Michel Bergeron Email & Phone Number

Washington D.C. Metro Area

 Carefully maintain stock across locations in partnership with local and national inventory teams Call on PC acumen, internal resources and proper messaging to offer immediate, comprehensive responses to patient inquiries Communicate across a broad enterprise of corporate, clinical and consumer individuals and groups Deliver constructive feedback from.

 Directed daily property functions across two Virginia locations during GM tenure, one in Ft. Belvoir near Mt. Vernon (2015 – 2016) and the previous locale in Lynchburg (2013 – 2015)  Achieved second-place rank in seven metrics including out of 52 managed properties in terms of profitability, customer satisfaction and employee satisfaction in the first.

 Drove front desk, audit, security, Accounts Receivable, housekeeping and maintenance operations Organized and planned outreach programs on behalf of management; raised over $1K for Brother Wolf Animal Rescue in April 2013 Managed the hiring, training and continued education of staff; coached each in how to achieve higher levels of guest and employee.

 Managed all day-to-day operations of the restaurant Oversaw dine-in, carry-out and delivery functions

 Trained new employees Created and maintained employee handbook Worked on-call for Night Audits