Mathieu Major, Mba Email & Phone Number

San Francisco, California, Us

Seattle, Wa, Us

• Led 56 customer projects, generating $374 million in trailing twelve month revenue • Lead strategic and consultative discussions with C-level Procurement, Finance, IT, and Facilities professionals. Perform deep discovery and needs-based solution selling to solve customer pain points • Deploy prescriptive solutions based on customer goals, P2P processes and buying channels. Seamlessly embed Amazon Business solutions into newly created and existing procurement processes • Directed customer change management execution including personnel assignment, project scheduling, and timely delivery • Establish engagement benchmarks and baselines to define key change management activities and KPIs for customers • Drive and accelerate spend adoption through strategic, data-driven project plans • Assess program risks, anticipate challenges, and escalate to Product Management when necessary • Work cross functionally with internal stakeholders to align on, own and drive adoption strategy • Provide timely, clear, concise and complete communications to Customer and internal leadership • Deliver market needs and requirements Product Management, Development and Category Management teams

Seattle, Wa, Us

• Led 80 customer projects, generating $111 million in trailing twelve month revenue. Exceeded targets for customer and feature spend adoption • Led strategic and consultative discussions with C-level Procurement, Finance, IT, and Facilities professionals. Performed deep discovery and needs-based solution selling to solve customer pain points • Developed standard operating procedures to unblock pay-by-invoice defects. Resolved outstanding spend blockages for largest customers. Scaled organizational knowledge and proficiency by creating best practice methodology • Analyzed pre-existing customer purchasing processes and evaluated opportunities to improve end user experiences, reduce costs, and accelerate organization performance • Drove and accelerated spend adoption by advising customers on best practices for using Amazon Business solutions • Analyzed customer requirements and P2P processes for maximizing utilization of Amazon Business solutions • Focused on automating service needs for customers and worked with Product Management and Technical teams to develop solutions which accelerated customer adoption • Provided timely, clear, concise and complete communications to customers and internal leadership • Delivered market needs and requirements Product Management, Development and Category Management teams

Seattle, Wa, Us

• Exceeded goals and outperformed in revenue target by a percentage only six people achieved within the organization • Executed complex institution-wide deployment and feature adoption within P-Card populations, eProcurement platforms, advanced payment environments, and automated reconciliation processes • Managed long-term customer relationships as new business needs and institution initiatives arose • Executed change management plans to satisfy customers’ contractual and competitive requirements unique to public institutions • Delivered accurate weekly reporting on pipeline, revenue growth, and customer spend adoption • Trained Education Team on best practices after taking a leadership role on several business-wide initiatives • Promoted the Amazon brand by attending conferences, trade shows, and customer meetings • Planned Education Team Volunteer Opportunity with “Cradles-to-Crayons” Service Organization

East Greenbush, New York, Us

• Managed Customer Service and Technical Support team, which included four Technical Service Engineers, two Service Technicians, and two Field-Based Service Engineers. Responsible for monthly revenue of $500,000 - $725,000 • Instituted Salesforce customer relationship management system on Service team, improving visibility of customer issues and driving them to resolution with turn-around-time goal of two days • Engaged in monthly problem solving process to understand root cause of on-time-delivery and quality issues • Led effort to create customer and distributor portals on website, empowering customers to help themselves

Bellevue, Wa, Us

• Managed Sales, Technical Sales and Application Engineering team. Responsible for yearly revenue of $40 Million+ • Directed Sales Team workflow, and executed alongside direct reports to respond to customer calls and emails • Created and delivered sales presentations and projections to Finance and Executive teams • Instituted Salesforce on Sales team to better serve customers and improve communication within Company and ‘sister’ organizations • Developed digital visual management for Sales department and Company Executives. Delivered greater financial transparency and progress toward monthly, quarterly and annual goals

Bellevue, Wa, Us

• Consulted with industry-leading military, academic, and commercial clients, while providing tailor-fit instrumentation solutions to unique oceanographic, coastal, and freshwater applications • Fused a deep understanding of oceanography with a robust background in business, economics, and management to provide customers with the best instrumentation solution to produce the highest data quality and customer satisfaction • Demonstrated a consultative sales approach to earn trust and achieve a deep understanding of customer requirements • Integrated business and oceanography background to bridge communication gaps between engineering, oceanography, metrology, marketing, administration, and sales teams • Promoted the Sea-Bird brand by attending scientific conferences and trade shows around the United States and the world. Point of contact for our overseas sales representatives in thirteen countries

Kingston, Ri, Us

• Assisted in management of Ocean Special Area Management Plan (Ocean SAMP).• Worked with retired NOAA Admiral Samuel DeBow to prepare a comprehensive coastal management and regulatory report for Rhode Island’s coastal waters.• Ocean SAMP report is instrumental in Rhode Island’s offshore wind farm projects.

Zurich, Zurich, Ch

• Utilized needs-based sales and customer relationship skills in a fast-paced and goal-driven work environment • Organized educational tours for teachers and provided them with constant consulting and customer service • Managed accounts and provided teachers with any materials and assistance required to lead a group of students abroad

Master Of Business Administration (M.B.A.), Business

Master Of Oceanography, Oceanography: Chemical, Physical, Biological, Geological

Bachelor Of Arts (B.A.), Biology

Study Abroad

Bachelor Of Arts - Ba, Biology, General