Michael Mcelroy Email and Phone Number
Saint Petersburg, FL, US
Michael Mcelroy's Location
Philadelphia, Pennsylvania, United States, United States
Michael Mcelroy's Contact Details
Michael Mcelroy work email
- Valid
- Valid
Michael Mcelroy personal email
n/a
About Michael Mcelroy
Experienced operations specialist with skills in customer service, project management, team leadership, onboarding, process improvement, and data analysis. Adept at navigating challenging situations to implement effective solutions. Passionate about travel and adventure, bringing a unique perspective and adaptability to diverse environments. Ideal for roles that require a strategic thinker, problem solver, and a love for new experiences.
Michael Mcelroy's Current Company Details
Housecall Pro
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Operations I Process Management & Improvement l Ex-Google
Saint Petersburg, FL, US
- Website:
- tryhousecall.com
- Employees:
- 80
Michael Mcelroy Work Experience Details
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Housecall ProSaint Petersburg, Fl, Us
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Key Accounts Onboarding SpecialistHousecall Pro Jun 2023 - Apr 2024Denver, Colorado, UsProvided an end-to-end onboarding experience for home professional businesses. Streamlined workflows and implemented automation to replace manual offline procedures. Assisted in their data transfers, met weekly to provide educational sessions on features/benefits, and helped to create a more efficient workflow for the overall business. Significant management of timeliness, onboarded 20-35 businesses at one time. Performed a business analysis for each client, pinpointing their goals/priorities, and ensured we met their deadlines effectively. -
Implementation SpecialistCarerev Oct 2021 - Aug 2022Los Angeles, California, UsCareRev is a healthcare technology platform, that connects healthcare professionals to hospital systems with staffing needs. Customer and client support, including handling inquiries through email, phone calls, and texting. Onboarded enterprise hospital systems remotely and trained staff on application functionality. Managed the onboarding funnel for healthcare professionals and implemented process improvements.Ensured credentialing compliance for all healthcare professionals, compiled data for weekly client meetings, and managed spreadsheet trackers. Constructed a regional mapping of Greater Milwaukee, WI for the launch of a new account and established workflows, developed training content, and created vital SOPs to support internal and external stakeholders. -
Operations Coordinator / Hr AssistantCore Staffing Nov 2019 - Jun 2020New York, New York, UsSourced resumes, ensured qualifications, scheduled and conducted phone interviews, managed multiple calendars, and completed reference checks. Assisted with front desk reception tasks, such as answering and transferring calls and completing onboarding documentation. Provided administrative support to Senior Recruiters and the HR Director. Created a remote workflow using Zoom video conferencing due to the global pandemic. -
Google Shopping - Project Manager Via Staff Management SmxGoogle Oct 2018 - Mar 2019Mountain View, Ca, UsPromoted to the Project Management Office (PMO).Coordinated the offboarding of 185 stores within a two-week period and managed project schedules and efficiencies using Smartsheet.Created tracker documentation utilized by cross-functional teams. -
Google Shopping - Fulfillment Manager Via Staff Management SmxGoogle Mar 2018 - Oct 2018Mountain View, Ca, UsOversaw local and national Google operations - mitigating escalations and analyzing daily KPIs.Managed attendance tracking and scheduling adjustments for national team members. Oversaw national carrier logistics as the point of contact for alleviating parcel-related escalations.Constructed training manuals for new hires and observed the daily productivity of team members.
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Administrative (Temporary Roles)Atrium Staffing May 2017 - Mar 2018New York, Ny, Us(KGB - Receptionist / Administrative Assistant) Managed office rentals, coordinated online marketing, and organized invoices.Scheduled and facilitated tours for potential clients. Managed multiple conference room schedules.Distributed daily mail, transferred calls to appropriate contacts, and welcomed visiting guests.(SEATGEEK - Researcher) Conducted market research for SeatGeek's Sales and Inventory teams, gathering and organizing diverse sets of data.(L’OREAL - Researcher)Performed market research for L'Oreal, creating several PowerPoint presentations analyzing the current product line and customer "do-it-yourself" treatments.(CAST AND CREW ENTERTAINMENT SERVICES - Filing Clerk / Receptionist)Organized and filed payroll documentation for a variety of television and award shows. -
Property ManagerDouble R Ventures Jun 2017 - Oct 2017As a Property Manager, led the management of 30 residential units, including 2 multifamily buildings and 8 townhouses in Manhattan. Proactively addressed daily concerns of 75 tenants, provided timely resolution of maintenance issues, and managed rent collection, bookkeeping, and filing. Conducted weekly property checks, executed staffing for open houses, and prepared leases while driving online marketing efforts to promote rental properties. Demonstrated exceptional project management skills while overseeing renovation projects and ensured minimal impact on tenants' daily lives.
