Michael Wilder Magidson Email & Phone Number

My overarching goal is to create trust between IT and users. My prompt responses, calculated decisions, notices to users, and initiatives build that trust. My ability to teach others (skills gained my past teaching experience), manage projects (skills gained from all of my previous roles and Toastmasters), and form interpersonal relationships is key to my success and the success of IT at Campbell & Company.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀/𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Update… Show more My overarching goal is to create trust between IT and users. My prompt responses, calculated decisions, notices to users, and initiatives build that trust. My ability to teach others (skills gained my past teaching experience), manage projects (skills gained from all of my previous roles and Toastmasters), and form interpersonal relationships is key to my success and the success of IT at Campbell & Company.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀/𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Update the firm with an engaging weekly blog-style newsletter including quizzes leveraging SharePoint News-Gathered members from each service line to assemble the Bitwarden Champion program (the first of its kind) to successfully roll out the implementation of Bitwarden; this included training as well as how-to guides with accompanying videos-Implemented and trained users to adopt Zoom firm-wide-Collaborate with the firms MSP to create proactive cybersecurity policies including conditional access, identity protection, and other endpoint protections-Utilize KnowBe4's security awareness training to enhance the readiness of users and their role as the 𝘏𝘶𝘮𝘢𝘯 𝘍𝘪𝘳𝘦𝘸𝘢𝘭𝘭-Pioneered the use of Microsoft Endpoint Manager to deploy applications (Win32 and Microsoft Store for Business) to user groups automatically or made available in the Company Portal-Partner with a Senior Vice President to develop onboarding materials including a SharePoint site with content to ensure new-hires are successful starting from the day they accept their offer𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲𝘀 𝗮𝗻𝗱 𝘁𝗮𝘀𝗸 𝗳𝗼𝗿𝗰𝗲𝘀 𝗜 𝗮𝗺 𝗰𝘂𝗿𝗿𝗲𝗻𝘁𝗹𝘆 𝗼𝗻Leading Practices | TalentFWD (Continuous Learning) | Onboarding Committee | Strategic Planning Task Force | Company Meeting Committe Show less

Greater Chicago Area

I kept Vice Presidents and Senior Consultants organized by being thorough and responsive. Being on the Continuous Innovation Team, Continous Learning Committee, and SharePoint Cohort allowed me the autonomy to work on projects that increase firm efficiency and to also be a leader in my team.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀/𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Led and co-organized "Change Your Work (and Life) with OneNote;" a 75-minute training session for the 2019 annual company… Show more I kept Vice Presidents and Senior Consultants organized by being thorough and responsive. Being on the Continuous Innovation Team, Continous Learning Committee, and SharePoint Cohort allowed me the autonomy to work on projects that increase firm efficiency and to also be a leader in my team.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀/𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Led and co-organized "Change Your Work (and Life) with OneNote;" a 75-minute training session for the 2019 annual company meeting with a clear rationale, attainable objectives, interactive demo, engaging team activities, and a quiz (23 attendees with mixed levels of proficiency)-Co-organized a 50-minute engaging workshop for the 2018 annual company meeting regarding the elimination of mental clutter and achieving inbox zero (26 attendees)-Formed the firm's Microsoft Stream page to consolidate Continous Learning recordings and firm calls-Recognized for creating the firms first executed innovation, The Admin Sessions, which is an administrative team quarterly meeting inviting top minds of the company to enrich the teams' knowledge, skills, and abilities-Launched Microsoft Teams for the Administrative Team developing a dashboard that includes multiple channels with integrated Wikis, guides, and Microsoft Planner-Pioneered the use of Microsoft Power Automate (formally Flow) and Microsoft Forms completely automating the TalentFWD proposal and budget approval process as well as the Continuous Innovation Team press release process-Negotiated with airline companies to save consultants over $1,000 in change and cancellation fees-Co-organized and co-moderated the first firm-wide brown bag webinar session using GoToWebinar concentrated on the potential of offering a service guarantee (29 attendees)-Spearheaded the creation of the Campbell & Company Library cataloging over 300 books using LibraryThing.com and enabling circulation with TinyCat.com Show less

