Clay County’s Only Dual Certified Domestic Violence and Sexual Assault Center; with a pet shelter so survivors can bring their dog or cat with them.EducateKnowledge is the first step to any survivor’s story. We are here to provide information about healthy and unhealthy relationship behaviors, safety planning, and power and control. We work to educate survivors, community partners, donors and advocates. EquipIt all begins with you. Help equip our survivors with the vital tools, skills and items they need to start fresh in a life free of abuse. Your giving also helps advocates gain the knowledge and training they need to assist survivors. EmpowerYou matter and you are capable. We are here to empower survivors in their newest journey to stability and safety. Our goal is to provide the options and resources survivors need to create the life they want free of violence.

Provided activities for residents and the Community. Assisted the Executive Director and Community Relations Director in marketing the community through community outreach and providing community tours. Assisted the Executive Director in planning, organizing, developing, implementing, directing and performing various activities in and for the community. Designed and implemented monthly calendar and appropriate social and recreational activities for residents of both the Assisted Living and Memory Care communities.Designed and implemented monthly and quarterly special events for residents of both the Assisted Living and Memory Care communities, their families, prospects and their families, referral sources, volunteers and the general community. Prepared for and managed emergency situations as needed.

The Senior Services Division administers community-wide cultural, educational, wellness, social and recreational programs for Jacksonville citizens who are 60+. Check us out www.coj.net/seniorswww.facebook.com/jaxseniorsSENIOR CENTER SPECIALISTInteract with Seniors, providing counseling or referral services.Adhere to grant guidelines regarding daily activities and record-keeping.Create monthly calendars, design events and activities, recruit new individuals or groups to join center and establish relationships with community partners to provide information, services or donations to enhance the daily experience for participants.Schedule and prepare facilities for activities, programs and special events.Interact with community individuals or groups who wish to rent center for event.RSVP PROGRAM MANAGERManagement of Federal grant/sponsor match equating to over $230,000 with over 550 volunteers. Oversight of the program and staff, adhered to grant guidelines regarding record-keeping, submitting progress reports, recruiting new volunteers and establishing relationships with community partners to provide information, services or donations for a variety of events. COMMUNITY ACTIVITIES COORDINATORCreated a Speakers Bureau by recruiting, interviewing and scheduling speakers (verbal presentation, activity, informational or educational) for 19 Senior Centers. Work with Centers to establish and maintain partnerships with community resources whose sole focus is the Senior community. Develop relationships with community businesses whose focus is on the health and well-being of the Senior community and are able to bring interactive, fun, and recreational activities to Centers. Team member for the communication, planning, registration of participants, recruitment of volunteers and execution of special events including the Fish-A-Thon, Fun with the Suns, Walk for Wellness, Senior Day in Tallahassee, Senior Prom, Senior Games, Holiday Festival and others.

Volunteer Management• Create highly successful volunteer programs through a compassionate management style with goal of forming long term partnership with business, individual, or organization. • Develop recruiting strategy, hands-on training program, recruit, train, and manage volunteers for special projects, fundraising events, clerical tasks, and Visual and Performing Arts programs. • Design, implement, and manage Volunteer Program and create materials (Application, Procedure Manuals, Event Manuals, Task Descriptions, Schedule, Recruitment, etc.)• Created Volunteer Database for recruitment and tracking of volunteer statistics.• Prepare and manage Volunteer schedule ranging from of 4 hour shifts, 24 hours a day, 7 days a week, 365 days a year; to multiple locations over multiple days with varying responsibilities; to one time event with a myriad of stations, responsibilities, and tasks. • Educated staff with respect to volunteer roles, functions, and potential impact to the organization.• Establish and manage Alumni and Family Advisory Boards.• Key Achievements• Established and managed the JIA USO Volunteer Program comprised of over 100 regularly scheduled volunteers in addition to a infinite on-call list for a 24/7/365 operation covering 4 hour shifts; in less than 1 year.• Established and managed the Cathedral Arts Project Volunteer Program comprised of over 300 volunteers - assigned to three signature events with a host of smaller events; some occurring over multiple days, in multiple locations with a variety of responsibilities; in less than 3 months. • Attained annual commitments from groups/organizations for volunteer efforts for special events.

