• Core Task: Transition knowledge base from HP Service Manager to ServiceNow. • Additional Tasks: Work with internal teams/groups, periodically, to develop detailed team roadmaps. Attend and scribe daily standups for Workday-related projects. • Addended weekly standups to report progress on all tasks and miscellaneous assignments.

• Assisted in building a loyal clientele base through friendly interactions and consistent quality performance, resolving complaints promptly and professionally • Communicated clearly and positively with all coworkers and management• Took initiative to find extra tasks when required tasks were complete• Effective multitasking – operated entire restaurant alone (took orders, cook, clean, restock, etc.)• Trained two new employees to fulfill the all-in-one position

• Maintained high standards of customer service during high-volume, fast-paced operations• Ensured smooth operation of the restaurant through inventory and time management, strategic placements of customers, and handling all to-go orders• Mastered POS system • Trained two new hostesses to fulfill their duties and how best to assist servers, cooks, and manager

• Worked throughout summers and during school breaks• Daily tasks included the restoration of antique furniture (rebuilding, painting, sanding, staining, etc.), selecting new merchandise, and floor staging• Provided customer service when assisting customers in merchandise selection • Practiced secure transaction procedures