Michael Mcelroy Email & Phone Number

Saint Petersburg, Fl, Us

Denver, Colorado, Us

Provided an end-to-end onboarding experience for home professional businesses. Streamlined workflows and implemented automation to replace manual offline procedures. Assisted in their data transfers, met weekly to provide educational sessions on features/benefits, and helped to create a more efficient workflow for the overall business. Significant management of timeliness, onboarded 20-35 businesses at one time. Performed a business analysis for each client, pinpointing their goals/priorities, and ensured we met their deadlines effectively.

Los Angeles, California, Us

CareRev is a healthcare technology platform, that connects healthcare professionals to hospital systems with staffing needs. Customer and client support, including handling inquiries through email, phone calls, and texting. Onboarded enterprise hospital systems remotely and trained staff on application functionality. Managed the onboarding funnel for healthcare professionals and implemented process improvements.Ensured credentialing compliance for all healthcare professionals, compiled data for weekly client meetings, and managed spreadsheet trackers. Constructed a regional mapping of Greater Milwaukee, WI for the launch of a new account and established workflows, developed training content, and created vital SOPs to support internal and external stakeholders.

New York, New York, Us

Sourced resumes, ensured qualifications, scheduled and conducted phone interviews, managed multiple calendars, and completed reference checks. Assisted with front desk reception tasks, such as answering and transferring calls and completing onboarding documentation. Provided administrative support to Senior Recruiters and the HR Director. Created a remote workflow using Zoom video conferencing due to the global pandemic.

Mountain View, Ca, Us

Promoted to the Project Management Office (PMO).Coordinated the offboarding of 185 stores within a two-week period and managed project schedules and efficiencies using Smartsheet.Created tracker documentation utilized by cross-functional teams.

Mountain View, Ca, Us

Oversaw local and national Google operations - mitigating escalations and analyzing daily KPIs.Managed attendance tracking and scheduling adjustments for national team members. Oversaw national carrier logistics as the point of contact for alleviating parcel-related escalations.Constructed training manuals for new hires and observed the daily productivity of team members.

New York, Ny, Us

(KGB - Receptionist / Administrative Assistant) Managed office rentals, coordinated online marketing, and organized invoices.Scheduled and facilitated tours for potential clients. Managed multiple conference room schedules.Distributed daily mail, transferred calls to appropriate contacts, and welcomed visiting guests.(SEATGEEK - Researcher) Conducted market research for SeatGeek's Sales and Inventory teams, gathering and organizing diverse sets of data.(L’OREAL - Researcher)Performed market research for L'Oreal, creating several PowerPoint presentations analyzing the current product line and customer "do-it-yourself" treatments.(CAST AND CREW ENTERTAINMENT SERVICES - Filing Clerk / Receptionist)Organized and filed payroll documentation for a variety of television and award shows.

As a Property Manager, led the management of 30 residential units, including 2 multifamily buildings and 8 townhouses in Manhattan. Proactively addressed daily concerns of 75 tenants, provided timely resolution of maintenance issues, and managed rent collection, bookkeeping, and filing. Conducted weekly property checks, executed staffing for open houses, and prepared leases while driving online marketing efforts to promote rental properties. Demonstrated exceptional project management skills while overseeing renovation projects and ensured minimal impact on tenants' daily lives.

Denver, Colorado, Us

Developed and delivered Sales Team training sessions on technical product knowledge, leveraging my outdoor experience, and provided frequent clinics for new hires.Served as a brand ambassador, educating the public on the benefits of the products offered.Designed various wall layouts and store infrastructure for the Equipment department.Assisted customers in outfitting for all levels of outdoor exploration, providing comprehensive explanations of product features.

Cocoa Beach, Florida, Us

Managed associate schedules and attendance tracking. Promoted a customer-oriented atmosphere with a focus on professionalism and teamwork.Analyzed team dynamics and identified strategic alternatives to enhance the workplace culture. Documented daily sales input and conversion rates, as well as ensured accurate cash management, balancing the safe and performing daily bank deposits.Coordinated applicant interviews, new-hire training, and payroll processing. Reviewed stock inventory, and constructed wall layouts.Demonstrated an ability to create effective solutions independently when faced with unexpected adversities.

Atlanta, Georgia, Us

Organized and led group activities focused on promoting creativity, teamwork, and physical exercise with a fresh and enthusiastic approach. Developed games and activities that emphasized collaboration, respect for peers, and cultivating lasting friendships. Maintained up-to-date inventory records for necessary equipment and food supplies.

Laramie, Wy, Us

Supervised a team of five professionals in conducting surveys on around 25,000 acres of public and private land situated in Crook County, Wyoming. The project focused on examining live timber for signs of Black Hills Pine Beetle infestations, necessitating weekly inspections at county, state, and federal levels. The project's outcome was a highly accurate identification of over 17,000 trees, with a 99% success rate.

During my national service term, I dedicated 900 hours to tackling intricate environmental and natural resource issues in Wyoming. As part of an 8-person team, I completed six 10-day projects for various entities, including the Forest Service, State Parks, and Wyoming BLM. Alongside managing a weekly food budget, I engaged in community outreach efforts and participated in a Leadership in Natural Resources Management course offered by the University of Wyoming.

Flagstaff, Az, Us

During my time with the American Conservation Experience, I dedicated 900 hours to national service working on challenging environmental and natural resource projects in Arizona alongside international volunteers. As a team leader, I was responsible for coordinating logistics for a Wildlife Survey in the Coconino National Forest. Additionally, I took charge of volunteer recruitment efforts and led a Volunteer Service Day aimed at cleaning the Flagstaff, Arizona hiking trail system located in the city's inner areas.

During my tenure with the Larimer County Youth Conservation Corps, I completed more than 750 independent energy audits over the course of two seasons. As part of this role, I conducted in-home assessments to identify and diagnose efficiency issues, make recommendations for improvement, and educate a diverse range of individuals within the community on energy-saving practices. I also oversaw the direct installation of energy-efficient and water-saving products, enhancing customer understanding of these offerings. In addition, I maintained a comprehensive database for outcome reporting, and completed weekly inventory organization to ensure accurate documentation of all services rendered.

During my tenure with the Larimer County Youth Conservation Corps, I completed more than 750 independent energy audits over the course of two seasons. As part of this role, I conducted in-home assessments to identify and diagnose efficiency issues, make recommendations for improvement, and educate a diverse range of individuals within the community on energy-saving practices. I also oversaw the direct installation of energy-efficient and water-saving products, enhancing customer understanding of these offerings. In addition, I maintained a comprehensive database for outcome reporting, and completed weekly inventory organization to ensure accurate documentation of all services rendered.