Special Events & Community Relations• Schedule, staff, and facilitate events and community relations opportunities including volunteers, donations, special events, fundraisers, speaking engagements, and facility tours. • Create site layout, volunteer and staff schedules, vendors, activities, promotional materials, etc. • Attend events to monitor/resolve problems; contribute to post-event evaluation and financial assessment. • Community outreach to promote programs, services or needs, while encouraging volunteer/donor support.• Develop relationships and negotiate agreements with vendors to donate goods/services or corporate and community partners to provide needed services for programs. • Establish and maintain strategic partnerships with businesses, city/state/federal officials, and Military/Community groups to ensure mission and needs of organization is met.• Proactively develop contacts and relationships with media representatives to promote events and mission ensuring corporate message is communicated to the respective community audience.• Write creatively and translate complex concepts for understanding by broad audiences.• Designed, developed, and wrote marketing presentations; RFPs and responses; product brochures, advertisements, and flyers; corporate communications, newsletters, and correspondence; web site content; special event programs; speeches; and press releases.• Increase public awareness/brand through traditional public relations methods and social media.• Provide Senior Management insight and feedback on a variety of topics. Preview new attractions and provide input for enhancing the guest experience, helped shape special events, and contributor to online blog.• Served the required two year commitment requiring attendance at meetings every other month, visiting the park on a regular basis, and providing written input to Park management regarding the visit; one of two inaugural board members invited back for a second terms out of 24.

Non-Profit Management• Director and Operations Manager with oversight of single and multiple locations; accounts receivable/payable; creation, adherence and monitoring of department/division budget; creation, implementation, and adherence to management/strategic plan; and oversight of equipment, inventory, assets, etc. • Established new departments and managed existing ones including management plan, staff, and monitoring budget.• Extensive experience managing staff and offices locally, regionally, statewide, and nationally.• Assumed responsibility for daily operation and management of the Jacksonville International Airport (JIA) USO Welcome Center; and increased visibility, reputation, and donations.• Designed, coordinated, and supervised construction of a new center including build out, furnishings, and move of airport center to a more prominent location.• Management and oversight of Intern program to include recruiting, scheduling, and training. • Plan and schedule Board meetings, create notifications, agenda, handouts, etc.; record and transcribe minutes; and provide follow-up and scheduling as necessary. • President, Vice President, Publicity, Membership, Volunteer, and other positions for educational, non-profit, social, and civic organizations.

Donor Relations & Fundraising• Identified, organized, and executed new and existing fundraising programs, socials, meetings, and special events; with goal of increasing attendance, donations, brand, or creating new/repeat business. Events included Golf & Tennis Tournaments, Live &Silent Auctions, Military Appreciation Events, USO Cruise, Homecomings &Deployments, and Fallen Hero Return.• Verbal and written communication with donors soliciting funds, services, and goods• Created annual appeals, donor publications, and other relevant fundraising communications. • Developed and managed donor databases using a variety of software products.• Performed research for applicable grants, wrote and submitted requisite documents.

Seamark Ranch is a nurturing Christian home and family system that gives children from families in crisis the tools they need for a brighter future. Through a family home model, a specialized residential school and the lessons of life on a working farm community, Seamark Ranch provides the ideal setting for love, stabilization, healing, education and empowerment.

