Maxwell Roberts Email & Phone Number

Manchester, England, GB

Remote

London, England, United Kingdom

Working as a test automation specialist/consultant in order to help develop the systems used by Coutts bank including Avaloq.

Ashton-under-Lyne, England, United Kingdom

• December 2020 - Present - Primary Detection Systems - SubcontractorWorking freelance as a subcontractor to produce handover documents and site drawings for bespoke CCTV security solutions on various commercial and.
• Producing final handover documents for CCTV systems installed on commercial and residential sites.
• Writing descriptions of CCTV systems, recording warranty information, and congregating user manuals.
• Using various software to produce site drawings including AutoCAD.
• Completing applications for industry accreditations such as Constructionline Gold.
• Creating policies, statistic reports and gathering evidence of company practices to satisfy accreditation requirements.

Ashton-under-Lyne, England, United Kingdom

• Working on various projects to improve customer experience and retention including assisting developers in the creation and testing of a bespoke customer relationship management portal for the company as well as.
• Working alongside a development team in the creation of a company-specific CRM portal to ensure compliance with specifications.
• Beta testing the CRM portal to uncover potential issues and further ensure it meets specifications.
• Finding and researching potential new contracts.

Ashton-under-Lyne, England, United Kingdom

• Working to maintain and update a database to track customer payments for carpets purchased on finance which required me to update when payments had been made, send reminders to non-paying customers, and pass on cases.
• Updating payments in a database.
• Using a database to track non-payment.

Ashton-under-Lyne, England, United Kingdom

• Working as a member of team answering telephone calls for a taxi firm which involved booking taxis for customers using a third-party computerized system as well as aiding drivers and escalating to management any.
• Managing a high volume of calls.
• Liaising with drivers regarding issues, (including equipment failure and non-paying customers).
• Managing customer complaints (including late/non arrival of taxis and driver conduct).
• Data entry.

Ashton-under-Lyne, England, United Kingdom

• Working in a paintball arena as a marshal to ensure the enjoyment and safety of the players while also working in the front of house serving food and drink and maintaining equipment.Responsibilities:
• Food Preparation.
• Escorting and managing parties.
• Weapon maintenance and safety.
• Ensuring customer health and safety.
• General customer service.

Higher National Diploma, Computer Science

A-Level, Computer Science, B

A-Level, Mathematics, B

A-Level, Further Mathematics, C