Michael Mackley Email & Phone Number

York, Pennsylvania, United States

Developed a customer centric approach to mental health.

Lancaster, Pennsylvania, United States

Lead a small team of Orange belts on GSK's Shingrix Project.

York, Pa

• Leveraged 3D printing technology to reduce human error, increase productivity, and gave opportunity to make customer unique designs while savings costs.• Created and implement statistically based inspection sampling plans for various value streams • Ensured the gage calibration and recall processes are optimized• Innovated an existing product line that drastically reduced cost and enabled part customization which lead to improved customer satisfaction.• Developed and implement processes for supplier quality improvement and resolution of customer complaints• Designed a CAPA quality system and designed PFEMA / Control plans to not only fix corrective actions but drive projects for preventive actions as well• Used root cause analysis and six sigma methodologies to drive reduction of scrap and rework• Developed and lead the non-conforming material processes and appropriate disposition• Developed quality key performance indicators including the cost of quality and sigma levels for each product line• Leveraged recently created quality performance metrics to drive down scrap and rework• Lead major project improvements throughout various value streams resulting in cost savings and process improvement• Created and ensured systems are in place for assurance, and exiting product meets customer requirements

York, Pa

Managed and trained hourly personnel during new site launches while establishing key performance indicators of quality functions.• Managed process auditors (attendance, overtime, coordinate training and cross training, etc.)• Participated in the development of shop floor quality standards including inspection and test instruction/boundary samples• Assisted when non-conformances were detected on the floor, helping to determine the root cause and subsequent corrective action• Ensured all necessary quality related documentation was written, updated, posted, followed, and results were retained for all processes• Coordinated the development and control of work instructions, preventive actions, corrective actions, and other documentation• Managed, maintained, and created databases associated to quality • Aided in various continuous improvement projects• Conducted and participate in first party audits

York, Pa

Managed and trained salary and hourly personnel during new site launches while establishing key performance indicators of quality functions.• Managed hourly and salary quality personnel on the shop floor• Harmonized, trained, and ensured consistency of activities of hourly personnel, including strict adherence to processes and procedures set by corporate quality• Coordinated the development and control of work instructions, preventive actions, corrective actions, and other documentation• Administered all projects and documentation relative to assigned processes/launches• Coordinate the NCM process and maintain control of the quarantine cage, ensuring customer inventory is accounted for and dispositioned• Process Analysis – provided input on processes from a quality perspective, aid in implementation of new processes• Process Control – provided input on documentation enhancement and retention• Aided project managers and plant managers in new site/plant launches• Generated, interpreted, analyzed, and communicated results using management tools, graphs, databases, and reports• Traveled up to 95% of the time including weekends and holidays

York, Pa

• Serves as direct line supervisor for salaried and hourly personal assigned to NCM Area.Plans and coordinates activities for salaried and hourly employees to ensure nonconforming materials are accurately, safely, and effectively managed.• Ensures NCM personnel are adequately trained to safely operate the equipment and tools used in the NCM area and to properly and accurately process both the products and transactions necessary to disposition materials from the NCM area. This includes compliance to procedures and instructions associated with the NCM area and processes.• Interfaces with H-D York counterparts on best practices.• Monitors and measures team member performance for accuracy, reporting, movement and storage of NCM material, and accuracy of transactions conducted to track and provide material disposition.• Motivates, coaches, and counsels employees regarding job performance• Maintains a safe work environment by identifying and eliminating safety and housekeeping hazards and ensures equipment structure and level are adequate to accomplish the NCM team tasks in a safe effective manner.• Manages time and attendance for salaried and hourly associates including the scheduling of work and ensuring compliance with collective bargaining unit agreement regarding scheduling and time keeping. • Conducts data analysis on various metrics to track the overall performance of the Quality and NCM process and personnel.• Manages, maintains, and creates databases associated with NCM materials.• Facilitates internal NCM dispute process with the customer and material reviews.• Facilitates joint H-D / Syncreon meetings to discuss NCM improvement activities, reconciliation of scrap discrepancies, and reviews of NCM related data.

York, Pennsylvania Area

• Supervised multiple employees on a given shift• Addressed the daily and weekly store needs and assigned task priority• Trained new employees• Direct customer involvement• Solved long and short term problems

York,Pa

• Reviewed and compiled research on all digital marketing aspects (content, search engine optimization, social media marketing, email marketing, etc.)• Helped the company with their content and social media marketing initiative• Wrote a booklet on the YGS content marketing initiative• Developed an in-depth understanding of Google Analytics and Google AdWords

Master Of Business Administration - Mba, Business Analytics

Bachelor'S Degree In Science, Marketing

Marketing

Computer Programming, Computer Programming

Basic programming such as... Q basic, C++, JavaScript, HTML, SQL Database design, all microsoft office applications, and visual basic.

Master Of Business Administration (Mba), Marketing / Supply Chain Management