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Matthew Madden Email & Phone Number
Claims Services Officer
at
Ambrose Construct Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Claims Services Officer
Location
Sippy Downs, Queensland, Australia
Company size
Who is Matthew Madden? Overview
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Quick answer
Matthew Madden is listed as Claims Services Officer at Ambrose Construct Group, a company with 184 employees, based in Sippy Downs, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Matthew Madden.
Matthew Madden previously worked as APAC Senior Technician at Epos Now and Tier 1 Customer Support Agent at Epos Now. Matthew Madden holds Diploma Of Leadership from Alphacrucis College.
Company email context
Email format at Ambrose Construct Group
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Ambrose Construct Group
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Profile bio
About Matthew Madden
With a joyful, "can-do" attitude that makes every customer feel valued, I'm the perfect addition to your team if you want the maximum benefit for your business, and your customers.
Listed skills include Rapid Learning, Creativity, Sales, Always Positive, and 15 others.
Current workplace
Matthew Madden's current company
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Ambrose Construct Group
6 roles
Matthew Madden work experience
A career timeline built from the work history available for this profile.
Apac Senior Technician
Current- Advanced troubleshooting of both customer, and Tier 1 technician issues - Collaboration with Management and Payments team in constructive focus meetings on a weekly basis - Liaising with Software, and Payments teams to aid in timely resolution of escalated cases - Training of new Tier 1 agents, and refresher training sessions for current Tier 1 agents +.
Mar 2022 - Present
Tier 1 Customer Support Agent
- Troubleshooting of customers' issues, in a timely, efficient, and professional manner - Meeting and exceeding KPIs, such as Average Call Handle Time, First Call Resolution, etc. - Strict adherence to Data Protection laws, and company Privacy Policies - Collaboration in team meetings, and assistance with other agents’ technical issues in addition to.
Sep 2021 - Mar 2022
Retail Sales Assistant/Admin All-Rounder
- Exceptional customer service- Merchandising, and inventory management + Including stock rotation, and management of perishable goods- Received training, and experience with café-class espresso machine- Maintaining high level of professionalism, and service in a fast-paced retail environment + Grocery retail during the 2020 pandemic without having a.
Oct 2019 - Sep 2021
Retail Sales Assistant
- Excellent customer relations, and effective sales techniques- Recognise buying signals, and apply sales skills- Visual merchandising, including setting up displays to facilitate the best customer buying experience- Quick and efficient learning of (previously) unfamiliar software, and processes in a learn-on-the-job situation- Working effectively in a.
Oct 2017 - Feb 2019
Computer Retail Salesperson
- Work efficiently as part of a team- Succinct communication of technical concepts to customers in basic English- Troubleshooting, and problem solving in an IT-based environment- Exceptional focus and listening ability; suggesting options, both optimal and alternative, to fit the situation- General store maintenance, including: setting up displays, and.
Jan 2008 - Apr 2008
4 education records
Matthew Madden education
Diploma Of Leadership
Certificate Iv In Christian Ministry And Theology
Unity College, In Partnership With Suncoast Christian Church
Bachelor Of Arts (Ba), Japanese Studies
Qld Year 12 Certificate, Scored B On Qcst
Caloundra Christian College
FAQ
Frequently asked questions about Matthew Madden
Quick answers generated from the profile data available on this page.
What company does Matthew Madden work for?
Matthew Madden works for Ambrose Construct Group.
What is Matthew Madden's role at Ambrose Construct Group?
Matthew Madden is listed as Claims Services Officer at Ambrose Construct Group.
Where is Matthew Madden based?
Matthew Madden is based in Sippy Downs, Queensland, Australia while working with Ambrose Construct Group.
What companies has Matthew Madden worked for?
Matthew Madden has worked for Ambrose Construct Group, Epos Now, The Fruit Market | Mountain Creek, Zing Pop Culture, and It Warehouse.
How can I contact Matthew Madden?
You can use AeroLeads to view verified contact signals for Matthew Madden at Ambrose Construct Group, including work email, phone, and LinkedIn data when available.
What schools did Matthew Madden attend?
Matthew Madden holds Diploma Of Leadership from Alphacrucis College.
What skills is Matthew Madden known for?
Matthew Madden is listed with skills including Rapid Learning, Creativity, Sales, Always Positive, Persuasive Speaker, Loyal, Communication, and Professionalism.
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