Greater Chicago Area

Adding organization to streamline processes and create more efficient routes to success is what I excelled at with Tradecraft. As recognition of this skill, duties that were assigned to me included several imperative functions of the company. I was responsible for accounts receivable (among various other accounting tasks), laying the foundation of a human resources department, and leading the customer service team.𝗡𝗼𝘁𝗮𝗯𝗹𝗲… Show more Adding organization to streamline processes and create more efficient routes to success is what I excelled at with Tradecraft. As recognition of this skill, duties that were assigned to me included several imperative functions of the company. I was responsible for accounts receivable (among various other accounting tasks), laying the foundation of a human resources department, and leading the customer service team.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀/𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Reduced total accounts receivable from 44% to 30% in one quarter by creating a followup schedule with hundreds of customers, watching for payment trends, and negotiating payments -Authored and designed three manuals focused on job responsibilities, customer service, and workplace safety by taking investigative approach to create each manual's content by working with key stakeholders-Eased the process of new-hire on-boarding during rapid company expansion by consolidating paperwork in a Google Drive folder with a welcome presentation and state specific folders -Created standards of procedure (SOP) for accounts receivable, human resources, and customer service to assist with efficiency and uniformity across several departments Show less

Greater Chicago Area

I sold admissions tickets, memberships, and animal encounters while also encouraging each guest to purchase the ticket package or membership that would offer them the best experience. My goals were simple: make a great first impression, engage each guest, provide solutions, and add value to the aquarium. Because of the importance that I placed on my role, I was promoted to information and membership services within two months of employment. I was recognized again and hired to work with the… Show more I sold admissions tickets, memberships, and animal encounters while also encouraging each guest to purchase the ticket package or membership that would offer them the best experience. My goals were simple: make a great first impression, engage each guest, provide solutions, and add value to the aquarium. Because of the importance that I placed on my role, I was promoted to information and membership services within two months of employment. I was recognized again and hired to work with the main switchboard and membership hotline after 5 months of employment.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀/𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Improving the log for the membership hotline and email.In order to reduce time creating reports each month, I created an Excel spreadsheet that calculated each call and email by subject, description, duration, time, day, and the previous years data. We were easily able to determine trends which were then utilized by other departments.-Introducing minute taking at department meetingsWhether a topic needed to be referenced or team member was absent, I initiated minute taking to provide everyone with the opportunity to recap what was discussed. Show less

Various Elementary Schools

Working and living in a completely different country and culture allowed me to broaden my view of the world and awaken the desire to learn again. I worked in team teaching environments and on my own to conduct enriching and immersive English classes and camps to students and fellow teachers. I created materials and employed PowerPoint and Prezi in the classroom to capture the attention of my learners.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Directing and editing student… Show more Working and living in a completely different country and culture allowed me to broaden my view of the world and awaken the desire to learn again. I worked in team teaching environments and on my own to conduct enriching and immersive English classes and camps to students and fellow teachers. I created materials and employed PowerPoint and Prezi in the classroom to capture the attention of my learners.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀-Directing and editing student focused filmsI was tasked with creating short videos that would be shown to each class. Considering that multiple levels of students would be watching, I made videos that were easy enough to understand, but still engaging enough for the advanced students.-Volunteering at the 2009 Pocheon Summer English Camp; 2011 Gonghang Elementary Schools World Culture Day Show less

Chicago, Il

Working while on summer and winter breaks from school gave me the opportunity to support and shadow company representatives. I distributed leads that came in through the company database, warm-called clients to schedule appointments, accompanied representatives to said meetings, and did an incredible amount of mass mailing.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻-Composing a SOP (standard operating procedure) for using the lead database