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Sales SpecialistThe North Face Sep 2016 - Mar 2017Denver, Colorado, UsDeveloped and delivered Sales Team training sessions on technical product knowledge, leveraging my outdoor experience, and provided frequent clinics for new hires.Served as a brand ambassador, educating the public on the benefits of the products offered.Designed various wall layouts and store infrastructure for the Equipment department.Assisted customers in outfitting for all levels of outdoor exploration, providing comprehensive explanations of product features. -
Assistant Retail Manager - OperationsRon Jon Surf Shop Apr 2015 - May 2016Cocoa Beach, Florida, UsManaged associate schedules and attendance tracking. Promoted a customer-oriented atmosphere with a focus on professionalism and teamwork.Analyzed team dynamics and identified strategic alternatives to enhance the workplace culture. Documented daily sales input and conversion rates, as well as ensured accurate cash management, balancing the safe and performing daily bank deposits.Coordinated applicant interviews, new-hire training, and payroll processing. Reviewed stock inventory, and constructed wall layouts.Demonstrated an ability to create effective solutions independently when faced with unexpected adversities. -
SupervisorBoys And Girls Clubs Of America Jun 2014 - Dec 2014Atlanta, Georgia, UsOrganized and led group activities focused on promoting creativity, teamwork, and physical exercise with a fresh and enthusiastic approach. Developed games and activities that emphasized collaboration, respect for peers, and cultivating lasting friendships. Maintained up-to-date inventory records for necessary equipment and food supplies. -
Crew LeadTigertree Land Management Oct 2013 - Jan 2014Laramie, Wy, UsSupervised a team of five professionals in conducting surveys on around 25,000 acres of public and private land situated in Crook County, Wyoming. The project focused on examining live timber for signs of Black Hills Pine Beetle infestations, necessitating weekly inspections at county, state, and federal levels. The project's outcome was a highly accurate identification of over 17,000 trees, with a 99% success rate. -
Americorps Crew LeadWyoming Conservation Corps Dec 2012 - Aug 2013During my national service term, I dedicated 900 hours to tackling intricate environmental and natural resource issues in Wyoming. As part of an 8-person team, I completed six 10-day projects for various entities, including the Forest Service, State Parks, and Wyoming BLM. Alongside managing a weekly food budget, I engaged in community outreach efforts and participated in a Leadership in Natural Resources Management course offered by the University of Wyoming.
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Americorps Professional Development MemberAmerican Conservation Experience Mar 2012 - Sep 2012Flagstaff, Az, UsDuring my time with the American Conservation Experience, I dedicated 900 hours to national service working on challenging environmental and natural resource projects in Arizona alongside international volunteers. As a team leader, I was responsible for coordinating logistics for a Wildlife Survey in the Coconino National Forest. Additionally, I took charge of volunteer recruitment efforts and led a Volunteer Service Day aimed at cleaning the Flagstaff, Arizona hiking trail system located in the city's inner areas. -
Americorps MemberLarimer County Youth Conservation Corps Nov 2011 - Mar 2012During my tenure with the Larimer County Youth Conservation Corps, I completed more than 750 independent energy audits over the course of two seasons. As part of this role, I conducted in-home assessments to identify and diagnose efficiency issues, make recommendations for improvement, and educate a diverse range of individuals within the community on energy-saving practices. I also oversaw the direct installation of energy-efficient and water-saving products, enhancing customer understanding of these offerings. In addition, I maintained a comprehensive database for outcome reporting, and completed weekly inventory organization to ensure accurate documentation of all services rendered.
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Americorps MemberLarimer County Youth Conservation Corps Jan 2011 - May 2011During my tenure with the Larimer County Youth Conservation Corps, I completed more than 750 independent energy audits over the course of two seasons. As part of this role, I conducted in-home assessments to identify and diagnose efficiency issues, make recommendations for improvement, and educate a diverse range of individuals within the community on energy-saving practices. I also oversaw the direct installation of energy-efficient and water-saving products, enhancing customer understanding of these offerings. In addition, I maintained a comprehensive database for outcome reporting, and completed weekly inventory organization to ensure accurate documentation of all services rendered.
Michael Mcelroy Skills
Leadership
Training
Microsoft Office
Management
Microsoft Excel
Youth Development
Youth Mentoring
Mentoring
Project Management
Operations Management
Property Management
Strategic Communications
Strategic Planning
Google Docs
Microsoft Word
Microsoft Powerpoint
Customer Service
Time Management
Teamwork
Communication
Google Sheets
Outdoor Leadership
Google Drive
Fulfillment Management
Retail Category Management
Gmail
Problem Solving
Collaborative Problem Solving
Cross Functional Team Leadership
Cross Functional Coordination
Cross Cultural Communication Skills
Sales
Google Suite
Michael Mcelroy Education Details
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Northwest CollegeGraphic Design
Frequently Asked Questions about Michael Mcelroy
What company does Michael Mcelroy work for?
Michael Mcelroy works for Housecall Pro
What is Michael Mcelroy's role at the current company?
Michael Mcelroy's current role is Operations I Process Management & Improvement l Ex-Google.
What is Michael Mcelroy's email address?
Michael Mcelroy's email address is mm****@****ore.com
What schools did Michael Mcelroy attend?
Michael Mcelroy attended Northwest College.
What skills is Michael Mcelroy known for?
Michael Mcelroy has skills like Leadership, Training, Microsoft Office, Management, Microsoft Excel, Youth Development, Youth Mentoring, Mentoring, Project Management, Operations Management, Property Management, Strategic Communications.
Who are Michael Mcelroy's colleagues?
Michael Mcelroy's colleagues are Ahmad Jallad, Farah Ansari, Marwa Ali, Hiba Alamin, Dr Nabila D., Ashraf Alzaabi, Marlynr Jeanniton.
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