Ming Cheng Email & Phone Number

United States

Melville, New York

-Managed a team of three resources-Automated temporary employee payment processing and eliminated manual processing (one FTE)-Managed technology for Talent Acquisition team (iCIMS, Fieldglass, Oracle)-Automated monthly executive reporting-Redesigned requisition approval tracking and measurement-Identified and corrected gaps in temporary recruitment reporting-Worked effectively with different teams and levels within the organization to build efficiency and better process

Lake Success, Ny

-Served as product Subject Matter Expert (SME) Areas: Configuration, User Management, Recruiting, Onboarding, Performance Management, Reporting and Taleo Connect Client (TCC)-Managed project activities to ensure successful support, implementation & upgrade of recruiting, onboarding and performance management-Evaluated processes to identify areas to streamline and improve; implement technology to facilitate business operations.-Streamlined onboarding to build efficiencies in process and improve candidate experience-Defined, developed, and delivered key recruitment metrics and reporting.

-Implement service pack updates and upgrade from version 7.5 to 12B (ATS, Onboarding and Performance Management)-Partner with business teams and different levels of HR leadership to identify and prioritize opportunities for system improvement-Integrate system configuration for background and reference check vendors-Build integrations with the Taleo Connect Client TCC to/from other systems-Project managed physician recruitment implementation of Taleo-Improved metrics reporting for staffing and performance teams in Taleo’s Reporting and Analytics Module-Created technical documentation on standards, areas of improvement and streamlining -Redesigned application process to streamline and improve candidate experience-Built complex reports and projections for AAP/OFCCP compliance reporting

Acted as lead HRIT recruiting liaison; worked with recruiting, operations and shared services center teams-Managed deployment of Taleo and other recruiting technologies to domestic/international member firms-Evaluated job board vendors for contract renewal/deployment in Americas-Managed employee referral, transfer (global and domestic) and other recruiting related Intra/Internet sites-Effectively managed project teams in complex, matrixed-organization to implement event planning andfirm wide orientation applications-Tracked hiring metrics to identify and implement process improvements

Greater New York City Area

-Acted as lead HRIT recruiting liaison; worked with recruiting, operations and shared services center teams-Managed deployment of Taleo and other recruiting technologies to domestic/international member firms-Evaluated job board vendors for contract renewal/deployment in Americas -Managed employee referral, transfer (global and domestic) and other recruiting related Intra/Internet sites-Effectively managed project teams in complex, matrixed-organization to implement event planning and firm wide orientation applications-Tracked hiring metrics to identify and implement process improvements

Participated in project advisory committees and fit/gap analysis-Configured Taleo for US and Canadian deployment-Compiled workflow, field and systems architecture documentation-Created user guides and facilitated user training for recruiting staff-Designed archiving process for former recruiting system (Lotus Notes based)-Configured on-line posting environment and content for Taleo deployment readiness

-Provided first-tier support for enterprise-wide recruiting systems-Developed and implemented procedures to resolve and prevent future occurrences of technical issues-Performed system maintenance (data clean up, archiving and agent processing)-Conducted one-on-one training sessions for recruiters and recruiting staff-Generated reporting metrics for firm wide distribution

-Assigned to support PriceWaterhouse Coopers account-Provided end user support for Lotus Notes, MS Office 97, and Windows 95-Supported Print/LAN connection and configuration-Assisted in software installation: MS Office, Anti-virus, Internet, and other titles-Trained new hires in systems analysis and operational functions

Bachelor Of Arts, Urban Planning

Activities and Societies: Asian American AssociationVolunteered with Big Brothers Big Sisters tutoring program

Icims Management, Icims Administration And Reporting