As a member of the Wild Adventures (We are FUN at HEART) Moms Board we provide insight, ideas, and feedback on a variety of topics. We’re able to preview new attractions or plans for the park; provide ideas for enhancing the guest experience; help shape special events and provide concert suggestions; spread the word about Wild Adventures; and help Wild Adventures understand vacation and entertainment trends from a Mom’s perspective.Mom’s serve for a two year period with the requirements being attendance at meetings held every other month, visits to the park on a regular basis with the family to experience all aspects of the park, including special events, live shows, and concerts. It’s a wonderful opportunity to help and I encourage those who LOVE Wild Adventures to apply. To learn what's new and why Wild Adventures is FUN at HEART visit........ www.WildAdventures.com Facebook.com/WildAdventures

CAP's mission is to enrich the quality of life in Northeast Florida through unleashing the creative spirit of young people. By providing access to instruction in the visual and performing arts, we empower under-served, school-aged children to succeed in all areas of their lives. CAP is the largest provider of free, ongoing and standards-based after-school programming in the visual and performing arts for public school students in Duval County.

Oversight and management of the day to day operations of a 12,000 residence (single and multi family) planned community comprised of two (2) Community Development Districts (CDDs).

My personal career achievement. I took a fledgling Center with no community awareness, minimal funding, donations and volunteers and grew it into a virtually self supporting environment in less than 2 years.Center DirectorAssumed responsibility for the daily operation and management of the Jacksonville International Airport Center and Volunteer program. Increased operating hours from 9/5 to 24/7; monthly visitors from 100 to 1100; and Center to a more prominent location.Established and maintained strategic partnerships with businesses, city/state/federal officials, and Military/Community groups.Volunteer CoordinatorCreated a highly successful volunteer program through a compassionate management style. Developed a recruiting strategy, hands-on training program, and policy and procedures manual.Prepared and managed a daily schedule of 4 hour shifts, 24 hours a day; 7 days a week; 365 days a year. 200% increase in operational hours in less than 2 years.300% increase in attendance as 50th annual USO/PAL Day Coordinator.1000% increase in monthly visitors in less than 3 years.99% increase of brand through strategic community partnerships in less than 1 year.100% increase of donations allowing Airport center to be financially self-sufficient in less than 2 years.

Facilities (Manager) Administrator Managed daily building operations, lease administration, fleet vehicles, and growth for office and retail locations in the state of Virginia.Supervised non-network build-outs and coordinated new construction to allow routine operations to function normally without downtime. Managed space requirements, re-configurations, equipment needs and ensured compliance with corporate standards. Supervised and coordinated office relocation's including vendor selection and physical move. Served as company contact for day-to-day building issues and communicated with property management. Worked with vendors to coordinate repairs and preventative maintenance for facilities and equipment. Member of the GTE Safety Team, which monitored adherence and compliance with OSHA, corporate and local safety codes.Virtuoso AdministratorCreated and implemented a statewide training program and curriculum covering the use and operation of computers. Coordinated training schedule, students, and facility; and conducted traditional classroom and individual instruction. Major contributor for the design and implementation of a Corporate New Hire Orientation program. Plan conversion support of Virtuoso, a customer billing system. Information Technology (IT) AnalystIdentified a critical need and created and implemented a statewide Training Program and Help-Desk.Established and implemented monthly visits to all locations to provide user support and maintenance on equipment. Designed and wrote the IT Training and Support Manual to enhance productivity and the P.C. Way to Use Your P.C. manual to establish computer usage policy and procedures. Wrote the IT Support Procedures for Retail Locations manual to assist General Managers in planning retail locations. Installed, maintained and administered file servers, workstations, and peripherals; and Octel and PBX systems.

CITRIX & Development Manager Established & managed an internal Training department, budget, & staff (locally & nationwide). Managed all aspects of curriculum & technical development including research, design, writing, & layout of courses; installation, sales, reference, policy, & procedure manuals; assessment tests; procedural desk guides; videotapes; newsletters, advertisements, marketing presentations; proposals; & Train-the-Trainer courses. Clients included GTE; Fort Monroe; Kaiser Hospital of Hawaii; White House National Security Council; Commonwealth of Virginia, Department of the State Internal Auditor; & the U.S. Social Security Designed & implemented a national, technical training program on CITRIX. Oversaw the research, design, & creation of courses; product & vendor authorization requirements; schedule & coordinate locations, facilities, students, & instructors for the CITRIX nation-wide training program.

