Michael Mackley Email & Phone Number

York, Pennsylvania, United States

Developed a customer centric approach to mental health.

Lancaster, Pennsylvania, United States

Lead a small team of Orange belts on GSK's Shingrix Project.

York, PA

• Leveraged 3D printing technology to reduce human error, increase productivity, and gave opportunity to make customer unique designs while savings costs.
• Created and implement statistically based inspection sampling plans for various value streams
• Ensured the gage calibration and recall processes are optimized
• Innovated an existing product line that drastically reduced cost and enabled part customization which lead to improved customer satisfaction.
• Developed and implement processes for supplier quality improvement and resolution of customer complaints
• Designed a CAPA quality system and designed PFEMA / Control plans to not only fix corrective actions but drive projects for preventive actions as well

York, PA

• Managed and trained hourly personnel during new site launches while establishing key performance indicators of quality functions.
• Managed process auditors (attendance, overtime, coordinate training and cross training, etc.)
• Participated in the development of shop floor quality standards including inspection and test instruction/boundary samples
• Assisted when non-conformances were detected on the floor, helping to determine the root cause and subsequent corrective action
• Ensured all necessary quality related documentation was written, updated, posted, followed, and results were retained for all processes
• Coordinated the development and control of work instructions, preventive actions, corrective actions, and other documentation

York, PA

• Managed and trained salary and hourly personnel during new site launches while establishing key performance indicators of quality functions.
• Managed hourly and salary quality personnel on the shop floor
• Harmonized, trained, and ensured consistency of activities of hourly personnel, including strict adherence to processes and procedures set by corporate quality
• Coordinated the development and control of work instructions, preventive actions, corrective actions, and other documentation
• Administered all projects and documentation relative to assigned processes/launches
• Coordinate the NCM process and maintain control of the quarantine cage, ensuring customer inventory is accounted for and dispositioned

York, PA

• Serves as direct line supervisor for salaried and hourly personal assigned to NCM Area.Plans and coordinates activities for salaried and hourly employees to ensure nonconforming materials are accurately, safely, and.
• Ensures NCM personnel are adequately trained to safely operate the equipment and tools used in the NCM area and to properly and accurately process both the products and transactions necessary to disposition materials.
• Interfaces with H-D York counterparts on best practices.
• Monitors and measures team member performance for accuracy, reporting, movement and storage of NCM material, and accuracy of transactions conducted to track and provide material disposition.
• Motivates, coaches, and counsels employees regarding job performance
• Maintains a safe work environment by identifying and eliminating safety and housekeeping hazards and ensures equipment structure and level are adequate to accomplish the NCM team tasks in a safe effective manner.

York, Pennsylvania Area

• Supervised multiple employees on a given shift
• Addressed the daily and weekly store needs and assigned task priority
• Trained new employees
• Direct customer involvement
• Solved long and short term problems

York, PA

• Reviewed and compiled research on all digital marketing aspects (content, search engine optimization, social media marketing, email marketing, etc.)
• Helped the company with their content and social media marketing initiative
• Wrote a booklet on the YGS content marketing initiative
• Developed an in-depth understanding of Google Analytics and Google AdWords

Master Of Business Administration - Mba, Business Analytics

Bachelor'S Degree In Science, Marketing

Marketing

Computer Programming, Computer Programming

Basic programming such as... Q basic, C++, JavaScript, HTML, SQL Database design, all microsoft office applications, and visual basic.

Master Of Business Administration (Mba), Marketing / Supply Chain Management