Mackenzie Melton Email & Phone Number

Raleigh, NC, US

Raleigh, NC, US

Raleigh, NC, US

Raleigh, NC, US

Raleigh, NC, US

• Assisted in the development and creation of Bandwidth's Global Channels & Alliances Partner Program.
• Created and published content across a multitude of platforms which included but was not limited to: Email, Wordpress, and Highspot.
• Served as the project lead for the successful planning and execution of a partner roadshow event that yielded ~200 attendees. Orchestrated vendor selection and on-going cost management; served as the go-to point of.
• Helped build, manage, and grow strategic partner relationships within the enterprise communications ecosystem.

Raleigh, NC, US

• Served as the first point of contact and was responsible for fully vetting all prospective customers that came inbound to inquire about Bandwidth’s global communications solutions.
• Worked closely with Account Executives and Product Engineers on a global scale in order to qualify new business and generate revenue for the Emerging Market, Mid-Market, Large Market, and Enterprise teams.
• Maintained an average of 97% SLA adherence rate across all KPIs.
• Utilized sales tools platforms such as Salesforce, Dialpad, Gong, Outreach, Highspot, Drift, and Domo.

Raleigh, NC, US

• Consecutively led team in outbound activity each week with on average 50+ non-email activities per day.
• Was responsible for generating and identifying new business opportunities for Bandwidth through cold outreach (i.e. calls, emails, LinkedIn prospecting).
• Worked closely with Account Executives and Product Engineers in order to qualify new business for the Large Market scale.
• Developed the ability to explain Bandwidth’s mission and products in order to illustrate the benefits of partnering with Bandwidth while engaging the client by identifying their current use case.
• Proficient experience utilizing CRMs and other automated tools such as Salesforce, DialPad, Gong, Outreach, and LinkedIn Sales Navigator in a daily work setting.
• Extensive experience utilizing Google Suite to aid in my daily success and completion of responsibilities.

Hanover, MD, US

• Developed recruiting strategies designed to identify qualified candidates through various recruiting tools.
• Evaluated candidates’ strengths compared with clients’ requirements by, for example, evaluating, screening, and interviewing the candidate.
• Negotiated wage rates and other terms and conditions of employment with candidates, and gained commitment from candidates for current and future job requirements.
• Completed necessary pre-employment processes including reference checks and background/drug tests.
• Worked with Account Managers to identify top accounts, target skill sets, key market segments, and to assess clients’ staffing requirements.
• Communicated effectively with others in order to create a productive and diverse environment.

• While being in undergrad full-time I also had success working full-time (30-45 hours a week) as the Salon and Marketing Coordinator for a high end salon in Wilmington.
• Proposed and created a Marketing Internship position where I was responsible for daily posts on our social media pages (Instagram: tanglez910 and Facebook: "Tanglez Salon & Spa").
• Managed 20+ stylist's portfolios and work to ensure an equal and routine posting schedule.
• Attended to the front desk at the salon. My responsibilities included greeting guests as they came in for appointments, scheduling appointments, answering phone calls, checking out our guests, and maintaining a.
• I was continually educated on all of our Lanza and Unite hair care products, so that I was of assistance to customers when looking for a product best suited to their needs.

• While employed through UNC-Wilmington Campus Life I:
• Provided information about the university and assisted students and guests with questions and directions.
• Consistently sought to achieve the highest level of customer satisfaction by offering additional services.
• Invested in creating a positive first contact and impression for guests and prospective UNC-Wilmington students.

• Throughout my time at Progress 910 Student Apartments I:
• Assisted with marketing to ensure 100% occupancy rate for the year.
• Made direct sales calls to sell leases and effectively advertise our properties.
• Responsible for increasing customer satisfaction with Progress residents.
• Hosted interactive events to share information and receive feedback from current and potential residents.
• Led prospective residents on guided, informational tours of property and addressed questions and concerns.

Carrboro, North Carolina, US

• As a supervisor it was my duty to:
• Ensure safety of patrons and swimmers in and around the pool property.
• Maintain proper water quality standards for a public pool.
• Manage my team of employees and their schedules.