Martin Elguera Email & Phone Number

Berkeley, Ca, Us

Oakland, California, United States

San Bernardino, California, United States

-As an accomplished HIV Prevention Case Manager at Inland Behavioral & Health Services in San Bernardino, CA, I develop streamlined workflows for rapid HIV testing and referrals to PrEP and antiretroviral therapy.-My primary focus is empowering patients, families, and the community through comprehensive training on evidence-based HIV prevention strategies.-Through culturally appropriate outreach, I target historically underserved groups, addressing barriers to HIV testing and accessing PrEP/PEP.-I ensure accurate reporting by collecting and analyzing data for HRSA UDS reports and tracking our goal of increasing HIV testing rates and PrEP/PEP utilization.-I support access and adherence to PrEP/PEP through effective care coordination, warm hand-offs, and addressing medication adherence barriers.-By establishing partnerships with key stakeholders, including health departments, HIV/AIDS service providers, faith-based organizations, and community groups, I create opportunities for testing and comprehensive HIV prevention education.-In this role, I am dedicated to making a positive impact on individuals affected by HIV/AIDS and those seeking to remain HIV-negative.

Rancho Cucamonga, California, United States

-I was recognized as the Employee of the Year at my home restaurant in 2014.-I provided guests with a high-quality dining experience and maintained knowledge of daily specials and menu items.-As a Trainer, I onboarded and trained new team members on guest service, safety procedures, and restaurant protocols.-I addressed guest concerns efficiently and oversaw opening and closing duties.-As a Server/Trainer at BJ's, I contributed to delivering exceptional service, training new team members, and ensuring guest satisfaction.-I was dedicated to creating memorable dining experiences and fostering a positive atmosphere for guests.

Palm Springs, California, United States

-During my time as a Night Auditor at Holiday Inn Resort in Palm Springs, CA from November 2007 to December 2010, I received recognition for my exceptional performance. I was honored to receive the Best of the Best in Hospitality award from the Palm Springs Bureau of Tourism.-One of my significant accomplishments was transitioning the entire night audit process to a paperless system. This initiative resulted in an impressive 80% reduction in audit resources, streamlining operations and improving efficiency.-As the Night Auditor, I took charge of reconciling daily financial transactions for the entire resort, including the hotel, bar, restaurant, and gift shop.-With meticulous attention to detail, I ensured accuracy and maintained comprehensive financial records.-Additionally, I excelled in responding to guest inquiries and requests promptly, always delivering friendly and efficient service.-During the overnight shift, I warmly welcomed guests, ensuring their comfort and satisfaction throughout their stay.-As a Night Auditor at Holiday Inn Resort, I demonstrated a commitment to excellence in hospitality. I am proud of the recognition received for my performance and my contributions to enhancing the guest experience.-I continue to bring this dedication to every role, striving to create memorable, enjoyable, impactful service for guests and clients alike.

Bachelor Of Arts - Ba, Linguistics And Spanish

Associate'S Degree, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Recipient of the Gabriela Mistral Award for Excellence in Foreign Language, Senator for the Associated Students.