Mark Manalata Email & Phone Number

Orange County, California Area

Long Beach, Ca

• Provide IT Infrastructure services to mission critical, multivendor, multi-site infrastructure and applications for clients. • Responsible for Server and Networking Management, including monitoring, capacity, performance, and service level reporting.• Assesses and analyzes computer system capabilities, work flow and scheduling limitations to determine if requested program or program change is possible within existing system.

700 N Alamdeda

• Prepares reports and makes recommendations on cost and schedule performance• Coordinate and plan PC replacement roll out district wide. • Oversee consulting company build and deploy machines to district employees. • Provide high level support to users after deployment.• Acts as Project Manager; plans, coordinates, and conducts projects within area of responsibility, including monitoring scope, quality, budget, and schedule.

Port Hueneme, California

Design and define system architecture for new or existing computer systems.Perform complex systems development and design work that may include logic design, I/O design, firmware development, model formulation, manufacturing and development cost projections, computer architecture analysis and design, and analog or digital systems engineering.Perform systems modeling, simulation, and analysis.Review completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients.Plan and direct upgrades of operating systems and designs systems enhancements.Develop documentation on new or existing systems.Develop and direct tests to ensure systems meet documented user requirements.Identify, analyze, and resolve system problems.Provide system/equipment/specialized training and technical guidance.Determine system specifications, input/output processes, and working parameters for hardware/software compatibility.Provide guidance and work leadership to less-experienced systems engineers and may have supervisory responsibilities.Serve as liaison with clients, participating in meetings to ensure client needs are met.Maintain current knowledge of relevant technology as assigned.Participate in special projects as required.

Perform as site lead Network and System Administrator. Responsible for the administration and maintenance of mainframes and desktop supports. Duties include installing and supporting servers, and planning for and responding to service outages and other network problems.Perform configuration management activities on application software development projects to ensure baseline is maintained. Isolate and solve design problems encountered during testing and implementation state.Provide local IT support for 700,000 sq. ft. Warehouse. IT Supports including maintaining network infrastructure switches and routers, including diagnosing challenges

Company wide migration from Lotus Notes to Exchange 2010

Responsible for customer support services, configuration, troubleshooting, customer assistance and/or training, in response to customer and hotel brand requirements.Continuously monitor, train and assist new Level 1 employees in relation to customer and client support.Create a daily turnover report which indicated shift call and analyst statistics for management review.

Bachelor'S Degree, Data Communication System Technology

Associate'S Degree, Networking