Trainer, Certified NetWare Engineer (CNE), Certified NetWare Instructor (CNI) (CNE) - Assisted departments & clients in the installation, maintenance, & troubleshooting of Novell based LANs & hardware & software. (CNI) - Taught a variety of Novell authorized courses. Installed, & administered fileservers, workstations, & peripherals. (Trainer) - Conducted hands-on training courses on computer operations, software, troubleshooting, maintenance, network design, & ystem analysis. Developed & conducted Train the Trainer courses for creating & facilitating dynamic learning environments; & personal presentation style. Designed & created training curriculum; Instructor & Student guides; assessment tests; Train-the-Trainer courses; reference materials, procedural desk guides, installation, sales, reference, policy & procedure manuals; forms; marketing presentations; RFPs & responses; product brochures, advertisements, & flyers; corporate communications, newsletters, correspondence; & training videotapes. Ensured training adheres to military training standards.Microcomputer Specialist (MCS) Program Manager Managed day-to-day operation of the MCS program encompassing 7 classes per quarter; with over 200 enrolled students; & full & part-time staff of 13. Provide counseling to students for academic & personal problems. Teach courses on computer operations; software applications; & system analysis & design. Create a student database & automated academic tracking system which provides reports for student transcripts, course schedules, correspondence, etc.

Designed, developed, and taught computer courses to U.S. Department of Defense personnel, and commercial and private users. Created dBASE III+ programs to design management systems to meet client’s needs. Recommended productivity improvements through hardware or software solutions.

Educational Specialist / Instructional TechnologistAssessed training needs, developed and edited training curriculum, learning objectives, and Instructor and Student guides in accordance with ISD methodologies and various military training standards for traditional classroom, individual, and computer based instruction.Principal Analyst Designed, developed, and oversaw programming of a management information system. Performed site observations, interviews, developed flow charts, and evaluated existing manual tracking systems. Created user reference documentation and trained users.Lead Trainer Assisted in the hiring process. Monitored staff performance and provided input for annual review. Wrote technical proposals to respond to DoD requirements for Computer training.Video Coordinator Developed and coordinated the production, editing, and delivery of videotape project encompassing Naval based training, orientation and recruiting videotapes. Researched video topics, wrote scripts, and created story boards. Graphic Illustrator Handled various Navy technical manuals, which included editing technical material and the design/creation of graphics, and layout of manual pages.Developed a management information system for Navy client which required the evaluation of an existing manual tracking system through the design, development, and implementation of an automated system for Engineering. The system required the development of a data entry form and on screen menus to guide users through the input of data and the retrieval of reports via the computer.

Microcomputer Analyst for regional securities firm, responsible for establishing and maintaining the operation of the Corporate Micro Computer Center and providing training for departmental based systems. As Task Leader, assisted in developing an office automation system through research and analysis based upon current operations, employee performance and projected workload. Acted as System Administrator in developing and implementing system procedures and training requirements in support of a multi-department network. Assessed user needs and designed applications to meet these needs. Functioned as trouble shooter for system problems, maintained equipment inventory and evaluated user requests and vendor bids for additional systems and software.

My title was Methods Analyst, although commonly referred to as an “Efficiency Expert”. Our Team was responsible for analyzing operational procedures of departments within a regional financial institution using time and work measurement techniques. Conducting comprehensive job analysis studies through interviewing personnel and collecting and validating job task survey results were main tasks of the position. Presenting written and oral findings to senior management, proposing staff requirements, productivity improvements, and cost savings; then assisting with the implementation of recommendations, policies, procedures, etc. were the most important tasks.