groups of up to 110 people.

Sports And Events Marketing

Bachelor Of Arts - Ba, Political Science And Government