Dual citizenship: Italian and BrazilianBilingual professional: Portuguese and English.I am a proactive and detail-oriented professional with experience in Customer Experience. Through some jobs in this field, I have developed a deep understanding of customer behavior and preferences, which I use to meet their needs effectively.My background in the Customer Experience field during my Internship and during the Study & Work Program in Ireland allowed me to develop valuable skills in multitasking, working under pressure and handling unexpected situations accurately. Also, I hold a degree in Mechanical Engineering (QQI Level 8) which, over the years of study and internships, has aided in the development of my analytical skills. This encompasses the entire process, from receiving the problem, understanding it, analyzing all variables and devising solutions based on the analyses conducted. I am motivated by new challenges and continuous learning and I am looking forward to the opportunity to be part of a team where I can demonstrate my skills and grow as a professional in Europe. Feel free to contact me if you would like to connect.E-mail: mariellawestin@gmail.com | Mobile: +353830496415
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Real Time AnalystCovalenDublin, Ie -
Operations AnalystCovalen Jan 2024 - PresentDublin, County Dublin, Ireland -
Sales AssistantTesco Ireland Dec 2023 - Jan 2024Dublin, County Dublin, Ireland -
Human Resources InternTok&Stok Aug 2021 - Aug 2022São Paulo, Brazil- Project Leader for the Training Platform Change (SmartLeader to LMS Mobiliza).- Users journey support. - Customer Support.- Organization of the main indicators related to the Training and Development area.- Analysis and organization of feedback, suggestions, and improvements regarding the usage and experience of the platform. - Construction of Dashboards to analyze Company Trainings.- Updating employee data in the internal database. -
Brasa Summer Journey - Ab InbevBrasa - Brazilian Student Association Jul 2020 - Aug 2020Brazil- Competitive and rigorous selection process, with only 19% approval from 900 applicants. - Summer program with dynamic workshops, webinars and mentoring with big multinational companies. - Responsible for developing a group solution for the sell-out of POS for AB InBev.
Mariella Mauro Westin De Oliveira Education Details
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Mechanical Engineering -
Apollo Language CentreEnglish General Course
Frequently Asked Questions about Mariella Mauro Westin De Oliveira
What company does Mariella Mauro Westin De Oliveira work for?
Mariella Mauro Westin De Oliveira works for Covalen
What is Mariella Mauro Westin De Oliveira's role at the current company?
Mariella Mauro Westin De Oliveira's current role is Real Time Analyst.
What schools did Mariella Mauro Westin De Oliveira attend?
Mariella Mauro Westin De Oliveira attended Usp - Universidade De São Paulo, Apollo Language Centre.
Who are Mariella Mauro Westin De Oliveira's colleagues?
Mariella Mauro Westin De Oliveira's colleagues are Natalie Pavlenko, Diego França, Remaa Salah, Alexandra Ciolacu, Hilal Sina Varlık, Daryll Ooi, Cristian Raffo.
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